Mrs. Patti is the best loan officer EVER. She walked me through every phase of the process and this is not my first home but by far the most oeasant pleasant experience.

Constant communication and

Timely communication

Very professional and knowledgeable. .

Zach Was honest and genuin. I truly felt he had our best interests at heart. Really great guy.

Sheri and her team were on top of everything, answered every question and were just great to work with!

Fast clear communication from everyone on the team. Fair fees and rate considering the speed and quality of the service.

The communication, care , and response time. Probably wouldn't have got my house without the timelyness and resposniveness that Kyle had.

Amazing communication

Rapid response to questions, thorough answers, availability for calls is Excellent. Accurately provided information and educated us well through the process.

It was smooth through out the whole process

Everything was comunicated and explained well. there was no need to worry that everything was gonna get taken care of.

The whole team went above and beyond for us. nothing stopped them from keeping the ball rolling.

Craig's communication was very clear and thorough

Garrett was extremely knowknowledgeable and responded very fast to every question I had. made the process very easy . Would highly reccomend him to anyone I knew that was buying a house.

Knowledgeable and responsive

Frequent communication!

Randy and his team worked nonstop to make sure we could close on time. The process was really smooth and well explained.

Ryan and Kalli Were great to work with! Both communicated well and quickly! The whole process actually was super easy! We ended up closing early thanks to the dedication and quick work! Will definitely recommend!

This was the easiest experience ever!! Everything was explained well and done most of the paper work online!! Would definitely recommend to others.

Ryan and the staff were amazing very informative and was there to answers any questions.

Brad was very responsive and very helpful throughout the whole process. A true professional I would recommend him my friends and family.

Everything, easy, kept me in the loop . all around nice people

Communicatio, speed, accuracy

Made the process very smooth for us!

The customer service and communication throughout the process was extremely helpful. Especially given the expedited timeline.

Jared was very personable, helpful, and very prompt in answering any of the questions I had about the loan and loan process. I appreciated him taking the time to explain several different things about the loan to me.

Nevin and Amy were so repronsive to all our questions. And Nevin was instramental to us understanding the different types of loans, how percentages work, etc. His guidance made the entire loan procress so much easier for us.

The reassurance

Audrey was so friendly, knowledgeable and easy to work with on our home loan. She went above and beyond to assist me with all the details to feel confident in moving forward with the purchase our new home. Audrey also exhibited extra patience with me in this detailed process. Audrey took the special time with my wife and me in aiding us to move forward with our home loan. She was very personable from the startup process to the final closing of our loan. Audrey's personable professionalism was added bonus with the entire process. Her team of assistants also were beneficial in expediting our home loan without delays. Audrey was a delight to work with in every aspect of our home loan. Thank you again, Audrey, for your exceptional skills and professionalism. Lance M. Johnson

Communication was fantastic and every question I had was answered no matter how small or big .

The communication

Christian was extremely helpful and always available to answer any question.

From beginning to end there was constant communication not just with us but with one another in the office. You all did an amazing job of knowing what was going on with our loan and advised us in the best direction for our family on this new journey.

Doug is always ready to help with any question, doubts and responses are very quick and accurate.

What made the experience GREAT was how welcoming, helpful, and supportive everyone was throughout the process. We always felt that our questions were answered and that the people assisting us genuinely cared about making the transition as smooth and stress-free as possible. Even with everything involved in an overseas move, we felt well taken care of and appreciated the communication and assistance we received along the way.

Closed on time. In a world with people who cant really do there job Tom is the exxeption. He does what he says and stays on top of things and gets stuff done the way it's supposed to be. Refreshing working with someone who keeps there word.

When we began working with our agent, Greg Somerville, we told him that we wanted to work with a respected local lender that knows the Richmond market. Greg put us in touch with Rob Rudd, and we could tell from our first introduction that we were in good hands with him and his team. Rob, Lindsey, and Chris all were terrific communicators, and kept the process moving with care. We closed on our new home much faster than we thought possible! This was crucial in a competitive market. Before that, though, Rob shared his advice and knowledge during our search. He ran numbers in several different scenarios to help us understand our options and choose the right strategy for us. He considered our concerns, our cash position, and more - and he put us in the driver's seat. Having Rob on your team will mean you have the advantage, in more ways than one. Give him a call!

Tony provided great communication and was very thorough and clear with any information that was requested. Pleasure to do business with.