Communication Thoroghness attentuon to details

Mark was always on top of every detail!

The communication , working with us and getting it done ! Thanks again Derek , we really appreciate how hard you worked on this ! If we ever need another loan or know someone who needs one , we will definitely recommend you .

Responsive, nice customer service, hands off for me, just . It was also convenient the in house insurance department.

Reagan Wright was so professional when speaking with me . When we did not understand something which for me was a lot she was always there with a calming voice and very understanding tone . She always made us feel like we had someone in our corner . Never once did I feel alone with her during this process .

I have been working with this team for 20+ years now. They are absolutly the best in the business!

Communicated well; Locked in our interest rate at appropriate time; Staff managed collecting documentation and weekly updates well; Loan approved in a timely manner

Communicated well; Locked in our interest rate at appropriate time; Staff managed collecting do documentation and weekly updates well; Loan approved in a timely manner

Process was easy with the upload tool

Absolutely Amazing and attentive to any concerns that I had!! Everything went smoothly!

Amazing amazing amazing was there every time I had a question ! And answered it !! She went above and beyond anything I have ever experienced!

Transparency, clarification, and assistance

Bailey was very responsive throughout the entire process. He's easy to talk to and did a great job answering any questions we had.

Brittany was informative throughout the whole process. As a first time home buyer we had alot of questions and she always was there to awnser any questions. she always responded in a timely manner.

Good communication

Roz is a delight to work with, she is focused and knows what she needs and her follow through is amazing. She listened to my needs and validated that I was doing the right thing, since my long term plans had changed..

Holly was ALWAYS available, returned calls extremely quickly when she couldn't answered, and took as long as we needed to make sure we understood everything that was happening. She couldn't always answer our questions immediately, but was always willing to investigate and get back to us without prompting.

She was always very professional and helpful. She made the experience very easy and went above and beyond to make us feel comfortable and to make the process easy

5.0 Stars!

5.0 Stars!

I worked with Ruben T and his communication was open, clear and honest. Worked quickly and efficiently. Anything that was needed or may be an obstacle was clearly communicated to me as soon as possible to make the process move as smoothly and quick as it could get. Thank you Ruben!

Madeline was given an aggressive closing schedule, a complicated loan creation assignment, and a few extra curveballs during the process. She handled them all with friendly professionalism, and got the job done. Highest recommendation!

Madeline was given an aggressive closing schedule, a complicated loan creation assignment, and a few extra curveballs during the process. She handled them all with friendly professionalism, and got the job done. Highest recommendation!

Very helpful and patient. They helped me every step of the way.

The entire team was always very responsive by both email and phone while taking the time to answer any ridiculous questions I had patiently and thoroughly. They were extremely knowledgeable, courteous, and helpful every step of the way. I was new to the area and the branch manager Luis Hernandez recommended a fantastic Realtor. The Realtor recommended a thorough and personable inspector, and the title company chosen by the team was excellent and worked to help accommodate unexpected road bumps at closing.

I recently did a refi on my home. Roz from Fairway listened to why my needs had changed and immediately validated my thoughts. I was her first reverse mortgage changing to reg. Loan! It was right for me, it's taken a load of worry off of me. And to have Roz make it go quickly and smoothly, always there asking for info or giving me info. Very smooth process. Not the stressed out feeling from financing several years ago. Rated a 10 out of 10.

Mike is very communicative and looked for ways to save us money throughout the loan process

Working with Madeline and "the team" was a wonderful time. We moved here in Washington from Hawaii and not in my wildest dream that we will find the home we wanted in such a short time. They made it possible, on time communications, the preparations to get us started till the end was exceptional!! We are very lucky and we appreciate all their hard work and support!Madeline initiated the plans way back before we even moved to Washington, she was very detail oriented, communications and keeping in touch with us was on point.We thank you and we will definitely recommend you to our family and friends moving here, in Washington.

We had the pleasure of working with Neil Kress for the second time, and once again, he exceeded our expectations. From start to finish, he was professional, knowledgeable, responsive, and genuinely committed to helping us achieve our goals. What we appreciate most is that he took the time to explain everything clearly, answer all of our questions, and make the entire loan process as smooth and stress-free as possible. He was always available when we needed him and kept us informed throughout the process. The fact that we chose to work with him again speaks for itself. When you have a great experience the first time, you know exactly who to call when you're ready for your next home loan. We truly appreciate his dedication, honesty, and excellent customer service. We highly recommend him to anyone looking for a trustworthy, knowledgeable, and dependable home loan officer. We would absolutely work with him again!

Fantastic transaction with Jamie Watkins!

Tara and her team made this the easiest smoothest process from beginning to end. I'm so glad my agent recommended Fairway and I highly recommend to any and everyone.

Kevin is an great mortgage guy! He has always been on the ball and is one step ahead of getting what he needs to get us to a successful closing. He’s so courteous and polite and always is concerned about keeping his clients in the loop of what’s happening during the mortgage process. I would recommend him to anyone who needs his services. He has been a true jewel to us during the few times we have used him. In fact, we followed him to this company from his last employer. He and his staff are amazing!

5.0 Stars!

Lou and his team make home buying look easy and stress free. He knows the process so well with his vast experience that if he says you will qualify for a loan, it is as good as approved. And if there are any possible hurdles, he has solutions and resources to help buyers get to a better position (even sometimes referring us to another lender who has a specific loan product he doesn't offer). He is trustworthy and honest and always looking out for the interest of his clients. He has helped countless of my clients and they all walk away thrilled and with successful purchases.

Working with Madeline and "the team" was a wonderful time. We moved here in Washington from Hawaii and not in my wildest dream that we will find the home we wanted in such a short time. They made it possible, on time communications, the preparations to get us started till the end was exceptional!! We are very lucky and we appreciate all their hard work and support!Madeline initiated the plans way back before we even moved to Washington, she was very detail oriented, communications and keeping in touch with us was on point.We thank you and we will definitely recommend you to our family and friends moving here, in Washington.

Christine is an exceptional mortgage professional with thorough knowledge of the industry. In addition, her kindness and patience combined with those skills provided a less stressful closing. We appreciate the time and attention Christine provided to us and would highly recommend her for any of your mortgage needs.

5.0 Stars!

Leslie and The Fairway team really helped me throughout my process. They were always willing to answer my questions and helped me better understand every step!

5.0 Stars!