After a month of being relocated to CO for work, I was stuck and given the runaround with no answers or options. From the moment I was connected with Ericka, I knew that I was in good hands and she was going to do everything possible to help. Ericka was kind, empathetic, informative, efficient, and patient. She removed obstacles and eliminated additional stress. Ericka truly cares about taking care of the person, and every step of the way I felt that.