Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Is this your Fairway Loan Officer?
NAME
NMLS#:
NMLS#
Title:
title here
Email:
email here
VIEW MY PROFILE
Hi, I'm Beacon, Fairway's AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
5

Stars

5555555
Date:
7/2/2026

Featured Review

Was very easy to deal with

Lorinda
Harrison
OH
5
5555555
Just the underwriting issue and the uncertainty after feeling like it was said nothing would be a problem.
Rika
Florence
AZ
Date:
7/1/2026
5
5555555
Great communication!
Damien
Irving
TX
Date:
7/1/2026
5
5555555
At risk of veing overly brief, it is hard to describe specific things that made it great. Simply speaking, the entire experience was great - from the initial interaction to closing. Lindsay was friendly, very prompt, knowledgable, and incredibly helpful through the entire interaction. If we were to buy another home (which I don't forsee hapening for a LONG time if ever) I would certainly want to work with Lindsay again.
Joshua
Fort Wayne
IN
Date:
7/1/2026
5
5555555
What made the experience great was the consistency in the communication.
Keyara
Maple Shade
NJ
Date:
7/1/2026
5
5555555
Kevin was great at working with me and responded very fast. He also provided great advice and made me feel like he had my best interest as a first-time home buyer.
Jordan
Augusta
GA
Date:
7/1/2026
5
5555555
The ease in downloading needed information. Quick response to questions. The team was friendly. The stressful process of buying a home they made seamless. I knew what to expect every step Of the way
Shannon
Kaufman
TX
Date:
7/1/2026
5
5555555
April is a top tier associate at Fairway! Second to none in her line of work!
Mark
Monroe
NC
Date:
7/1/2026
5
5555555
Good communication through the process & easy to work with
Cathryn
Elyria
OH
Date:
7/1/2026
5
5555555
You and your team made it easy on a first time home buyer by explaining everything very well, answered all questions, and were very nice.
Cole
Brownsburg
IN
Date:
7/1/2026
5
5555555
I have worked with Caren for over 30 years and she never fails to exceed expectations I am confident in her professionalism that when I start the buyer process, I never have to call for a status update, Caren and Fairway are always one step ahead, are great communicators and proactive in their approach to keep everyone on track and the closing a smooth and pleasant experience for all
Rowena
Salado
TX
Date:
7/1/2026
5
5555555
After a month of being relocated to CO for work, I was stuck and given the runaround with no answers or options. From the moment I was connected with Ericka, I knew that I was in good hands and she was going to do everything possible to help. Ericka was kind, empathetic, informative, efficient, and patient. She removed obstacles and eliminated additional stress. Ericka truly cares about taking care of the person, and every step of the way I felt that.
Chantel Gautney
Date:
7/1/2026
5
5555555
The overall experience was seamless and easy
Michael
Eatonton
GA
Date:
7/1/2026
5
5555555
It was easy. Communication was outstanding. We were clearly in good hands.
Timothy
Denver
CO
Date:
7/1/2026
5
5555555
After a month of being relocated to CO for work, I was stuck and given the runaround with no answers or options. From the moment I was connected with Ericka, I knew that I was in good hands and she was going to do everything possible to help. Ericka was kind, empathetic, informative, efficient, and patient. She removed obstacles and elevated additional stres. Ericka truly cares about taking care of the person, and every step of the way I felt that.
Chantel
Bailey
CO
Date:
7/1/2026
5
5555555
Got us the perfect home and made it as quick and easy as possible!
Alycia
York
PA
Date:
7/1/2026
5
5555555
The entire process ran very smoothly, and a big reason for us being able to get the house we wanted is because of our quick closing time and the selling realtor was familiar with the great work that fairway provides. Everything that we needed to do was communicated quickly and clearly to us. Overall, great customer service.
Jordan
Munroe Falls
OH
Date:
7/1/2026
5
5555555
Lisa was creative and communicative!
Mindy
Albuquerque
NM
Date:
7/1/2026
5
5555555
I really like how you guys understand even though i I don't really know english
Mustafa
Fort Wayne
IN
Date:
7/1/2026
5
5555555
Matthew was excellent! I felt so at ease with him and he answered my questions quick and with obvious knowledge. I'll be recommending him to others for a long time!
John
North Lewisburg
OH
Date:
7/1/2026
5
5555555
Mark was there for us every step of the way. Any question we needed answered, Mark was an immediate resource over the phone or through text and was able to provide graphs and additional materials that broke down every expense, but also made suggestions on what we could do to save in the present and for the longevity of the loan. That was not only valuable to us to have that knowledge, but ultimately made us feel empowered to move forward with the home buying process.
Adam
Tucker
GA
Date:
7/1/2026
5
5555555
5.0 Stars!
Nolan Gray
Date:
7/1/2026
5
5555555
Scott is the best loan officer around. He works around the clock to answer your questions and does everything in his power to get you the best rate and provide all financing options.
Brad Schaum
Date:
7/1/2026
5
5555555
Heather and the team were available at all hours to help us with our questions and guide us. They made sure we understood all of our possible decisions and gave us guidance on the most optimal path to securing our loan and our home.
Nolan
Brownsburg
IN
Date:
7/1/2026
5
5555555
Scott was always there to answer questions and do everything he can to make it to the finish line. Extremely happy with his service.
Bradley
Niles
IL
Date:
7/1/2026
5
5555555
Fantastic service
Andrea
Harker Heights
TX
Date:
7/1/2026
5
5555555
Shayn was so amazing to work with! He was responsive, helpful, and extremely knowledgeable. He took great care of his clients and was a team player with all parties involved. If you are looking to purchase a home and need some mortgage help, we highly recommend you talk with Shayn!
Elevate TC Services Team
Date:
7/1/2026
5
5555555
Jerry is the best . I have used him for the purchase on two homes process is always seamless and he is always on top of things.
Melissa
Sewell
NJ
Date:
7/1/2026
5
5555555
5 stars and I would add 3 more! What a wonderful experience and absolute pleasure to work with Sheri and her entire team!!! Every question was answered quickly, easily and with the utmost respect. Excellent service at every step of the way!
NaeNae
Date:
7/1/2026
5
5555555
Simple process and good communication
David
Fisherville
KY
Date:
7/1/2026
5
5555555
Sheri was so easy to work with! She was always pleasant, relatable and genuine in the most professional way. She answered all of our questions with ease and understanding. Sheri and her entire team was a joy to work with! A+++ service at every step of the way!
Margaret
Diamondhead
MS
Date:
7/1/2026
5
5555555
This is my second mortgage with the Tara Ryan team. Wonderful, fantastic, everything is perfect...just like the first time... That's why I came back :) y'all are very mindful and answer all my questions.
Faraz
Cumming
GA
Date:
7/1/2026
5
5555555
very formal and warm engagement
Mahesh
Manchester
CT
Date:
7/1/2026
5
5555555
Working with Derick Johnson is always a great experience from start to finish. He is knowledgeable, responsive, and truly cares about making sure my clients are taken care of throughout the lending process. As a REALTOR®, communication and teamwork matter so much, and Derick delivers on both. He helped guide my VA buyers through the process with clarity and professionalism, and we were able to get them to the closing table with an incredible outcome. I highly recommend Derick Johnson to anyone looking for a lender who is professional, dependable, and genuinely invested in helping clients succeed.
Brittany
Killeen
TX
Date:
7/1/2026
5
5555555
Answered my questions any time I asked and was easy to talk to and understand. Made then entire financial side of the process easy!
Jace
Clayton
IN
Date:
7/1/2026
5
5555555
Easy process with good communication. The team was ready for any questions we had as first time home buyers .
Hunter
Bolingbrook
IL
Date:
7/1/2026
5
5555555
5.0 Stars!
Gregg T
Date:
7/1/2026
5
5555555
Dean is excellent. From start to finish Dean provided timely communication, stayed on top of everything for us and made sure we fully understood everything that was being presented to us. I highly recommend Dean to anyone looking to use an highly responsive and exceptional communcator for their mortgage needs. Thank you for a great experience!!
Gregory
Elburn
IL
Date:
7/1/2026
5
5555555
Alex and her team kept us in the loop every step of the way! Her communication was QUICK and informative and we were really impressed!
Bridget
Gladstone
MO
Date:
7/1/2026
5
5555555
Will kept us up to date with our account. He looked out for what was in our best interest and communicated that with us at all times.
Jeff
Goode
VA
Date:
7/1/2026
Previous
Next
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
Facebook IconInstagram IconLinkedIn IconX formerly known as TwitterX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 |
www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now