The communication was clear and consistent, and I felt that none of my questions went unanswered. Heather is very friendly and she made me feel supported throughout the process. Overall, the experience was very satisfactory!

very easy process, friendly and caring staff

This is my second time working with hazel. She is amazing and always has the answers to any of my questions. She got the job done 2 times for me. i highly recommend her to all my friends and family looking for a home or loan. Thank you so much Hazel!!

helped make the overall experience smooth and efficient

Working with Ben was a game-changer in my home-buying journey. From our first conversation, he made the entire process of securing the right mortgage feel simple, manageable, and even enjoyable. He kept me informed at every step, ensuring I was never left wondering what came next. One standout moment was when Ben took the extra time to create a personalized video that walked me through all the terms of the disclosure document — allowing me to understand everything at my own pace and on my own time. That level of care and convenience is rare and truly appreciated. Ben didn’t just present mortgage options — he empowered me by explaining how each choice would impact me personally. He broke down complex information with clarity and insight, helping me feel confident in my decisions. I never felt rushed, overwhelmed, or unsure. What really sets Ben apart is his unwavering “customer first” attitude. At every turn, it was clear that he was advocating for my best interests. He genuinely wanted me to feel informed, comfortable, and cared for — and he absolutely delivered. Because of his dedication and expertise, I wouldn’t hesitate to recommend Ben to anyone seeking a smooth, transparent, and personalized mortgage experience.

Jason, was great to work with. He kept us informed every step of the way and his friendly demeanor was an extra bonus.

I am very happy because the process was very fast, the communication was very fluid and everything was perfect.

Communication, fast closing, responsiveness, guidance

Unbelievable how fast the process went and your entire team was so easy to work with. Fast and efficient that's what makes a great company. Great Job to everyone!!!

Chris was great. Everything was smooth and quick.

Having an amazing team 😊

He explained in a way that is easy to understand

My husband and I recently purchased our home, and we couldn’t have asked for a better experience thanks to Kim Cole and her Amazing team. From start to finish, she was professional, knowledgeable, and incredibly responsive. She answered every question we had—no matter how small—and always took the time to explain each step in a way that made the process clear and easy to understand. Every email was responded to promptly, and she consistently went above and beyond to ensure we felt supported throughout the entire journey. Buying a home can be overwhelming, but with her guidance, it felt manageable and even exciting. We’re so grateful for her expertise and genuine care. We highly recommend working with her if you’re in the market to buy a home!

Rob was very responsive, which made the whole process smooth and stress-free. I really appreciated how quickly he answered my questions and kept me informed every step of the way.

Constant communication, prompt responses, throrough explanations, and a positive approach to the process.

We were working with a previous lender that just had nothing for us, he didn't explain anything as firs ttike home buyers , he was just having us jump through loops, and he was blowing up my managers phone for verification after verification once she had already completed it . Overall , he was not communicating with us , let alone in a way to understand anything. Aftrr this experience, our realtor referred us to Shea and it and was like night and day! He explaind explainded every bit of the process, made sure we understood and asked if we had any questions, him and his team communicated very well and kept us up to date on every stage of the process. The app also made a huge difference for the experience. I know Gavin and myself are both extremely thankful we went with Shea and his team and will never go to another person if we can help it . He will definitely be getting a ton of referrals!

Jason was great! Honest and provided all the details upfront.

Kim is an absolute delight to work with, skillful in her craft and knowledgeable in her domain. She has been very responsive, collaborative and helpful throughout the entire buying process. She was able to move with lightning fast precision for me. Will be a returning customer for many years to come. Will be sending referrals to Kim, 10/10 all around. Amazing.

Shelly and her team were so professional and they really took care of us and provided us with everything we needed!

Very responsive and professional .

The service was so great. They were patient and understanding during every step.

Great team

Great commincation. Always making sure everything was as smooth as it could be. Even close to the end ran into a little hiccup and he did everything he could to ease the situation and make it better !

He gave us a chance and we succeeded.

Patrick and team were super professional, very friendly, and extremely responsive to me and communicated frequently with my realtor aa well. It made for an unexpectedly pleasant and smooth experience.

The communication and transparency throughout the whole process.

Moved quickly and kept us in the loop of what was going on!

Attention, and honestly

Easy to deal with

Linda made it great! She was patient, kind, and accessable. Most important, she was totally honest and upfront with me at every step of the way.

The experience was wonderful! I was always kept informed and knew what my options were and knew what to expect throughout the entire process. Shannon was great to work with!

Adam made the process quick and painless. he was great!

The communication of the entire team was excellent. My wife and I are first time home buyers and did not know anything about buying a home; but the way Fairway breaks it up, you can understand it piece by piece. It makes the process easy!

Easy to work with and helpful with everything.

What made this experience great was th amount of knowledge you had and your willingness to share that know with us on any given topic anytime. You made things that were so unknown and confusing easy to understand. You made the whole process so simple and easy

Julia is amazing to work with and made the entire process feel easy and stress-free.

The process was smooth and efficient. I assumed the process would take months but I literally had everything taken care of in 1 month.

Very communicative and transparent. He was always there to answer any questions. We highly recommend him.

Alison was willing to go the extra mile for us with no hesitation . She is amazing at what she does and we are forever grateful for her and her expertis!