The quick response to my questions. No question was overlooked

Brad consistently responded to our inquiries in a timely manner and provided helpful tips to prepare us for future activities. Throughout the process, we felt well-supported thanks to the ample time he gave us to gather information and his thoughtful reminders ahead of each deadline.

Very informative and great communication. Very helpful and patient for a first time buyer

Mackenzie is always quick to respond to any question or request I had. The transaction was quick and seamless.

Michelle made everything very easy. She was super detailed, very attentive, and took her time to explain things. She will be my go to lender from now on.

Jessica & Tori were wonderful to work with! Jessica even went out of her way on a Sunday to start our loan process. Thank you both!

Becky is always o easy to communicate with and promt to respond. She answers any and all questions we have quickly and in terms we understand!

Everyone is professional, friendly and really cherish everything they do for themselves and for their customers

Jordan continues to raise the bar on excellence. He made sure that no stones were left unturned, and was there anytime I needed him.

made the process easy and understandable

The ease of the entire process

Great communication

Diane and team were very responsive and provided excellent service.

Randy went above and beyond for us. We would have not gotten this house if it wasn't for Randy. He took time away from his family to help me figure out what underwriting wanted. I appreciate Randy so much. You will not go wrong working with Randy and Fairway.

Everything went smooth and fast!!

You were so helpful around every obstical we faced during this process. You helped explain things well so that we had a better understand of what was needed and what had been done!

Customer service

Timely, efficient communication. Transpa and willingness to explain lingo

I alleviated your thoughtfulness in dealing with us. we felt that you and your team truly cared about helping us succeed rather than just "doing you job." Thank you!

EXCELLENT communication. I have an extremely busy schedule, and Chris made sure to accommodate me outside normal business hours. I've learned the hard way that not every lender does this. If he doesn't know the answer to your question(and he will be honest!)rest assured he will get the answer and get back to you as soon as possible.

The excellent communication and helpfulness of Shelley as well as her incredible knowledge, wisdom and kindness.

Brett was very patient and explained every step of the loan process in detail. He always responded quickly to my questions and made me feel confident throughout the process. Thanks Brett

Leslie & team made our first time home buying experience as easy as it could possibly be. She was available to answer any and all questions that we had throughout the process. We felt very "in the loop" every step of the way.

We felt that she really cared about us and helped us with everything we needed.

Great service quick and they really help me out

Cindi is so friendly and communicative and really understands what's needed. She took time explaining everything so that we were all clear and on the same page. She went above and beyond and has definitely earned our loyalty!

Bryan was great at asking questions when I had them. When it came to handling the process of closing he was on top of everything and made everything real smooth.

Troy and his team made our first time home buying experience very easy. He made himself available whenever we had a "stupid" question. No only did he answer all of those questions, but made sure we undestood everything. I greatly appreciate Troy and his team and now we are enjoying our wonderful home thanks to them. I'd highly recommend Troy and Fairway for anyone in the market to purchase a home.

Thomas kept us informed and was willing to amswer every question that we had. He didnt make us feel "dumb" and assisted well throughout the whole process! Thomas is all around an amazing Lender!

Pete was able to get me qualified for a home loan only two years after dealing with a Chapter 13 bankruptcy. I'm so thankful for him and his team!

It was a true pleasure working with Nicole and the Northpoint Mortgage team. From the beginning, Nicole demonstrated exceptional professionalism, clear communication, and genuine care throughout the entire home financing process. She was always responsive, thorough, and proactive in ensuring that every detail was handled smoothly and efficiently. Her expertise and dedication made what could have been a stressful experience feel seamless and well-managed. I’m sincerely grateful for her support and would highly recommend Nicole to anyone seeking a knowledgeable and dependable mortgage professional.

Thank you for the help with the new mortgage

Explained all options and suggest the best fit for us. Very easy to work with with great communication.

EVERYONE WAS VERY ATTENTIVE TO OUR NEEDS

The communication and patience. Any time that I had questions about loan options or any of the paperwork we had to sign, Troy was easy to get a hold of, and fully answered my questions. I felt very comfortable reaching out with questions and felt confident in signing the paperwork after talking to Troy. When it came to signing for the house at the escrow company, I felt comfortable with the daunting amount of paperwork, because I had already discussed all of it with Troy and knew what to expect.

Melanie is a responsive and friendly branch manager. I'd recommend her to anyone!

Very response, and extremly knowledgeable.

A friend of my referred Rick to me when he found out I was refi’ing with a different company, he said Rick could do better. As soon as I contacted Rick, he was already invested and willing to help. He is extremely easy and pleasant to work with, he made the entire process smooth and transparent, which I appreciate 100%.

Very knowledgeable, quick response time, made the process feel easy!

Teresa got the job done!

Tana went above and beyond to help me close my house in a tight timeline.

Troy was excellent in coming up with ways to get the deal done, personable, polite and professional.

Teresa was very knowledgeable and able to get this condo loan completed

You're all very personable and knowledgeable .

Brad is fantastic at his job.

We started this process with a bank we were familiar with. Art jumped in promtley and delivered great service and was able to close even faster than expected!

Everyone was so nice and communicative!

Nicole was very professional while personable and great to work with. She made sure the whole process was smooth and explained every step of the way!

She is absolutely amazing and know everything needed in this business. I would definitely use her again and recommend her highly

Danny and his team made the entire mortgage process easy while working with us to get the best mortgage possible. Highly recommend working with Danny if you are looking for a new home

Dedicated, worked quickly, explained in a way I could understand, and personable.

Ted is absolutely awesome at ensuring you understand the lending process and navigating all the milestones, and making this virtually pain-free experience.

great communication And very easy process

What do you say about Frank and a company that takes your call 24/7 and is always there for you!! Simply the best and has your back throughout the whole process!!!

the Entire process seemed to go by vary smothly , I didn't have to worry about anything my agent and Chad team did most of the work. I loved how covinent e-sign was. worked great for me and my busy schedul.

Lisa is so easy to work with. Communicates so well! She works hard for her customers to get them the best option possible.

The elite level of care and professionalism

Our experience was amazing! Steve and the team at Fairway were super helpful, answered all of our questions and went above and beyond to assist my wife and I on buying our first home!

Ann was EXTREMELY patient and knowledgeable regarding my loan options. The entire experience was extremely stressful, but Ann and her team guided me through the proces. Monica with understanding did was Amazing walking me through the underwriting process. I consider Ann Massey & Fairway Family. I will be purchasing investment property in the next 5-6 month. I will definitely utilize Ann and her teammates again. 🎯🎯🎯🍾🍾

She made me feel like i was family

Jacob was fantastic to work with throughout my mortgage process. He was incredibly attentive, always quick to answer questions, and made sure I understood every step along the way. His personable approach made the entire experience smooth and stress-free. I truly felt supported from start to finish. Highly recommend Jacob to anyone looking for a reliable and knowledgeable loan professional.

helping me understand how this all works

It was very excellent customer service. Prompt response and very clear instructions.

The communication was excellent; and I am so grateful for the expertise and ease with which this work was done! What a contrast to my last experience! I was treated with respect and always felt confident that I was in good hands.

Tiffany is excellent at her job and knows how to accelerate through the refinance process . We were through the process in 2-3 weeks with a better interest rate and overall I couldn't ask for a better agent

Laura and Emily have been amazing to work with! they have guided me through this process and have given me everything I wished for! will definitely recommend them to everyone!

She made the process very simple for us

Scott is the best in the business.

There was always great communication, I could always send documents and sign on line (focusing), and the closing went off without a hitch.

Your patience and willingness to explain, the attention to detail even when he same question was asked many times.

Lyndee was so helpful and communicative, it was so easy working with her!

Responsive to questions, availability for calls on my schedule despite being on the west coast

Ben was great through the whole process. He was very communicative and always responded quickly to our questions. We were first time home buyers and Ben made sure that we were informed and comfortable with the decisions that we had to make. He even proactively helped us improve credit score so that we could secure a better interest rate. Making such a big purchase was a lot less daunting thanks to Ben.

He was so helpful and responsive to all my questions very fast. This is the second loan he is helping me. I do the same for my next one anytime.

Communication.. In the past 2 yrs while looking for a home I've gone through several VA type lenders. Most would ghost me after a few calls and asked questions. Jacob helped out..

my experience buying a home went very smoothly and Ann just made it very easy to understand . She was very patient with me and very attentive.

Professional and courteous communication. Friendly service. Fast approval. From application to closing in less than two weeks! Amazing!

Matt's team was great in walking us through the process and what we needed to provide. They communicate clearly and promptly. This is our second experience with Matt and would recommend his team wholeheartedly.

Communication is key. Very friendly atmosphere and we felt appreciated

Jason and his team provide thorough service in a timely manner. I have worked with them multiple times and each time there service is consistent and excellent!

We were treated like we were family. The team was detailed in the process. They answered all of our questions and concerns, and we had a lot of them. I know rates will go down again considerably in the near future, we will continue to give Matt and his team our business.

We the buyers and sellers had many stumbling blocks to overcome but Bowen had the patients of Job. When we had to stop working on the information for months or even years, he was willing to pick it back up the moment we were ready. He worked it exactly to our preference. Very patient and willing to get the job done no matter what it takes.

The entire process

The communic and ability to explain things i didn't understand

There is so much about mortgages that I don't know. Walter and Emily took almost the entirety of the burden off of us throughout the process. They were extremely communicative, gave solid advice, and got us a great rate!

Lucy is kind, caring, and helpful. She walked me through each step of the process, keeping me informed, and being patient as I asked a lot of questions. She is knowledgable and quick to respond. Can't say enough good things about her.

Tim did a great job working with us and getting us through to the finish line. We had a couple hurdles along the way and Tim helped us through every one.

Excellent communication and joyful demeanor. Your ability to slow down and explain anything we didn't understand , without judgment, was amazing.

Explanation of loan options, and process

. everythingg we sour board is changing my words and won't let me correct it sry!

Dawn helped us secure a buy down rate for the first year of our mortgage, this helped us tremendously with closing costs and a peace of mind closing a new mortgage. We worked with Dawn for our first time home purchase, and now our second one. We will continue to work with Dawn and would recommend her to all friends and family. She is very timely in her follow up, sends remidners to ensure all docs get worked in time, and answers questions every step of the way.

Jason kept me very informed on every step of the process. I appreciated that and it helped keep my stress levels down. Thank you Jason!

Mark was very responsive and easy to work with. We could text him which made it that much easier to contact him.

The streamlined process and reduced amount of paperwork.

Melanie was always very pleasant to work with. She was on top of everything and was great at communicating what needed to be done and when. I highly recommend Melanie!

Easy to work with and fast acting seevice!

Quick response time. always answered questions.

Working with Diane ,Rita and her team was an absolutely exceptional experience! From start to finish, she went above and beyond to help me purchase my dream home. Her guidance, responsiveness, and genuine care made the entire process feel smooth and stress free. Diane was always available to answer questions, offer thoughtful advice, and advocate for our best interests every step of the way during the home buying process.

Pam was very helpful in providing different lending options to understand what impact the options have on the monthly payment.

The explanation, the ease of the portal, the professionalism and knowledge of the team members are outstanding!