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Real Homebuyer experiences from recently closed loans
5
5555555
Jason was amazing and helped my partner and I with getting a loan for our house. Jason made everything quick and easy and was always willing to accommodate for us as well, highly recommend.
Estevan
Cheney
WA
Date:
6/23/2026
5
5555555
It was Cammie Cirilli being so friendly and her attention to detail that I would have missed. Very kind and thoughtful. Cammie put my mind at ease many time.
Charles
Fort Valley
GA
Date:
6/23/2026
5
5555555
Rick was great to work with. Made everything easy.
Owen
Portland
OR
Date:
6/23/2026
5
5555555
Very professional and very quick to close. Couldn't ask for a better team!
Raymond
Yorktown
IN
Date:
6/23/2026
5
5555555
The personal connections, the promptness in communication, and how knowledgable everyone was
Victoria
Columbia
PA
Date:
6/23/2026
5
5555555
Charlie was always available to answer our questions or would get back to us promptly! Very personalable & easy to deal with. Very knowedgeable about the process.We always felt very comfortable speaking to Charlie. Very grateful to him for helping us through the whole process.
Margaret
Delray Beach
FL
Date:
6/23/2026
5
5555555
Constant communication and the ability to answer every question even when i didnt understand the terms I needed to know. The ability to define each outline on the contracts and what I would need from the start to the end. I was given the expectation of price range and it came lower rather than other companies who would say "ball park" and be completely wrong.
Matthew
Ashland
OH
Date:
6/23/2026
5
5555555
This is our third mortgage with Damon. He always goes above and beyond. He answers any questions that we have and walks us through the whole process.
Theresa
Prescott Valley
AZ
Date:
6/23/2026
5
5555555
The team was always responding for my question. I'm a first time buyer in DC .The Fairway teams helped on everry steps of this purchase Fairway team always there helping me to full-fill my 'American Dream.."
Mohamed
Washington
DC
Date:
6/23/2026
5
5555555
Communication was fast and clear
Brandon
Phoenix
AZ
Date:
6/23/2026
5
5555555
Chris walked my husband and I through the whole process of buying our first home with patience and kindness. We had a lot of questions and he was always willing to answer them and give us all of our options. He found us the best option that we didn't even know was possible for us. We are so thankful for Chris and him helping us buy our first home.
Madison
Waco
TX
Date:
6/23/2026
5
5555555
She made it happen, this is what we wanted.
Mark
Orange Beach
AL
Date:
6/23/2026
5
5555555
Jen was always available for any questions I had, was informative, and patient with me through the whole process. She went above and beyond to make sure that everything was taken care of.
Weston
Tyrone
PA
Date:
6/23/2026
5
5555555
The care Daisy took to structure my home purchase and to address my needs, wants and wishes was beyond reproach, considering we had to change course a couple of times during the transaction. I wish all mortgage professionals were as knowlegeable, caring and trustworthy as Daisy and team!
Ella
Scottsdale
AZ
Date:
6/23/2026
5
5555555
great communication, easy process. underwriting wasnt death by 1,000 paper cuts
Kristoffer
Gilbert
AZ
Date:
6/23/2026
5
5555555
Linda was very helpful throughout the home-buying process. She was responsive, answered all my questions clearly and multiple times lol. She made everything feel less stressful. I appreciated her guidance and professionalism and would recommend her to others.
Alonna
Palm Coast
FL
Date:
6/23/2026
5
5555555
Abbey was amazing with all interactions
Holly
Spooner
WI
Date:
6/23/2026
5
5555555
The customer service was exceptional.
Caroline
Rockland
MA
Date:
6/23/2026
5
5555555
Lora was always available for questions and navigated us where we needed to go for information during the process.
Christina
Ashland City
TN
Date:
6/23/2026
5
5555555
readily available to answer questions
Anthony
Sun City
AZ
Date:
6/23/2026
5
5555555
Melissa did a great job with our loan. I emailed her all the info that was requsted and never had to send her anything else. She had us apporved and ready to close in 15 days.
Anthony
Eatonton
GA
Date:
6/23/2026
5
5555555
Nathan Smith was exactly the kind of lender you hope you get when buying a home. Our purchase had a lot of moving pieces: inspections, seller repairs, septic details, utility questions, appraisal/loan timing, rate questions, closing deadlines, and the normal stress that comes with buying a house. Through all of it, Nathan was steady, responsive, clear, and genuinely helpful. What I appreciated most was that Nathan never made the process feel mysterious. He explained what was happening, what mattered, what needed action, and what could wait. When I had questions, he answered them directly. When something felt stressful, he helped bring it back down to the actual facts and next steps. That matters a lot when you are making one of the biggest financial decisions of your life. Nathan also gave me confidence that the loan side was being handled professionally. We made it to final approval and clear to close, and that peace of mind was huge. I never felt like I was just another file sitting on someone’s desk. I felt like he actually cared whether this worked out well for my family. If you are choosing a mortgage person, I would absolutely recommend Nathan. You want someone knowledgeable, calm under pressure, honest, responsive, and able to guide you through the process without making it more stressful than it already is. Nathan was that guy for us, and I would gladly work with him again.
Heath
Bonney Lake
WA
Date:
6/23/2026
5
5555555
Tim is very responsive and worked with me to solve the issues.
Suresh
Saint Cloud
FL
Date:
6/23/2026
5
5555555
Jon worked us and our very strange fiances. Worked harder than I imagine anyone else would have.
Sandra
San Dimas
CA
Date:
6/23/2026
5
5555555
rich is grest to work with
Sean
Medford
OR
Date:
6/23/2026
5
5555555
Brandon worked hard to get us a better interest rate continuously updated us on the status of the loan
Douglas
Simi Valley
CA
Date:
6/23/2026
5
5555555
Alyssa responded in a timely manner to any questions I had during the process. If she didnt have an answer she got in touch with the person who did!
Jaden
Hibbing
MN
Date:
6/23/2026
5
5555555
Rob and his team were incredibly responsive (Lindsey was amazing!). we had a lot of questions as first time homebuyers and everyone was super helpful. Rob took the time to talk us through all of the details so that we understood, helping make us more comfortable with the biggest purchase we've ever made!
Corinne
Springfield
VA
Date:
6/23/2026
5
5555555
I received a pre-approval within a day and after that I only had to provide updated mortgage statements to get approval on the loan. Bert also helped us receive lender credits to reduce our upfront costs. The whole group was friendly, polite, and responsive. It was by far the easiest closing process we have ever had
Judith
Simpsonville
SC
Date:
6/23/2026
5
5555555
to work with and walk me through every step
Joel
Hayti
SD
Date:
6/23/2026
5
5555555
Erin went above and beyond to make sure we were financially setup well.
Parker
Acworth
GA
Date:
6/23/2026
5
5555555
Joe & his team made my closing fast & easy!! They are great!!
Laynette
Summerton
SC
Date:
6/23/2026
5
5555555
Jennifer and her team made the process super easy for me especially with all the paperwork. They understood I don't have a bunch time on my hands usually and they were very understanding of pretty much everything. I could also tell that they wanted me to get the house, she was always on my team And for that I would like to thank Miss, Jennifer from the bottom of my heart!
Rhett
Mineral Wells
TX
Date:
6/23/2026
5
5555555
Amey helped us navigate an extremely complicated move: Second VA loan, multiple existing properties being converted to rentals before our departure, 4 different income streams pieced together to obtain a full picture of qualifying income, and navigating transition from old position in one state to new positions in Washington, helping minimize income gaps.
William
Vancouver
WA
Date:
6/23/2026
5
5555555
Caren and the team are always on top of everything. They make things worry free for me
Cherri
Temple
TX
Date:
6/23/2026
5
5555555
Ease of communicating and clarity of needs by Fairway to get mortgage in place.
Brian
State College
PA
Date:
6/23/2026
5
5555555
Great attention to detail and responsiveness.
David
Austin
TX
Date:
6/23/2026
5
5555555
The support , and the attention that Luis caballero provides, it's the best.
Juan Heriberto
Harlingen
TX
Date:
6/23/2026
5
5555555
The personal and friendly attention. Questions were ansered easily and with encouragement. We are very impressed. We were very impressed with the easiness and caring attitudes and smiles that were given.
Deborah
Tucson
AZ
Date:
6/23/2026
5
5555555
Aaron is very responsive and always willing to answer any questions we had along the way.
Joshua
Rogers
MN
Date:
6/23/2026
5
5555555
This was a real rush job with short windows to make things happen. Leigh and I were on vacation on a river boat going from Amsterdam to Budapest and signing documents on our iPhones while the team over here were pushing to make deadlines. Getting this all done was a testament to a good team effort, technology, and individuals committed to achieving customer requirements and satisfaction.
Michael
Leander
TX
Date:
6/23/2026
4
4444444
Communication was thorough and walking us through the process felt personal. Felt like the team was behind us and that helped the experience.
Nelson
Austin
TX
Date:
6/23/2026
5
5555555
Geoff was responsive and informative about the process. He was happy to answer a lot of questions about the whole process.
Robert
Portland
OR
Date:
6/23/2026
5
5555555
Working with Justin as our loan officer during the purchase of our new home turned out to be one of the best decisions we made. While I already knew Justin personally, he exceeded every expectation professionally. He was knowledgeable, responsive, and always took the time to explain each step of the lending process, making what can often be a stressful experience feel smooth and manageable. Justin's communication was outstanding, keeping us informed throughout the entire process and ensuring we always knew what to expect. He worked diligently to find the best financing options for our needs and truly had our best interests at heart. His attention to detail and commitment to providing exceptional service gave us complete confidence from start to finish. I highly recommend him to anyone looking for a trustworthy, honest, and dedicated lender. Whether you’re a first-time homebuyer or purchasing your next home, you can count on him to make the process as seamless and stress-free as possible. Thank you for helping us close on our forever home and we look forward to working with you again.
Kameron
Zionsville
IN
Date:
6/23/2026
5
5555555
communication from the team
Susan
Winfield
IL
Date:
6/23/2026
5
5555555
He is knowledgeable, punctual, and caring. Helped get through every step!
Michael
Northridge
CA
Date:
6/23/2026
5
5555555
We are highly satisfied with this company's exceptional professionalism and their ability to achieve outstanding results. The entire process, from escrow initiation to loan closure, was completed efficiently within a four-week timeframe. Overall, our experience with Fairway has been extremely positive.
Shahin
Las Vegas
NV
Date:
6/23/2026
5
5555555
The knowledge of all products and the support staff and efficiency.
Richard
Bridgewater
MA
Date:
6/23/2026
5
5555555
Crystal helped make buying a house easy for us!! She always responded quickly and made sure to answer all of our questions. She was absolutely amazing!!
Cassidy
San Antonio
TX
Date:
6/23/2026
5
5555555
Ty was very helpful and informative through this whole process! He made everything so much easier, my fiance and i appreciate all the help he has been!
Alyssa
Sonora
TX
Date:
6/23/2026
5
5555555
all of out questions were answered in a timely manner . The great customee service. The aknowledgment of our concerns. The overall experience was just great!
Magale
Olivehurst
CA
Date:
6/23/2026
5
5555555
Personal, hands-on service. Robert came to the rescue with creative ideas to help me reach my desired goals with minimum disruption to my overall financial objectives when a previously engaged mortgage company only considered standard, straight line options that would have jeopardized my short term and long term financial objectives
Daniel
Aubrey
TX
Date:
6/23/2026
5
5555555
to finish the experience was delightful, efficient, and relatively easy. difficulty was just because of the complexity of what loans require. Danielle is very creative to make my loan a possibility.
Rachel
Belton
TX
Date:
6/23/2026
5
5555555
Quick response, friendly, knowledgeabl, with competitive rates
Suzanne
Columbus
GA
Date:
6/23/2026
5
5555555
Dusti and her team were very professional, attentive, and helpful from start to finish. Even when I didn't reply to her she would always come back and ensure me of all the great rates and deals we can capture. her consistency was what really stood out for us
Robert
Buckeye
AZ
Date:
6/23/2026
5
5555555
We cannot recommend Jason Martain with Fairway enough! As veterans using a VA loan, we initially had a terrible experience with Veterans United and felt frustrated and overwhelmed with the process. Then we found Jason, and everything changed. From day one, Jason was responsive, knowledgeable, patient, and transparent. He took the time to explain everything, answered every question we had, and truly advocated for our family every step of the way. Buying a home can be stressful, especially when you've already had a difficult experience, but Jason made us feel supported and confident throughout the entire process. More than just being a great lender, Jason genuinely cares about the people he works with. He went above and beyond to keep everything on track and helped make our dream of homeownership a reality. If you're looking for a lender who will fight for you, communicate honestly, and truly have your best interests at heart, we highly recommend Jason Martain with Fairway. Thank you, Jason, for turning what started as a stressful experience into an incredible one for our family! — Gabriella & Michael Comstock
Gabriella
Janesville
WI
Date:
6/23/2026
5
5555555
Amy was a huge help to us in navigating this process as first time home buyers! She helped us explore all our options to find the best rate possible for us! Her domain expertise and ability to teach us about the mortgage process were huge assets for us!
Sean
West Roxbury
MA
Date:
6/23/2026
5
5555555
Dennis has great communication. He walked us through the entire process and was quick to answer our many questions.
Kayla
Toms River
NJ
Date:
6/23/2026
5
5555555
Every step of the way was communicated and there was no issues. The very best experience for something that is very stressful!!!!
Jimmie
Englewood
CO
Date:
6/23/2026
5
5555555
we had good information and reliable help every step of the way!
ROBERT
Kansas City
MO
Date:
6/23/2026
5
5555555
The entire process was very easy. Barry was always available and helpful when questions popped up. Overall, it was a great experience!
Lisa
Seattle
WA
Date:
6/23/2026
5
5555555
GARY FREAKING BALCH. What a guy. His assistance throughout this entire process was incredible. This was my first home purchase and he was able to answer questions, offer guidance, and made me feel comfortable and confident throught a potentially high-stress process. Gary (and the rest of the team) did an awesome job.
Joshua
Louisville
KY
Date:
6/23/2026
5
5555555
Matt made me feel so comfortable with making sure we had everything in line to make this purchase. Eager to answer questions and very quick to respond. Amazing service through entire process.
Roger
Olathe
KS
Date:
6/23/2026
5
5555555
Neil was very responsive, provided great advice, and kept the loan process moving. We've worked with Neil on multiple loans and always appreciate his professionalism. Neil has always exceeded expectations and we always close on loans quickly.
Burleigh
Plainfield
IN
Date:
6/23/2026
5
5555555
One of the best experiences ever. I love Tim and Santiago. Thanks for all your hard work and dedication.
Frank
Texas City
TX
Date:
6/23/2026
5
5555555
Tyler was always accommodating and stayed one step ahead the entire process!
Brooke
Cortland
OH
Date:
6/23/2026
5
5555555
Ease of communication
Connor
The Rock
GA
Date:
6/23/2026
5
5555555
Lots of communication, tons assistance, above and beyond.
Ansley
Savannah
GA
Date:
6/23/2026
5
5555555
Jeremy and his team were friendly and knowledgable about the housing market and all that is involved with that process!
Shayna
Chubbuck
ID
Date:
6/23/2026
5
5555555
Everyone I talked to from this company has been insanely helpful and kind ( especially Joanne)
Avrie
Winthrop Harbor
IL
Date:
6/23/2026
5
5555555
The handled everthing with out panic and great care
Bradley
Saint Francis
MN
Date:
6/23/2026
5
5555555
The constant open communication
Dustin
Hubert
NC
Date:
6/23/2026
5
5555555
Cesar was very knowledgeable, honest and communicative during the entire process. He answered all my questions and eased anxieties. It was great working with him. I would trust him helping any of my friends and family.
Guadalupe
Crest Hill
IL
Date:
6/23/2026
5
5555555
I had a more than average complicated loan involving lot split and parceling and the passing of my father. Jason and his team got me to close without a hitch. A really patient and understanding team.
Joseph
Palmetto
FL
Date:
6/23/2026
5
5555555
Christiaan and his team are incredible in communicating with me and my clients throughout the process. Whatever questions we had he always explained it very well. We are very satisfied with their work.
Alice
Round Rock
TX
Date:
6/23/2026
5
5555555
Very friendly and answered all question clearly and promptly.
Ricky
Buckeye
AZ
Date:
6/23/2026
5
5555555
Joe was great to work with. He always to the time and answered my questions and did it in a matter that I could understand.
Johnny
Conway
SC
Date:
6/23/2026
5
5555555
Robin was incredibly responsive and really worked hard to make my dream of homeownership a reality.
Cynthia
Troy
NH
Date:
6/23/2026
5
5555555
We really appreciated you keeping us on top of things and being so flexible as things changed throughout the process.
Jocelyn
Wilsonville
OR
Date:
6/23/2026
5
5555555
Everything on time and well explained. Closing was over in 30 minutes
Nilashish
Londonderry
NH
Date:
6/23/2026
5
5555555
Sandy is a jack of all trades. She knows how to negotiate with sellers/their agents, she's incredibly informative and insightful about all aspects of the market & various types of loans and her personality brings a lot of joy to all aspects of the home buying process. When stuff doesn't work out, Sandy is always there to remind you that it's likely due to something better for you being out there. She's a true joy!
Taylor
Roswell
GA
Date:
6/23/2026
5
5555555
Very responsive and helped us understand anything we had questions about.
Alea
Kansas City
KS
Date:
6/23/2026
5
5555555
Karl made the whole process super easy and what super helpful whenever we had questions or needed advice
Regina
Tucson
AZ
Date:
6/23/2026
5
5555555
I was impressed with the response time to text, emails, calls, it was always within 15 minutes which is above and beyond.
Antonia
Suffield
CT
Date:
6/23/2026
4
4444444
speedy closing with useful insight.
Roger
Pensacola
FL
Date:
6/23/2026
5
5555555
Communication an knowledge 💯
Brian
Camby
IN
Date:
6/23/2026
5
5555555
The entire team is fantastic!!! The process went extremely smooth and Steve and team explained everything and gladly walked us through every step of the process. Excellent customer service, follow-up and follow-through. Also, very competitive rates.
John
Washington
DC
Date:
6/23/2026
5
5555555
The entire team was incredibly responsive. The attention to detail and to me personally were top notch. Made me feel like I was the only client they were serving!
Stacia
Plano
TX
Date:
6/23/2026
5
5555555
Very helpful and quick to respond to questions
Cheyanne
Temple
TX
Date:
6/23/2026
5
5555555
The communication and the way Billy fights.
Tyler
Winston Salem
NC
Date:
6/23/2026
5
5555555
I have refinanced through Bill and his team a couple of times. Everything is made simple and easy to navigate and the constant checking in makes it more personal and not just another person you are dealing with .
Patrick
Oxford
MA
Date:
6/23/2026
5
5555555
They explained things well and promptly answered any questions we had.
Julie
Fair Oaks Ranch
TX
Date:
6/23/2026
5
5555555
Tiffany was amazing, she made herself available to me anytime and was willing to work on different scenarios and estimates to help me make a decision. I felt like she was a friend. All the staff were helpful and responsive along with all the title company staff and referrals like insurance brokers. Everything felt very integrated which contributed to how smooth everything went.
Jessica
Litchfield Park
AZ
Date:
6/23/2026
5
5555555
Always available, extremely knowledgeable, fantastic communication skills
Fannie
Mason
OH
Date:
6/23/2026
5
5555555
There were issues with a lender I had lined up and then connected with Andy. The time frame was very tight and Andy moved quickly and provided solutions on how we could move quickly. He is very knowledgeable and provides availablt options and how to achieve the end result. He was great!
Peggy
Kansas City
MO
Date:
6/23/2026
5
5555555
Troy did a great job on getting back to me with information and making sure I fully understood everything throughout the entire process.
Paul
Colman
SD
Date:
6/23/2026
5
5555555
Ease and convience
Bryan
Lincoln
CA
Date:
6/23/2026
5
5555555
he was easy to contact and answered any and all questions I had.
Luciana
Everett
MA
Date:
6/23/2026
5
5555555
The team was very helpful. Our experience was excellent
Margaret
Massillon
OH
Date:
6/23/2026
5
5555555
Very friendly and accommodating team! Mr Spronz is the man. Will definitely use this team again in the future
Justin
Uniontown
OH
Date:
6/23/2026
See More Reviews
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