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Real Homebuyer experiences from recently closed loans
4
4444444
Very informative and helpful. I don't understand why we had to complete a survey of personal info like our favorite things.
Rachel
Fultondale
AL
Date:
7/4/2026
5
5555555
From the very beginning, Norionna was clear, helpful, and prompt in her communication with me. Everything I needed to provide was explicitly outlined, and when i I hard questions, she was quick to answer.
Jeffrey
Muscle Shoals
AL
Date:
7/4/2026
5
5555555
Kevin was attentive and answered every question we had even when things were not going so great.
Nathan
Cheyenne
WY
Date:
7/4/2026
5
5555555
the whole team with Tim leading it... went above and beyond... i cannot thank them enough.. I know they worked many hours after closeing time and I truley appreciate it.
David
Valdese
NC
Date:
7/4/2026
5
5555555
Tim was very responsive and willing to help us out when things didn't exactly go as planned.
Annika
Salina
KS
Date:
7/4/2026
5
5555555
Your customer service and constant response to messages
Cecilia
Deerfield Beach
FL
Date:
7/4/2026
5
5555555
My loan officer made it great
Ella
Portland
OR
Date:
7/4/2026
5
5555555
Everything
Nicholas
Akron
OH
Date:
7/4/2026
5
5555555
My experience was great from the first phone call to the last call after the closing. Everyone was polite, professional, and provided the best service and treated my case individually vs. like all others.
Tracy
Colorado Springs
CO
Date:
7/4/2026
5
5555555
Everything was smooth and Lori made the whole experience from beginning to end amazing!
Julianne
Medford
NY
Date:
7/4/2026
5
5555555
Collin was extremely professional and he made everything so easy...
Jeremy
Ammon
ID
Date:
7/4/2026
5
5555555
PJ went above and beyond to keep up informed and in the loop, even when the news wasn't great.
James
Danville
VT
Date:
7/4/2026
5
5555555
Great experience! Shelley was beyond helpful!
Kathy
Lantana
TX
Date:
7/4/2026
5
5555555
Great communication
David
Pike Road
AL
Date:
7/4/2026
5
5555555
good communication and quick responses! Carmen was very helpful in steering us in the right direction and making sure everything moved as smoothly as it could.
Cheyenne
Sweet Home
OR
Date:
7/4/2026
5
5555555
great communication
Dillion
Walnut Cove
NC
Date:
7/4/2026
5
5555555
Quick responses and attentiveness to customers.
Morgan
Burnsville
MN
Date:
7/4/2026
5
5555555
Zachary was absolutely wonderful to work with! He was professional, knowledgeable, responsive, and made the entire loan process feel smooth and manageable. He was always available to answer my questions and kept me informed every step of the way. I truly appreciate all of his hard work and highly recommend him!
Devrae
Riverdale
MD
Date:
7/4/2026
5
5555555
Communication with Lacy and the team was always present and continuous. All my questions were answered, and all items were addressed in a timely fashion.
Julia
Overland Park
KS
Date:
7/4/2026
5
5555555
Working with Nick was great, he was very clear and able to communicate at all times which made us trust Nick with our loan process.
Jennie
Savage
MN
Date:
7/4/2026
5
5555555
Heather was super responsive, day or night,and I always knew what was expected of me to keep things rolling. She was great at communicating all the steps and the status of the process plus she has a kind and professional personality. She's very, very easy to work with.
Kristine
Madison
WI
Date:
7/4/2026
5
5555555
She was very helpful. Everything thing went well
Angel
Blythe
CA
Date:
7/4/2026
5
5555555
It was so easy, clear
Ruth Patricia
New Bedford
MA
Date:
7/4/2026
5
5555555
Timely closing
Syeda
Middletown
DE
Date:
7/4/2026
5
5555555
LINDA and her team! They are the best! They dealt with a curveball and hit a home run. Will recommend Fairway Linda to all
Nathan
Fremont
WI
Date:
7/4/2026
5
5555555
Katie patiently and thoroughly explained everything in the Closing Disclosure
Daniel
Waltham
MA
Date:
7/4/2026
4
4444444
Had problems with other, agencies
Edward
Phoenix
AZ
Date:
7/4/2026
5
5555555
Jack is very knowledgeable anout the reno loan and mortgage transfer process. Jack's experience and accesiblity made an otherwise unpleasant experience bearable.
Daphne
Westchester
IL
Date:
7/4/2026
5
5555555
It was really easy uploading documents online and communication with bill was great thank you again
Sergio
Cave Junction
OR
Date:
7/4/2026
5
5555555
Scott promised us a two week of closing our fist home and he did deliver. He stayed on top of what documents are needed from us to be able to closed our home in such a short time. He is awesome!
Angela
Portland
OR
Date:
7/4/2026
5
5555555
Thank u for your job well done, so thankful for u
Chad
Las Vegas
NV
Date:
7/4/2026
5
5555555
Very fast turnaround on most things. The company pulled through when we needed them most.
Andrew
Savage
MN
Date:
7/4/2026
5
5555555
Super responsive and answered anything questions I had during the process, super kind as well. Thank you!
Madison
Grand Saline
TX
Date:
7/4/2026
5
5555555
Great communication from beginning to end. Got us the loan and closed within 60 days with very good terms. Was able to navigate the demands of a VA loan. Highly recommend
Robert
Thatcher
AZ
Date:
7/4/2026
5
5555555
We were able to get ALL of our questions answered in the timeframe needed. When exogenous situations arose, Diane's team demonstrated their remarkable abilities to resolve them. We've experienced those situations with other lenders but never felt that they cared about our timeframe for resolution. This was not our experience with Diane's team. They care. They are down to earth and a pleasure to work with.
DANIEL
Lawrence
KS
Date:
7/4/2026
5
5555555
Excellent communication every step of the way and everyone on the team was incredibly kind and helpful!
Alexandra
Craig
CO
Date:
7/4/2026
5
5555555
Everyone I dealt with was very friendly and helpful.
Donna
Taylors
SC
Date:
7/4/2026
5
5555555
Madeline was very on top of everything and had great communication, she was able to close fast and would highly recommend her to others in the future!
Nicholas
Lawrenceburg
TN
Date:
7/4/2026
4
4444444
Lisa's up front communication and knowledge about the process
Jacob
Dahlonega
GA
Date:
7/4/2026
5
5555555
buying A home is stressful. But what takes away the stress is a team who is passionate Joanna and her team have great time managment skills , are always availabl, and laslty treat their clients like family. Over all they over exceed to bring quality service
Nicole
Lockport
IL
Date:
7/4/2026
5
5555555
The personal time and communication. Fast service and direct answers to questions making process move right along. Wish a better initial rate but bought it down nonetheless
Jamal
Las Vegas
NV
Date:
7/4/2026
5
5555555
Deb was always very prompt responding to questions and emails. She made the entire process easy and her expertese put me at ease the entire process! Super pleasant to work with!
Abbie
Oakland
ME
Date:
7/4/2026
5
5555555
For someone who's a first time homebuyer, these people helped make every step clear and very helpful along the way, very friendly and professional, they work at a great speed getting everything done as quick as possible, and making sure i got the best offers as well.
Steven
Venice
FL
Date:
7/4/2026
5
5555555
From the very fist phone call to the last luis was very helpful and informative.
Diego
Green Bay
WI
Date:
7/4/2026
4
4444444
knowledgeable, kind, prompt, on our
Cole
Tucson
AZ
Date:
7/4/2026
5
5555555
Amy was professional and very knowledgeable. As first time homebuyers, Amy was exceptional at explaining and guiding us through the process of buying our home. We hope to exclusively use her services again in our future plans!
Daniel
Euless
TX
Date:
7/4/2026
5
5555555
Rachel was extremely helpful throughout the entire process. She handled every detail perfectly. I would highly recommend Rachel if you are shopping for a loan.
Stephen
Rockport
TX
Date:
7/4/2026
5
5555555
She made us feel like family. Any questions we had she gladly answered and consistently checked in with us. We never had to wonder about anything.
Chelsea
La Place
LA
Date:
7/4/2026
5
5555555
I first spoke with Dana in November, when we put our house on the market, and began our search for a new home. Over the next seven months, Dana proved herself as a consummate professional -patient, knowledgable and on point - but, equally important, she was a positive and encouraging presence. The optimistic e-mails, the follow-up phone calls, the enthusiastic texts - these kept us afloat as our search grew complicated. We made five different offers on homes in Flagstaff and Sedona, the first four of which fell through for various reasons. Dana, however, never wavered in her belief that the right home was waiting for us. She was right. We found our dream home, and Dana was critical in our staying the course. Her expertise, her reponse time, her demeanour, her support - these are the attributes of a first-rate loan officer and an even better person. She has my highest recommendation!
Warren
Flagstaff
AZ
Date:
7/4/2026
5
5555555
Steve has been very kind and helpful the whole way. He is very good at answering questions and patient when you have a lot of them, and never missed a beat on explaining the entire home buying process to us.
Azaree
Tucson
AZ
Date:
7/4/2026
4
4444444
Thank you for all the help!
Jayden
Ray City
GA
Date:
7/4/2026
5
5555555
Very pleasant at all times, always gave updates my closing was delayed and they easily accommodated the change .
Donna
South Amboy
NJ
Date:
7/4/2026
5
5555555
You have been extremely helpful and anytime that we had Any questions or needs, you were prompt with helping us.
Kim
Seminole
FL
Date:
7/4/2026
5
5555555
Everything was great the entire team the whole process the experience the overall amazing.
Kiel
Reno
TX
Date:
7/4/2026
5
5555555
No recommendations.
Mariarenys
Concord
NC
Date:
7/4/2026
5
5555555
Excellent communication. Cindy answered any questions we had and explained everything in detail.
Gabrielle
Kaukauna
WI
Date:
7/4/2026
5
5555555
Mark and the team were very friendly, answered all of my questions, and were very knowledgeable. Mark was always available and quick to help whenever we needed anything. Thank you for all that you did!
Isaac
Seattle
WA
Date:
7/4/2026
5
5555555
Great to work with. Very knowledgeable and answered any questions we had.
William
Bellville
OH
Date:
7/4/2026
5
5555555
Having all the paperwork be done digitally made everything quick and easy
Kaden
West Haven
UT
Date:
7/4/2026
5
5555555
Jason was very easy to work with and helped us so much as first time home buyers.
Amelia
Louisville
KY
Date:
7/4/2026
5
5555555
Responded quick, friendly and professional
Deborah
Temple
TX
Date:
7/4/2026
5
5555555
Again, you guys were patient with me throughout this entire process . Everyone showed up to do their part. I can't believe everything went so smooth! If I could give any suggestion, i would recommend that you guys keep that same formula. Thanks again
Delvin
District Heights
MD
Date:
7/4/2026
4
4444444
Mark and team were extremely responsive and worked efficiently. Whether we wanted to make an offer in the evening or our hope to close early, the team jumped in get to work right away. Any questions we had we promptly answered. This helped us feel supported and confident in the process.
Marissa
Seattle
WA
Date:
7/4/2026
5
5555555
Thank you, Tyler and team!
Elizabeth
Doylestown
PA
Date:
7/4/2026
5
5555555
Very helpful with all of the forms we needed.
Elise
Salt Lake City
UT
Date:
7/4/2026
5
5555555
Quick turnaround. Steve communicated well and we got it done.
Matthew
Whitwell
TN
Date:
7/4/2026
5
5555555
We were extremely happy with how quickly the process occured, as well as Aaron's availability to answer any all questions we had.
Brennen
Trenton
IL
Date:
7/4/2026
5
5555555
Tom was very responsive and did a great job helping me understand the process.
Drew
Carrollton
TX
Date:
7/4/2026
5
5555555
The entire team made the process as easy as possible. They kept us informed and updated the entire time. From the beginning they we always willing to run any numbers we wanted to help give us a real idea of what we were able to achieve. Since we dealt with an estate sale, one of the things that we feel made our offer even stronger was our time to close being so short, and this team was the reason that was even possible. Thank you Mike and the entire team for all your help.
Kyle
Granby
CT
Date:
7/4/2026
5
5555555
Dusti was beyond helpful a d patient throughout the process. She was always true to her word and kind. I would like to note that she and her team are also incredibly fast. The fact that they get things done quickly doesn't affect the way they work. What I mean by this is that there were no mistakes. If I were to buy another house or knew anyone who is going to I know I would choose Dusti again.
Monica
Tonopah
AZ
Date:
7/4/2026
5
5555555
Working with Mamie was an exceptional experience from start to finish. She was knowledgeable, responsive, and incredibly supportive throughout our loan process. She kept us informed every step of the way, answered all of our questions promptly, and made what could have been a stressful experience feel smooth and manageable. Mamie went above and beyond to ensure everything stayed on track, coordinating closely with all parties and helping us navigate every requirement with confidence. Her professionalism, attention to detail, and genuine care for her clients truly set her apart. I highly recommend Mamie to anyone looking for a loan officer who is dedicated, trustworthy, and committed to delivering outstanding service. Thank you, Mamie, for helping make our home purchase possible!
Rubina
Mill Creek
WA
Date:
7/4/2026
5
5555555
Answered all my questions, and was easy process.
Drew
Merrimac
WI
Date:
7/4/2026
5
5555555
Loan closed in very short span of time in order to meet the scheduled closing date.
Khaja Gulam
Middletown
DE
Date:
7/4/2026
5
5555555
Jen's communication was top notch and she made understanding this process so much easier !
Olivia
Bellefonte
PA
Date:
7/4/2026
5
5555555
Great service
Piotr
Elmhurst
IL
Date:
7/4/2026
5
5555555
I was very nervous because this is my first time being a home buyer Tammy made it easy I could call or text and i would get the help I needed I'm so excited to start my new chapter in my life thank you to Tammy and her staff for great service for always being available even if I had a question at night I would just call or text and Tammy was always there for me
Janice
Ripley
TN
Date:
7/4/2026
5
5555555
Nian was so nice and listened to my needs! He was always available to answer questions and responded very timely!
Tamelia
Murfreesboro
TN
Date:
7/4/2026
5
5555555
Patience and persistence
Rebecca
Longview
TX
Date:
7/4/2026
5
5555555
Mike and Joe were excellent at making s urec that we--as first time buyers--were well informed about the entire prices
Oliver
Madison
WI
Date:
7/4/2026
5
5555555
Aaron is fantastic. Im a first time home buyer and Aaron was so patient and talked me through everything.
Danielle
Fort Collins
CO
Date:
7/4/2026
5
5555555
How took care of it all. If I had a question Mr. Joe answered it right away in detail.
Margarietia
Saint Paul
MN
Date:
7/4/2026
5
5555555
Communication, transparency, stuck with my profile - professional
Peter
Georgetown
TX
Date:
7/4/2026
5
5555555
Tyler made the entire mortgage process smooth and stress-free from start to finish. He is extremely responsive and always took time to answer our questions. We were confident working with him every step of the way.
Brenden
Doylestown
PA
Date:
7/4/2026
5
5555555
Lacey was great
Michael
Temple
TX
Date:
7/4/2026
5
5555555
The level of communication and helping to make the best decisions when comsidering closing credit or price reductions
Jeremy
Salt Lake City
UT
Date:
7/4/2026
5
5555555
Matt and his team has been responsive, informative, transparent, provided excellent client service, and through every step have kept things simple and efficient. For a process that isn't easy, they've made it as smooth and seamless as we could've hoped for!
Sean
New Hope
MN
Date:
7/4/2026
5
5555555
Sara was very kind and helpful
Michelle
Wilmington
DE
Date:
7/4/2026
5
5555555
The ease to process everything
Brandon
Leawood
KS
Date:
7/4/2026
5
5555555
Jake worked very hard and went above and beyond to get my loan in record time! I would recommend him to everyone.
Georgia
Nashville
IN
Date:
7/4/2026
4
4444444
made the entire process easy and stress-free. they were always responsive, helpful, and explained everything clearly. Great experience
Carlos
Chesterfield
VA
Date:
7/4/2026
5
5555555
Very timely.
Beth
Scottsdale
AZ
Date:
7/4/2026
5
5555555
Hannah was very informative and responsive with any questions we had. She walked with us from beginning to end! Highly recommend
Jonathon
Harleton
TX
Date:
7/4/2026
5
5555555
Aaron and his team have wonderful communication skills. They were quick to respond and explained each step of the process in a way that was easy to understand. It can be difficult to balance a full time job with buying a home but Aaron made the financing side of things as easy and stress free as it could be. I will definitely use Aaron and his team again in the future and recommend him to family and friends.
Teal
Bloomington
MN
Date:
7/4/2026
5
5555555
Made the process easy!
Kyle
Killeen
TX
Date:
7/4/2026
5
5555555
Leigh was an absolute godsend! After being put through the ringer with another lender, Leigh jumped right in and made the home buying process so easy. She was super responsive, kind, compassionate, and the calm to the home buying storm. I would 100% recommend her to any and every person buying a home.
Samantha
Guyton
GA
Date:
7/4/2026
5
5555555
Klara helped us really well with the process of refinancing. She was very understandable and patient with us.
Juana
Crystal Lake
IL
Date:
7/4/2026
5
5555555
Timely and detailed response were incredibly appreciated as first time home buyers!
Nicholas
Pittsburgh
PA
Date:
7/4/2026
5
5555555
Crystal is very professional . She was always there when I had questions. She went above and beyond to help me. I definitely Recommend her. She always pushed hard forward to get your loan to close in time.
Jorge
San Antonio
TX
Date:
7/4/2026
5
5555555
Friendly and quick service and always available to answer questions
Donald
Camby
IN
Date:
7/4/2026
5
5555555
Very professional and and comprehensive
Lee
Temple
TX
Date:
7/4/2026
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4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
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