Informational approach with full transparency and great communication.

2nd time using Susan Yockey and have nothing positive outcomes! Thank you! Thanks you!

I spent 6 months waiting on NFCU to finalize the refiniance and they did not do it. It took Jeff and his team 3 weeks! Thank you and, thank you again since you are the ones who we worked with to buy the house 2 years ago.

the kind and Helpful teams are made it great 👍

Just time they canceled my walking tour many times

it was very relaxing as the papers were signed online. We just talked about things. Kenny is one funny guy.

The team is amazing and caring. They are responsive and helpful.

Rich was very attentive and walked me through every step along the way. He was always very wuick in answering my question.

Dave got us approved and closed in 3 weeks! He replied quickly and answered all of my questions. I highly recommend.

We were using another lender and closing kept getting delayed. We were already with them for a month. When the closing got delayed for the 3rd time, we were referred to Dana by our realtor. Dana had us ready to close in a week. Her team communicated and we knew exactly what was goingmin going on every step of the way.

Great communication and very helpfull with all my questions and providing you with all the options you have.

Tracy Landis was absolutely amazing to work with. She was knowledgeable, kind, and made me feel hopeful throughout the entire process. From our very first conversation, I genuinely felt like she cared and truly wanted to help me. Her experience was clear every step of the way. While three others couldn’t help, Tracy gave me hope, and delivered. She kept me informed throughout the process, and we were able to close on our home in just three weeks. Because of Tracy, I was able to move my wife and kids back from Florida back to Indiana, which means everything to me. She is simply the best at what she does and, more importantly, a genuinely good person. Thank you!

Jim was easy to work with he is a great guy. It was a pleasure doing business with him.

Jason made the refinance process easy with great communication, answering questions quickly and accurately, and getting things done

Kristy made sure my experience was easy. She has an incredible attention to detail and consistently made sure any questions or concerns I had were answered. I would absolutely make sure any of my friends and family use her.

Phil works with me every step of the way for months. It was a challenging purchase, but he was a.ble to help me get through it and finally complete it.

Zach is great, and we trust him fully. Great communication, always accessible, and very knowledgeable.

Tim , you and staff were always available, patient and professional throughout this proces. Thank you so much

Aaron did a really good job at making this part of the process very quick and smooth. The communication was spot on the entire way. Made himself available at anytime. We really enjoyed working with Aaron. Thank you!

Any questions about the loan Cesar had an answer

Brian Tutt 🏡 is the reason and His A

Working with Nick on my VA home loan was hands‑down one of the best lending experiences I’ve ever had. From start to finish, he was incredibly quick, knowledgeable, and on top of every detail. His expertise with the VA loan process really showed—he explained everything clearly, anticipated what I’d need before I even asked, and made the entire experience smooth and stress‑free. Nick moved faster than any lender I’ve worked with, and I always felt like I was in good hands. If you’re a veteran or service member looking to use your VA benefits, I can’t recommend him highly enough. He’s professional, experienced, and genuinely committed to helping you get the best outcome possible. I’d recommend Nick to anyone. Truly outstanding service.

I'm going to blame the problems with the experience based on the fact that the orignal bank was purchsed halfway though this transaction. But the multiple pulling of credit, filling out and providing the same information multiple times, seems to me that which ever account software and storage is being used, is either inadequate or the staff is not proficient in retention of documentation. When I have switched POS systems for my businesses or Account management platforms for my compaines I owned, I did not request my guests go in and transfer over their information because of a choice that I made. I transfer the data for my clients and customers, they are already annoyed they have to make new log on IDs and Passwords and use a different system. To be blunt, I purchased 140 some odd properties all at the same time ten odd years ago, and I did far less legwork AND paperwork then I did to secure the notes to build and then purchase my home.

Aaron and team were amazing to work with! They made everything go smoothly and stress free!

You guys were great helpful, patient an traparent, on every detail..I could said something about your great job. But yes keep this in mind when you guys think of me an my family. YOU MAY OUR DREAM COME TRUE THANK YOU. an of course thanks to Miss KARA. WE SO HAPPY 😊

Josh went out of his way to help us, and has been great to work with

Pam has been absolutely incredible throughout our entire home‑buying process. She was always patient, kind, and on top of every detail from start to finish. Any time we had a question — big or small — she was quick to respond and made everything easy to understand. What really stood out was how calm and supportive she was the whole way through. Buying a home can get stressful, but Pam made it feel smooth and manageable. You can tell she genuinely cares about her clients and takes pride in doing things the right way. We’re grateful for everything she did for us and wouldn’t hesitate to recommend her to anyone looking for a loan officer who’s knowledgeable, reliable, and truly great to work with.

Ricardo was accessible and informative

As always, Ben was very communicative throughout the entire process and ensured that we were well informed. We greatly appreciate him following back up with us a year after our home purchase to inform us that it may be beneficial to refinance!

Laura and tamura were always extremely helpful and provided constant information when we asked. Laura is so dedicated , she even called me while she was on vacation to make sure I had my questions answered. We are pleased with how taken care of we were & the measures taken to ensure a perfect close.

Wendie was very knowledgable and helpful during the process. SHe made it very easy and almost felt to easy. Loved her and would definitely use her again.

Did everything possible to make sure it was a great experience for me

Garrett and his team worked patiently with us and took the time to go over any questions we had

Working with Tracey was an exceptional experience from start to finish. She was incredibly quick, responsive, and consistently informative throughout the entire process. Every step was clearly explained, and she made sure I always knew what to expect. I felt completely safe and secure the whole time, which made the process so much smoother and less stressful. Tracey truly goes above and beyond, and I couldn’t have asked for a better lender to work with.

Thank you Kathleen for making this process smooth as possible. I appreciate all your help.

Responsive and knowledgeable

Jeff was fantastic throughout the entire loan process. He answered every question I had promptly and made sure I always felt informed and confident. What really stood out was that he was there in person on closing day, walking me through each document so I understood exactly what I was signing. That level of dedication and personal attention made a stressful process feel smooth and manageable. Highly recommend Jeff and the Hallmark Home Mortgage team!

This process can be intimidating. We were treated as valued clients through the entire process.

Jamie made this process super easy for my husband and I.

Easy to work with!

Jim was so professional and reliant. My husband and I are so lucky to have gotten a recommendation to use him and his team. Would recommend Jim to anyone and everyone!!

Easy to work with, extremely helpful, reached out to us to start refinancing options rather than us needing to reach out.

Got answers quickly. Shea was very polite and made sure we were taken care of .

Right after due diligence my buyer asked If they could close in 3 days! Sharla and her team jumped through hoops and made it happen! Absolutely amazing!

Always will to answer all my questions

Pam was great to work wirh! Very helpful and quick to respond to questions!

very helpful and easy to work with

I’ve had the privilege of working with Jenny Donaho for nearly ten years now, and I can confidently say she is one of the most knowledgeable and trustworthy professionals I’ve ever partnered with. Over the course of multiple transactions, Jenny has consistently demonstrated a deep understanding of the lending landscape, paired with an ability to clearly communicate options and strategies in a way that makes complex decisions feel manageable. What sets Jenny apart is not just her expertise, but her integrity. At every stage, I’ve felt confident that she had my wife’s and my best interests at heart. She never pushes a product or outcome for the sake of closing a deal. In fact, there have been times where she has advised us to wait, reconsider, or explore alternatives that didn’t directly benefit her—and that speaks volumes. That level of honesty is rare and is exactly why we continue to follow her, regardless of where she’s working. Jenny is also incredibly responsive and proactive. She stays ahead of potential issues, keeps communication clear and timely, and ensures that nothing falls through the cracks. Whether it’s answering detailed questions, running different scenarios, or helping us think through long-term financial implications, she approaches every interaction with professionalism and care. After nearly a decade of working together, I trust Jenny completely. She has earned that trust through consistency, expertise, and genuine care for her clients. If you’re looking for a loan officer who will guide you with honesty and skill, I cannot recommend her highly enough. In Him, Travis & Sara Rigsby

John and his team were very knowledgeable l and informative through this entire process. The system usedis very user friendly and makes the process very simple and easy for the client and mortgage team to stay on track. the communication from start to finish was also incredible leaving a client feeling very well taken care of. 10/10 would recommend to anyone.

Luis was great. Always available when asking for advice and guidace, professional and knowledgeable. I really recommend him without hesitation.

Pam is very knowledgeable, helpful, and trustworthy.

online portals were easy to use (uploading, signing, etc) staff was friendly everything was super smooth!

la buena atencion y paciencia en ayudarnos a poder tener nuestra casa excelente trabajo kedamos muy satisfechos con su ayuda muchas geacias

So quick to respond, answered all of our questions and made the process very easy.

Clear communication throughout the process

She is professional, courteous, and friendly.

Joey is thorough and always answers any and all questions I have. He is a great resource and makes getting a house loan a much less daunting process

Robert is great to work with, he communicates effectively, getting items completed in a timely manner.

as first time home buyers, we had a lot of questions. Jeremy and his team were very responsive which removed a lot of our anxiety when making such a large purchase.

Jim and his team was on top of everything and did so amazing and had everything prepared ahead of time to make everything run smoothly!!

Second time working with Paulina and experience was excellent!! Paulina is TOP TIER!!

Rusty was very professinal on a personal level at the same time, he was very knowledgeable and informative. He kept in touch and provided timely updates and help navigate a very testing deal. Left me feeling like I owe him a steak dinner and a few drinks.

Jessica and her team were absolutely the best we could have asked for from start to finish. They made the entire mortgage process smooth, stress-free, and far easier than we ever expected. The communication was consistent, timely, and clear—we always knew exactly where we were in the process and what to expect next. What truly set Jessica and her team apart was their reliability and attention to detail. They stayed on top of everything, followed through on every commitment, and ensured nothing slipped through the cracks. It felt like a well-coordinated team effort the entire time, and that gave us so much confidence. Beyond their professionalism, it was clear they genuinely cared about getting us the best outcome for our family. They made us feel like a priority every step of the way, and that level of dedication made all the difference. We are incredibly grateful for Jessica and her team and highly recommend them to anyone looking for a knowledgeable, responsive, and trustworthy mortgage team.

Brett’s communication is by far the best I’ve ever had from a lender. We had a few hurdles to close, but Brett’s clear and timely work ethic is what made everything go extremely smooth! I can’t recommend Brett’s services enough and anyone that works with him will be happy that they did! Thank you again, brother!!!

High CSL and engagement

Gina guides me every step of the way so that I don't have any surprises. She is always willing to answer questions and help to educate when needed.

Kevin Bader was absolutely phenomenal throughout my home buying process. His knowledge and attention to detail gave me confidence every step of the way. He was patient, kind, and always took the time to make sure I fully understood everything. No matter the challenge, Kevin worked what felt like magic to get me into my new home. I truly couldn’t have asked for a better lending agent, and I highly recommend him to anyone looking for a smooth and successful experience.

Super responsive and positive

Taylor kept great communication every step of the way on what the status was on our loan. He also went above and beyond to be sure to get our family into our dream home.

very helpful person

There was just one part that didnt go smoothly at the end which was a little concerning during the process. I was banking on the numbers I was given but the brokers commission was left out which change closing numbers at the last minute.

Great communication and friendly people.

Easy Fast Helpful Zero Complaints

Candice is wonderful to work with she always answered my calls, texts, and emails even on weekends when I forgot it was a weekend and/or really "needed" her. We have moved over 40 times no other lender has ever responded the way Candice has this is way we choose to us Fairway again for this purchase as well as the one in Sept 2024 it was all because of Candice. Her knowledge for what it takes to do the job is outstanding but her true caring for her clients can not be taught its something deep in her that shines through when you talk to her and we feel it. I did this job many years ago and know how hard it its especially with a child and yet she does it with grace, understanding and patience. Words can not fully extress our graditude for her efforts or kindness but hope they did. Thank you for the bottom of our hearts. And I hope if we ever haha move again we will contact you. PurrplePam and Mike

Lynn's assistance was timely and she is so kind!

Very understanding, especially with all my questions and Very patient, made my first buying a home Very pleasant 😊

Eric has worked with us on 4 home closings or refinances. I think that speaks for itself, given that we always return. Thank you!

Marcy is the most skilled, hardworking, employee you have!

John and his team made this process smooth and not stressful.

Nichole's knowledge of the industry and her persistence in making loan happen. great communications!

easy to work with, clear instructions and we were approved for the loan amount we needed

Great communication. Ease of document review, addition, and approvals.

All the process was greatly appreciated, all the team were very professional and helpful, reserve A++++++++++++++ 👍🏻👍🏻💯💯✅✅

Alex's communication was great and walked me through all the questions we had. Anytime we needed anything he was there to help.

Would hard to get through all the obstacles we had throughout the process

Rich makes the process easy. His communication skills are top knotch. I have used his services at least 4x now and have and will continue to pass him along to anyone I know that is in need of his services!

Matt was very thorough with each step of the process and made sure that we were knowledgable being first time home buyers. Would reccomend to anyone!

All the process. It was really great and

Easy & open communication

Austin was there for me every time I had a question or needed a clarification on the procedure. Borrowing money in Canada is a MUCH simpler adventure. Having a subject expect like Austin made it stress-free for me.

The app was easy to use. The people responded quickly to any questions

Everyone at the entire branch was amazing! From the loan process to insurance, Mike and hi entire team were there every step of the way!

Easy smooth process, great communication and advice.

Jason and his team were knowledgeable and always willing to help.

Clear concise communication

He was smart, quick to respond, compassionate, happy, wonderful and got us a good rate and service when everything was crazy around us, also a quick sale and closing! He also shared in our joy of getting a new home! Just the Best person ever!

Craig and his team were always at hand right from the preapproval process to closing and were very responsive via phone and emails. We were quite anxious about the whole process given our situation with our overseas property and tax accounts, but Craig and his team made sure we were kept informed of the process and required documentation at all stages and this made our life easy.

Marie is easy to work with, fast , and efficient.

All and everything doing the process the team had great response and information to share to help me in everything.

Nick was the best to work with . He was so helpful and helped us have the most positive experience.