Communication throughout the process was flawless. Made sure I understood every step and action. In addition to communication, speediness! Less than 30 days from offer to close for my first home. The rates in which were offered beat out all the others. A perfect experience on my end.

The Willingness and effort put in on Mr.kens part and helping me figure out exactly what I need to work on ect.

We were out of state, and we were able to take care of everything remotely and it was all very efficient!

Her communication, working with us, and credits!

Excellent communication, follow-up, responsiveness, knowledge of the market/of what can and cannot be done, team -- I could go on and on.

Everything was easier than I thought. Thank you for everything! Great team !

Very patient with us and getting our documents sent in and on the flip side quick to respond/correct anything we needed

Mary was extremely responsive and it felt like she was interested in the best outcome for me.

The speed, and responsiveness, the accuracy, and your ability to explain and answer all our questions. You also had a great rate.

This whole process is stressful and overwhelming but Jack explained everything so thoroughly and I trusted him all the way. I am so glad that I was referred to Jack and will use him again in the future when the time comes.

Andrei made sure everything is smooth anf seemless, he was always one step ahead, I really appreciate that!

Daisy and her team are amazing at what they do! Super attentive, professional , and caring! Made my first time buying a breeze! Super grateful for you all!

Harrison was very personable. He understood I was a beginner and had many questions and needed clarifications rather frequently. He was happy to provide them in a clear manner.

Communication was timely and helped us understand the basics as this was our first home purchase!

Pam was so helpful. She was direct and gave us the information we needed to make the best decision for our mortgage. She was efficient and worked hard so we could close on our new home. We would highly recommend Pam for our friends who are looking for lending options in the future.

We contacted Josh with a wild idea to relocate our family to ID from Alaska. Josh guided us through the financing process with the confidence and experience to make the purchase of our new home a reality. We are so pleased that that we gave Josh a call and highly recommend him for anyone who is considering purchasing a home!

John is so patient and understanding of our busy life schedule while valueing the importance of the transaction on hand.

very nice and knowledgeable staff .

Always consistently helpful and professional Throughout the entire process . Made everything much easier for us and gave the attention needed. We truly appreciated the dedication and support given to us .

Stephanie was always available and willing to get things completed as fast and accuratley as possible.

You talked me through everything and anytime I had a question, the team was available. Great experience!

Zach was extremely responsive to our calls, texts, questions and explained things in layman's terms that my wife & I could understand. His congeniality and customer service were top notch. I would recommend Zach to anyone needing help with a home loan.

Clear communication, answered all my questions, kept me in the loop on the progress during the purchase of my house.

Kirk and his team are absolutely amazing! The worked tirelessly to make sure we closed and make sure we were well taken care of. They went above and beyond to help us start this new chapter of our life! We felt like more thank just clients to them!

Fairway made this an easy and fun experience! They were able to answer all my questions and offered suggestions when I wasn't sure. They took the time to make sure I understood what was happening.

Very easy to work with

Lee and his team are professional, kind, and patient. They walked me through the whole process and I always felt like I was in good hands. This was a huge life decision for me and Lee made this experience as smooth as possible!

Luis made the entire process less daunting and was very quick to respond to my questions. He made sure to keep me informed every step of the way and he also adviced me of his availability during my search. Luis and team were extremely friendly and helpful. I will definitely be referring Luis to friends and family in the future.

Thomas was very patient and kind

Brenda is easy to work with and the application process was fairly simple.

Kim was amazing! She made the proccess very simple and hassle free. She is on top of everything and very quick! They answer the phone anytime you call.

Joanna and her team were fantastic to work with throughout the entire mortgage process. She was professional, responsive, and always took the time to explain everything clearly. She made the experience smooth, stress-free, and much easier to navigate. I truly appreciated her patience, knowledge, and dedication to helping me every step of the way. I would highly recommend Joanna to anyone looking for an outstanding loan officer

As A first time home buyer the process can be very stressful! Roman and his team handled everything flawlessly and really made me feel comfortable with the process and answered any/all questions I had.

Reliable updates and loan information. Very professional and personable.

How pleasant and easy she was to work with

Constant communication, timelines met and/or exceeded expectations (!), just a great team experience!

Chris and the team went above and beyond greatness to make sure my complicated loan closed smoothly! I highly recommend all day!

It was an excellent experience; I am very grateful.

Phil kept in contact and walked us through every step of the process.

Shannon and Sierra made this incredibly smooth for my buyers and kept me up to date as well.

Lacey was Awesome

Responsive, able to meet our deadline, helped us strategize on our mortgage by providing various options.

Working with Bill was a pleasure. No part of the process felt stressful. He was patient and answered all my questions. He is very professional and very frienly at the same time.

Marie and her team were very responsive and on top of everything throughout our proces.

Brian was super communicative and accommodating! He helped me through the entire process and was also my personal advocate. He really made it work!

She friendly and helpful

Ben and his team provided excellent service throughout our first home mortgage process. They worked very quickly, communicated clearly, and kept everything moving smoothly toward closing, which took less than 20 days. I especially appreciated their transparency and honesty when explaining each step, which helped us feel confident and informed. Ben's team was also very caring and patient, always providing high-quality advice and support whenever we had questions. Overall, it was a fast, transparent, and very professional experience.

Communication! Always updating with most recent steps. Overall just very helpful with all the doubts or questions we had.

Great communication, easy to understand everything

Communication and knowledge through the entire process of buting buying our home.

It was pretty seamless.

The whole team worked with me to get my loan closed. They even corrected a mistake on my part to help thing close smoothly

Orlando's knowledge, advice and experience gave us great confidence that we were making the best decision.

El trato exelente muy amables y te ayudan Y te orientan Todo exelente

Dan was amazing with communication! Every step was clearly laid out and I never had to worry throughout the whole process. I'm very pleased with how easy the process was.

Lee was always very responsive and willing to answer all of my questions. I also felt that Lee was very intentional about helping me make informed decisions, which was important to me as a first-time homebuyer. I never felt that I was being taken advantage of or that my questions/desire to understand the process was being dismissed or taken lightly. Lee has a very down-to-earth and relatable personality. He has a realistic approach to explaining loan options and processes, and makes recommendations that offer the greatest benefit to the borrower/homebuyer. I would highly recommend Lee as a loan officer to anyone looking to buy a home.

Stephanie and the whole team were OUTSTANDING!!

Troy & Jeff made my great experience buying a home was like a walk in the park. If I had any questions they were there for me. Very professional & very detail on everything I needed. Thank you so much Troy & Jeff & Team

I can't say enough great things about Fairway Mortgage and the amazing team that helped me through the home loan process. Andrea Kindley was the Branch mananger, and she was exceptional from beginning to end. She was knowledgeable, patient, and always took the time to answer my questions and explain everything clearly, making the entire experience much less stressful. I also want to recognize Jessica and Kim, who were incredibly helpful throughout the process. They were always responsive, professional, and willing to go the extra mile to make sure everything stayed on track. Their communication and teamwork gave me confidence every step of the way. Buying a home can feel overwhelming, but the Fairway Mortgage team made the process smooth and straightforward. I truly appreciate their dedication, hard work, and genuine care for their clients. I highly recommend Fairway Mortgage, Andrea Kindley, Jessica, and Kim to anyone looking for a mortgage team that is knowledgeable, trustworthy, and committed to providing outstanding service. Thank you all for helping make my homeownership journey such a positive experience!

Very thorough and responsive team during the entire lifecycle of the process.

Communication was on point. I was never left hanging, even if there was no update Kim & her team checked in regularly with me. My questions/emails were answered quickly. I have both purchased and done a refi in the past, and Kim and her team are by far the easiest & smoothest transaction I have ever done.

Mike took the time to explain the entire process along the way. I am a first time home buyer and had no clue what I was doing, but Mike made the entire process very easy and answered every single question we had. He also went above and beyond any time we hit a snag, going as far as calling the social security office himself to try and resolve an issue.

Michael was very professional and responsive.

The communication and entire process was made very easy. It was a pleasure.

Chris is awesome. Constant follow up and clear communication on steps, what to wait for, when to do act. Extremely personable and made the process very low hassle.

My entire experienc has been GREAT!! Beginning with my initial contact with Don and multiple conversations with Stephanie and Destiny - you guys have been extremely helpful and patient . Thank you so much for your help through this process!!

Shane was so easy to communicate with, and he was timely with providing us tentative numbers to help us manage our expectations for our budget. He and his team were so helpful to us so that we could understand the timeline and so that we could have all documents required for our pre-approval, loan application and closing process!

Deb has always been wonderful! We've worked with her twice previously and again a third time for this refinance. She communicates expectations, timeliness, and updates in a timely manner and is always a friendly person to talk to! Also, I tend to ask a lot of questions (thanks for putting up with me) - I love her insight and appreciate all the advice she's given along the way!

Professional demeanor and customer service

Absolutely — here’s the version with their names included: I had an absolutely wonderful experience working with Mark Bragaw, Bahareh Kia, and the Bragaw Team at Fairway. From start to finish, they were professional, attentive, knowledgeable, and truly committed to helping me through the home-buying process. They worked hard to make sure I received a great rate and made the entire experience smooth and stress-free. What stood out the most was how much they cared. Mark, Bahareh, and the entire Bragaw Team made me feel supported, taken care of, and like I was part of their family. Thanks to their dedication and excellent service, I am now a proud homeowner. I am truly grateful for everything they did and would highly recommend Mark Bragaw, Bahareh Kia, and the Bragaw Team at Fairway to anyone looking for a mortgage team that is professional, trustworthy, and genuinely invested in their clients.

he personally helped me through the whole process

Bruan, Jeff, Ian, and Lisa all communicated well, explained the process to us, were on top of everything that needed to happen, and made it so we could close early! They truly worked great as a team, and we are so thankful!

Did a great job keeping us informed and worked a last minute change quickly to not delay the closing

Jake was outstanding throughout the entire home-buying process. He was always responsive, kept me informed every step of the way, and went above and beyond to help resolve several unexpected issues that came up. He made what could have been a very stressful experience much smoother and always took the time to answer my questions. I truly appreciate his dedication, professionalism, and hard work in helping me become a homeowner. I would highly recommend Jake to anyone looking for a knowledgeable and dependable loan officer.

Team was very responsive to all of my questions and information needed. Very courteous and pleasant also.

Hannah was so responsive, very informative and made the process so smooth and easy! She answered questions as they arose and was so kind and friendly!

The group text chat was amazing

We've worked with Sharla and team on numerous transactions. They are the best around! I can't say enough about their professionalism, excellent communication, and ability to meet deadlines with precision! We always feel very well taken care of by this team -- it is a pleasure to work with them. I wouldn't choose anyone else!

The communication, the dedication, and the work that Tim has done through the whole application process to help us till the end . thank you so muc.

Matt and his staff are on top of every detail, very quick to respond to any questions.

Expertise, treating my concerns like they were his concerns. His patience regarding my questions and leading me through the process.

Professionalism, competency, and your hospitable spirit

Nathan made the transaction go smoothly and close in 30 days.

Very attentive and would always pick up the phone!

Great communication! Quick to respond! Expert knowledge.

Great communication from the entire team during the process

Everything from simplifying the process, to going above and beyond explaining potentially complex topics with professional confidence in a way we could understand! Every step of the way was communicated and everyone was introduced in the beginning so there were no surprises on who would be reaching out or what they wanted in the whole process. Shout out to Mandie and Leo for their diligent work and communication. Shout out to Chelbi - receiving the welcome package was a GREAT surprise that we enjoyed. 10/10, will continue to recommend you guys. Thank you for all you do!

The whole experience was amazing. Every step was explained to me and communication was on fire.

With me being a first time home buyer he explained everything were I understood with no confusion and he is a fast responder when I had questions.

We were a complicated file and needed to move fast! And...had hiccups in the 11th hour! Tracy was on it and we closed on time! She knows what to do and how to fix it IF it can be fixed! Fortunately, we were fixable!!! Thanks for all your efforts to get us to closing!

Very prompt in returning phone calls. Explained everything very well. Supportive all the way from beginning to end.

Kathy was professional, timely, knowledgeable, and incredibly proficient in the process!

Brenda was always available to ask any questions I had and she helped me every step of the way . It was a great experience and I would definitely use again

Trey and his team were extremely helpful in the lending process. From preapproval/prequalification conversations about various options or circumstances that were available to us to turning around our loan application on such a quick timeline. Trey and his team always took the time to answer our questions, go through different scenarios, and explain things until we understood. The lending process was one of the easiest things about buying a house, and that was due to Trey's team, their communication, and their dedication to providing excellent service!

We were always kept up to date on what was going on. Everyting was done without any hassles. Responded almost immediately if we had any questions or requests. Overall a great experience

Sarah was very helpful and timely with any and all questions we had!

Just the underwriting issue and the uncertainty after feeling like it was said nothing would be a problem.

Great communication!

At risk of veing overly brief, it is hard to describe specific things that made it great. Simply speaking, the entire experience was great - from the initial interaction to closing. Lindsay was friendly, very prompt, knowledgable, and incredibly helpful through the entire interaction. If we were to buy another home (which I don't forsee hapening for a LONG time if ever) I would certainly want to work with Lindsay again.

What made the experience great was the consistency in the communication.