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Real Homebuyer experiences from recently closed loans
5
5555555
Cammie made this process easy and as simple as it could be. she was very knowledgeable and we loved having us as our loan officer
Lauren
Gray
GA
Date:
5/6/2026
5
5555555
We have been through two home purchases and a refinance with John. He is always very responsive to questions, provides good advice, and genuinely has his clients best interests at heart.
James
Stafford
VA
Date:
5/6/2026
5
5555555
Quick loan approval, quick communication timeline, frequent updates.
Matthew
Plymouth
MN
Date:
5/6/2026
5
5555555
the proces was clear and thee were no surprises
Bernice
Brookline
MA
Date:
5/6/2026
5
5555555
Kathleen is very knowledgeable and engaging. She explained all the information clearly and effectively, which made the entire process easy to understand. She was patient, professional, and always willing to answer our questions. Kathleen made us feel confident and reassured that everything would be okay. I truly appreciate her support and guidance throughout the process.
Xiaofeng
Plymouth
MA
Date:
5/6/2026
5
5555555
Communication, explaining options, the time Dave spent educating me.
Caroline
Boston
MA
Date:
5/6/2026
5
5555555
I would say we felt safe because we didn't have any worries at all. Everyone was great that needed information from us or had to guide us through the total process.
Roger
Noblesville
IN
Date:
5/6/2026
5
5555555
Deninne made it great! she is very knowledgeable, advocated on my behalf and always kept me informed. We have used Deninne in the past and will continue to do so. She is our go to person for myself, my parents, before they passed, and for my brother. It did not matter, if I had questions at night or on the weekend she always made herself available. I am very thankful to have her as part of our team!
Ubense
Menifee
CA
Date:
5/6/2026
5
5555555
Tim and his team got this loan done and made the entire process very easy. They left no stone unturned! Definitely would recommend
Aaron
Beaverton
OR
Date:
5/6/2026
5
5555555
ease of doing business. Wonderful service. Very flexible.
Grace
Dassel
MN
Date:
5/6/2026
5
5555555
Easy to work with.
Samuel
Bella Vista
AR
Date:
5/6/2026
5
5555555
Responsive, knowledgeable and provided great insight and guidance.
Kenwaun
Milwaukee
WI
Date:
5/6/2026
5
5555555
I enjoyed working with Cesar. He's very knolagable and professional. He communicated everything with us and he was always willing to answer any questions we had. He is awsome I would recommend him to anyone.
Yolanda
Avondale
AZ
Date:
5/6/2026
5
5555555
Very available even on off hours also very easy to deal with
Kenneth
Chippewa Falls
WI
Date:
5/6/2026
5
5555555
Jake was awesome! He was very knowledgeable & easy to talk to. We were very comfortable with him & he answered all our crazy questions & was super helpful explaining everything. Jake was always available for a phone call, no matter the time of day even when he was busy walking into a closing. Honestly, if it wasn't for Jake we would have never been able to buy our house. He had a lot of great ideas & advice! It was such a smooth proces and we are so thankful for Jake, we absolutely love our new home!!
Keri
Burnet
TX
Date:
5/6/2026
5
5555555
The personal care and professionlism from Steve and his team. Steve took his time and was always available to answer quesations when needed. I am happy to say I know him and call him a friend.
Eric
Brambleton
VA
Date:
5/6/2026
5
5555555
Rachel made the loan process one of the easiest parts of buying my home!
Nicole
Date:
5/6/2026
5
5555555
I just left her a Google rave review! Shannon was incredible from start to finish. Clear communication, offered us recommendations, not just options and really made the process feel much easier. She was also incredibly detail oriented and got us to close on time in a shorter than ideal window! 10 out of 10 all the way around, Shannon is wonderful!
James
Salado
TX
Date:
5/6/2026
5
5555555
everyone dealt with me straight
Sunpetch
Hillsborough
NJ
Date:
5/6/2026
5
5555555
Great experience. Highly recommended.
Douglas
Canal Fulton
OH
Date:
5/6/2026
5
5555555
Between you and Rich I had a great team. if I had a question about any thing you answered in a timely fashion. The same for Rich , Every time I askEd about a property he got me an answer.
Elijah
Teaneck
NJ
Date:
5/6/2026
5
5555555
everyone was nice and on top of what was going on
Betty
Fort Wayne
IN
Date:
5/6/2026
5
5555555
Everyone was professional, friendly, and everything was done in a timely manner. Any questions we had were answered immediately.
Patty
Noblesville
IN
Date:
5/6/2026
4
4444444
I think the product being a relatively new caused some confusion.
Donald H
Chandler
AZ
Date:
5/6/2026
5
5555555
Harriett and her team were amazing to work with! They helped any time my husband or I had questions and I never once felt like I was doing this process on my own. They were honest, amazing attitudes, and truly wanted to help us get this deal done. If I ever purchase again in the future I would not hestitate to return to Fairway and work with Harriett again!
Ashleigh
Pine Mountain
GA
Date:
5/6/2026
5
5555555
We both loved that Lindsey cared. We didnt feel pressured. She gave us options for different things. She was quick to respond to us. We are both very happy we went with her. I would use her everytime to buy a house. 11/10 overall experience. Thank you Lindsey!
Kami
Fort Wayne
IN
Date:
5/6/2026
5
5555555
Tim Nolan made it great! He is nothing short of a tremendous asset to this company.
Mark
Justin
TX
Date:
5/6/2026
5
5555555
From the first conversation to the final approval, the process was smooth and efficient.
Latricia
Warsaw
MO
Date:
5/6/2026
5
5555555
Quick feedback with a friendly team. Everything came together as planned with no surprises.
Nathan
Vadnais Heights
MN
Date:
5/6/2026
5
5555555
Information! Kathy kept me informed about the steps in the process, what they were and when things were due, all the way from start to finish. I was immediately comfortable speaking with her and knew I had someone I could trust in this purchase.
Patrick
Burnet
TX
Date:
5/6/2026
5
5555555
I couldn't be happier with the service and the professionalism that Susan delivered! She went above and beyond the Call of Duty!
Angela
Kansas City
MO
Date:
5/6/2026
5
5555555
The team's attention to detail, everyone's quick responses and clear communication, plus Steve's positive attitude and sparkling personality!
Sarah
Brambleton
VA
Date:
5/6/2026
5
5555555
Your team was awesome Thank you for all your help.
Robert
Crowley
TX
Date:
5/6/2026
5
5555555
Chase was very responsive and helpful with answering my questions.
Stephanie
Sioux Falls
SD
Date:
5/6/2026
5
5555555
JP really took the time to walk us through this whole process as first-time home buyers. He went above and beyond to help us land a loan that worked best for us.
Wendy
Riverside
CA
Date:
5/6/2026
5
5555555
Jorg~ THANK YOU! Thank you for listening to what we needed, Thank you for the always immediate responses, Thank you for making us feel like we were in the best hands possible for our situation, Thank you for the time & speed you put into making our dream come true... Seriously THANK YOU!!! We would recommend you to anyone & look forward to your guidance in the future :) ~Lea Bea
Lea
Date:
5/6/2026
5
5555555
Daniel was very helpful and transparent every step of the way. Always available when I had a question.
Mary
Broken Arrow
OK
Date:
5/6/2026
5
5555555
We had a hiccup when the home didn't appraise. The seller wasn't happy. Mel went above and beyond by spending time with both myself and the seller, explaining options on how to proceed. We weren't using realtors for this transaction , so Mel stepped into the realtor role by helping walk both parties through the process. She also went way above and beyond by communicating with the sellers buyers agent in Boise, helping the buyers secure a "contingent" contract. She took the time to explain that their deal in Palmer was secure and on track to close with out issues, helping the sellers in Boise accept their contingent offer. Mel was awesome and knowledgeable, and I'll recommend her to everyone i know moving forward
Shawn
Palmer
AK
Date:
5/6/2026
5
5555555
Tyler is very professional and a pleasure to work with. He is also very trustworthy and responsive.
Glenda S
Charlotte
NC
Date:
5/6/2026
5
5555555
Ryan is extremely attentive and provided guidance at the drop of a dime. He is always responsive and explains things when I ask for clarity in terms that are simple to understand and helpful for proceeding through the process of acquiring a mortgage. I appreciate his candid approach and no-frills attitude - we've worked together a couple times on mortgage applications that didn't come to fruition and I've never once felt pressured to proceed with something that wasn't right for my family. He approaches his work with integrity, and I will definitely continue working with Ryan in the future.
Patrick
Owatonna
MN
Date:
5/6/2026
5
5555555
The whole process was stress free. Angela was very helpful and deligent. She is very responsive and answering my questions. Defeniltly, I would recommend her service to anyone asking for home mortgage.
Shawki
Cypress
TX
Date:
5/6/2026
5
5555555
Fantastic communication overall, but you really went the extra mile to help answer our questions and help us feel confident about the home-buying/loan-funding process. Would be happy to work with you again anytime!
Tennasyn
Round Rock
TX
Date:
5/6/2026
5
5555555
The whole team was amazing through this process, we had some bumps along the way and the team was great and very encouraging. Everyone is so nice and it was almost like working with a family
Lisa
Rittman
OH
Date:
5/6/2026
5
5555555
Michel made the entire process, from start to finish, as easy and straight forward as possible. She worked tirelessly with us, at all hours of the day to get us into our new house as seamlessly as possible. The entire process was handled with immense care and detail, making sure we were as ready as we could be!
Scott
Uhrichsville
OH
Date:
5/6/2026
5
5555555
Cynthia is the best great experience on top of her game Great!!!!!!!!!!!!
George
Anniston
AL
Date:
5/6/2026
5
5555555
Great communication
Terrence
Upper Marlboro
MD
Date:
5/6/2026
5
5555555
Garett is a great communicator and is organized. He continues to keep us on track with paperwork and is patient. We enjoy working with him!
Brittany
Manchester
NH
Date:
5/6/2026
5
5555555
Ability to reach someone, unlike a bank. Fast turnaround on approval letters.
John
Johns Creek
GA
Date:
5/6/2026
5
5555555
Cheerful and responsive
Mary-Alice
Park City
UT
Date:
5/6/2026
5
5555555
Everyone was very friendly and helpful. The service was quick, communication was great, and they made the whole experience easy and comfortable.
Nicholas
Alpine
TX
Date:
5/6/2026
5
5555555
After initially having a difficult experience with Bank of America I was discouraged. Speaking with and meeting, Brian Ian and Jeff they set my mind at ease and made the process so easy and kept me fully informed. It was truly a delight to work with these guys. This is a great team !
Adam
Sonora
CA
Date:
5/6/2026
5
5555555
communicated with me beautifully. She helped inform me on everything I needed to know or anything I might have been blind to. It was a pleasure working with her and would recommend her to anyone seeking info or purchasing a new home.
Mario
Phoenix
AZ
Date:
5/6/2026
5
5555555
Lee went above and beyond! Whenever we had questions he responded promptly and never made us feel bad.
Shelbi
Cheyenne
WY
Date:
5/6/2026
5
5555555
Quick closing
Christy
Adairsville
GA
Date:
5/6/2026
5
5555555
Jamie stayed in constant communication with me and made sure I was always up to date with the progress of the loan. He was very transparent and helped me stay motivated through the home buying process. Jamie gave 110% from the initial loan application all the way through closing. My family and I are grateful for Jamie and his team who made my dream of becoming a homeowner reality.
Christopher
Granbury
TX
Date:
5/6/2026
5
5555555
Good communication and fast service given a tight time frame
Thomas
Hoover
AL
Date:
5/6/2026
5
5555555
Very responsive and easy to work with. No hiccups!
Erin
Lawrence
KS
Date:
5/6/2026
5
5555555
Sarah made the whole home buying experience easy and understandable. I wasnt sure exactly what the process was and Sarah was great at being timely and responsive.
Cheri
Safford
AZ
Date:
5/6/2026
5
5555555
Communication
Dakota
Cave Junction
OR
Date:
5/6/2026
5
5555555
the attention and detail the team provided for my home buying experience was more than i had anticipated. The team was very knowledgeable and accessable every step of the process and i am glad i entrusted my home buying experience to this team.
Daniel
Mount Juliet
TN
Date:
5/6/2026
4
4444444
Signing was easy
Lisa
Tooele
UT
Date:
5/6/2026
5
5555555
Quick responses, answered all questions with detail and easy to understand.
Austin
Lenexa
KS
Date:
5/6/2026
5
5555555
You all were fantastic to work with! You are all very effecient, professional, AND personable; a hard combo to find!
Ashley
Seven Devils
NC
Date:
5/6/2026
5
5555555
Todd was wonderful to work with. Im a first time homebuyer and he was always quick to respond to any questions or concerns of mine throughout the process. Would recommend Todd 10/10!
Jacobi
Richmond
MO
Date:
5/6/2026
5
5555555
Amanda stayed in great communication with me every step of the way. Responded on every question I had. I would highly recommend her to anyone I know.
Robert
Mansfield
OH
Date:
5/6/2026
5
5555555
Lisa is an expert! She is extremely knowledgeable and helpful, very kind, and oh so patient!
Valerie
Tijeras
NM
Date:
5/6/2026
5
5555555
I apprecaited your commitment to the entire process, which can become overwhelming at times.
Kevin
Plymouth
MA
Date:
5/6/2026
5
5555555
Everyone explained everything that I did not understand and made the process very easy for me!
Brittany
Hamilton
OH
Date:
5/6/2026
5
5555555
We had such a unique loan process but Tim was always patient, communicated clearly, and never gave up on making our dream home a reality!
Kayla
Zebulon
NC
Date:
5/6/2026
5
5555555
Look for options that allowed the credit to be raised so that it is approved correctly
Ruben
West Chicago
IL
Date:
5/6/2026
5
5555555
When we told Jeff Reeves of Fairway Independent Mortgage Corporation we were ready to proceed with refinancing our home mortgage, he took charge and made it happen incredibly fast. Answers to a few questions was all we had to provide. The next thing we knew he was ready to set the closing date. But this closing was different. Instead of meeting with all the involved parties in the attorney's office, a paralegal came to our home. We signed all the documents, thanked him and he was off to his next appointment. Of the 12 closings we have had in our 62-year marriage, this was by far the quickest and easiest. Thanks to Jeff Reeves - Great Job! Based on our experience, we highly recommend Jeff and Fairway Home Mortgage Corporation for your mortgage needs. Horace G
Horace
Fleetwood
NC
Date:
5/6/2026
5
5555555
Was easy to work with.
Carl
Wooster
OH
Date:
5/6/2026
5
5555555
Tim's ability to communicate so well to me and give me confidence in that the deal was going to go through And made the process very streamlined.
Christopher
Rowlett
TX
Date:
5/6/2026
5
5555555
Jonathon was wuick to repsond and madde the lending side of the transaction a breeze! He even attended the closing making the buyer feel reasured about what he was signing.
Cali
College Station
TX
Date:
5/6/2026
5
5555555
Matt was great to work with. Very smooth process and the communication was quick. I would recommend him to anyone with lending needs.
Joshua
Florence
SC
Date:
5/6/2026
5
5555555
I recently had the pleasure of working with Cindy during the purchase of my new home, and I can’t recommend her highly enough. From start to finish, she was incredibly friendly, professional, and made me feel completely at ease throughout the entire process. What really stood out was how smoothly everything went. We were able to close in record time, which speaks volumes about her efficiency, communication, and attention to detail. She was always available to answer questions and made sure I understood each step along the way. Buying a home can be stressful, but she made the experience feel simple and seamless. I truly appreciate her dedication and outstanding service, and I would gladly recommend her to anyone looking for a reliable and personable banking professional.
Adolfo
Los Fresnos
TX
Date:
5/6/2026
5
5555555
Working with Tracy as she was amazing and was always there when I had questions she is an amazing lady and I would recommend her to anyone I know 😁 thank you again Tracy your the best .
Sharon
Indianapolis
IN
Date:
5/6/2026
5
5555555
Always got quick honest responses. Whenever we were considering putting in an offer and needed a worksheet just to see the numbers or a worksheet and approval letter for putting in an offer, I never had to worry about when id hear back, Eric was always on top of it.
Ashley
Big Lake
MN
Date:
5/6/2026
5
5555555
All the help received and how if I had any questions they were always
Dustin
Darlington
SC
Date:
5/6/2026
5
5555555
Seemless and effiecient! Quick and timely.
Daniel
Killingly
CT
Date:
5/6/2026
5
5555555
Extremely responsive. No delay in receiving information. Good communication.
Bruce
Rosenberg
TX
Date:
5/6/2026
5
5555555
Easy and kind communication clarity to help us understand
Alexandra
Spokane
WA
Date:
5/6/2026
5
5555555
Great breakdowns and explanations
Gabriel
Albuquerque
NM
Date:
5/6/2026
5
5555555
The communication was excellent . Everything was so quick
Danielle
Safford
AZ
Date:
5/6/2026
5
5555555
Tina and Tracy walked me through every step of the construction loan process. It was a pleasure working with them. I will be back to do the closing for my home I am building. They are super easy to work with. Fast, efficient, helpful.
Leslie
Fort Wayne
IN
Date:
5/6/2026
5
5555555
I have had the pleasure of working with Carole Ducote for many years, and she is truly one of the best in the business. Carole is extremely efficient and possesses an exceptional knowledge of the market—equal to or better than anyone I’ve ever worked with. Over the years, I have confidently referred many clients to her, knowing they will be treated with kindness, professionalism, and outstanding communication throughout the process. Her dedication to providing an excellent experience consistently leads to satisfied customers. Carole is a true professional, and I will continue to refer clients to her with complete confidence.
Bryan
Date:
5/6/2026
5
5555555
Ann was flexible and had great communication.
Scott
Bradenton
FL
Date:
5/6/2026
5
5555555
Everybody was very kind and responsive. With each step we were kept in the loop and emailed information about what we needed to do next.
Kaylie
Eagle Mountain
UT
Date:
5/6/2026
5
5555555
Communication
Chris
Commerce City
CO
Date:
5/6/2026
4
4444444
Good oGthe throughout communication Good
Brandon
Fort Wayne
IN
Date:
5/6/2026
5
5555555
Garrett was extremely communicative and helpful.
Jacob
Hobart
IN
Date:
5/6/2026
5
5555555
Loved your open and frequent communication. The things that did not go well were out of your control
Ellis
Waller
TX
Date:
5/6/2026
5
5555555
Working with April has been an incredible experience from start to finish. She has been supporting us since November, and throughout this entire journey, she has remained patient, kind, and extremely knowledgeable. What made this experience truly great was how thorough she was in explaining every step of the process. As first time homebuyers, we had a lot of questions, and April always took the time to answer them clearly without ever making us feel uncomfortable or uninformed. That level of respect and professionalism meant a lot to us. She was also very responsive and proactive, keeping us updated and helping us stay on track during a process that can often feel overwhelming. Even during stressful moments, April remained calm, reassuring, and focused on helping us move forward with confidence. We are truly grateful for her guidance, consistency, and support. She made a complex process feel manageable and helped us get to the finish line. We would absolutely recommend April to anyone looking for a lender who is not only experienced, but genuinely cares about her clients.
Shannon
College Park
GA
Date:
5/6/2026
5
5555555
Suzanne took the time to explain every detail with extreme patience. She understood how important this decision was for me and my l wife and she put us first in the process. Thank you Suzanne!
Rolando
Helotes
TX
Date:
5/6/2026
5
5555555
He fought for my deal to go through. He was great. Above and beyond.
Michael Angelo
Chicago
IL
Date:
5/6/2026
5
5555555
Weekday or weekend, Lori respoonded to all our messages right away. She walked us through each step and and reassured us throughout the process. She was great!
Rahel Yared
Portland
OR
Date:
5/6/2026
5
5555555
Scott is patient, attentive, extremely knowledgeable and resourceful. He is good at anticipating the client's needs and formulates appropriate solutions in response
Abdoulaye
Duluth
GA
Date:
5/6/2026
5
5555555
Sue was SUCH a pleasure to work with throughout the entire process! She knew exactly what would be needed for us to be successful with closing on our new home and made the process incredibly easy from day 1. Thank you!
Kalen
Marana
AZ
Date:
5/6/2026
4
4444444
...........
Lindsay
Terre Haute
IN
Date:
5/6/2026
5
5555555
April, Jocelyn, Regina, and Pete the entire team were amazing! I never felt stressed at any point during the home buying process they answered all my questions as a first time homebuyer, I couldn’t have asked for a better experience. I highly recommend Ms. April Palacios and her wonderful team. Thank you!
Michelle
Monroe
NC
Date:
5/6/2026
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