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Real Homebuyer experiences from recently closed loans
5
Good communication. Good service.
Rithimun
Rochester
MN
Date:
9/27/2026
5
Great communication and ease of app to use.
Donna
Hoover
AL
Date:
9/27/2026
5
Constant communication and appeared to take great interest in making it happen for us!
Katherine
Union Grove
WI
Date:
9/27/2026
5
He was responsive in a timely Manner, patient with my many questions , and polite .
Summer
Portland
OR
Date:
9/27/2026
5
Great knowledge and insight on the process , what we need to do and what we don't need to be concerned with. Appreciated Brads guidance on our options. Excellent communication!
Edward
Hudson
WI
Date:
9/27/2026
5
Me tuviste demasiada paciencia y me ayudaste cuando pensé que no se podía muchas gracias Rafa sos SOS el mejor
Maria
Hickory Hills
IL
Date:
9/27/2026
5
Jamie was on top of everything even with all the issues we had with the builders.
Dillon
Cheyenne
WY
Date:
9/27/2026
5
It was easy to communicate with everyone
Kimberly
Springfield
MO
Date:
9/27/2026
5
Andrei and his team were exceptional, responsive, calm when needed and supportive at every stage
Paul
Durango
CO
Date:
9/27/2026
4
A lot of miscommunication
Triston
Loretto
TN
Date:
9/27/2026
5
I had an excellent experience working with Kevin Kenyon on my recent property purchase. He communicated clearly, promptly, and proactively, guiding me through every step of the mortgage process with patience and expertise. His support made a potentially stressful experience feel smooth and manageable. I truly appreciated his professionalism and commitment to securing the best outcome. I highly recommend him
Biju
Plainsboro
NJ
Date:
9/27/2026
5
great communication through the process
Lorinda
Kent
OH
Date:
9/27/2026
5
From the first message I sent all the way through to final closing I received quick and courteous responses. Along the way, I was guided through the process and steps, and was introduced to the team members that would be handling the processes as they came up.
Lewis
Warren
ME
Date:
9/27/2026
5
You explained things very well and made sure I completely understood before moving on, you got our loan started, processed, and ready to close very quickly !
Sarah
Indianapolis
IN
Date:
9/27/2026
5
The constant communication and Marcy going all out and beyond to help me.
James
Batavia
OH
Date:
9/27/2026
5
The clear communication from Dennis.
Melissa
New Haven
CT
Date:
9/27/2026
5
Everyone was wonderful and helpful. They really made this easy. I highly recommend to anyone looking for a easy process of buying A home!!
Demetric
Douglasville
GA
Date:
9/27/2026
5
Very quick easy to get ahold of and good at walking us through everything
Andrew
Litchfield
MN
Date:
9/27/2026
5
Dean was so helpful and answered all of my questions. He was very knowledgeable and friendly. Dean helped make a stressfull process less stressful and explained everything step by step. He and his assistant were helpful and trustworthy.
Michele
Palatine
IL
Date:
9/27/2026
5
Great communication and helping us with great Care throughout the closing process.
Thanh
Kirkland
WA
Date:
9/27/2026
5
Clara Brennan made it very easy for me to purchase a home, Clara was very helpful along the entire process therefore I'm grateful to have worked with Clara.I had a wonderful experience for being a frist time home buyer.
Lazaro
Nampa
ID
Date:
9/27/2026
5
easy Process
Emily
Waterloo
IL
Date:
9/27/2026
5
Responsive, Great Attentiveness, helpful when we had questions. Worked with us to find the best loan option for us
Delaney
Martinsville
IN
Date:
9/27/2026
5
communication was always quick and efficient
Alexandria
Haslet
TX
Date:
9/27/2026
5
Rob made the process so smooth!!!
Michael
Fryeburg
ME
Date:
9/27/2026
5
From start to finish everyone was very knowledgeable and helpful. You knew my plan & helped me achieve it.
Patrice
Sonora
CA
Date:
9/27/2026
5
Jesse was very responsive to all my questions and extremely pleasant to work with. Great service all around
Virginia
Monroe
GA
Date:
9/27/2026
5
Fast answers and good explaining and clarifying steps of the prI was. Jill , his job partner, is also excellent on guiding us though everything
Ananda
West Fargo
ND
Date:
9/27/2026
5
Frank was super easy to work with we were navigating a hectic travel schedule with a complicated purchase and he was able to help navigate all the challenges line everything up and get it to close without issue.
Christopher
Charlevoix
MI
Date:
9/27/2026
5
Royce was very informative. He told me what I needed to hear in order to be a successful buyer. He had a great program that assisted with my purchase as well. I would recommend Fairway to anyone.
Jacquise
Birmingham
AL
Date:
9/27/2026
5
I appreciate the timely responses, weekly updates, and your team's willingness to answer all of my questions I had as a first time home buyer!
Michelle
Decatur
GA
Date:
9/27/2026
5
Great isn't a high enough praise. Dean was excellent! I accomplished more with him my first day talking to him than I did with two other people before him. Seriously. Dean, I couldn't have gotten my first home without you. THANK YOU!
Adrian
Pingree Grove
IL
Date:
9/27/2026
5
Minimal paperwork and Jake was anle able to help all along the way
Larry
Horseshoe Bay
TX
Date:
9/27/2026
5
Everything thank you
Juan
Eagle Pass
TX
Date:
9/27/2026
5
The process was scary for our little family and Trevor and his team made it simple and eased up into every step. We had a smooth process with no hiccups!
Sibel
Hurricane
UT
Date:
9/27/2026
4
we are first time home buyers so Gina was great at explaining everything needed and asking for all documentation.
Owen
Kansas City
MO
Date:
9/27/2026
5
Zach made the lending process GREAT! zach is knowledgeabl, transparent, and willing to educate. I LOVED working with him during this purchase.
Raquel
Washington
DC
Date:
9/27/2026
5
Brett made the process of buying a house super easy and straightforward. If we had any questions he got back to us immediately with an answer! Highly recommend him for your home buying process.
Andrew
Isanti
MN
Date:
9/27/2026
5
Matt worked with me every step! This my first time buying a home. I was clueless on some things but Matt went all the way to help me out. Great guy!
Devon
Galivants Ferry
SC
Date:
9/27/2026
5
Jimmy is very knowledgeable and extremely helpful. The process from beginning to end was tension-free. I felt I could reach out at any time with any questions or concerns.
Amy
Milton
FL
Date:
9/27/2026
5
Jennifer and her team were so helpful and took the time to explain everything to us as first-time homebuyers. They were all very responsive and quick to keep everything on time and stress free. Would definitely recommend!
Rhiannon
Bellevue
PA
Date:
9/27/2026
5
..........
Joseph
Kewaskum
WI
Date:
9/27/2026
5
Ann is amazing . She is fast, thorough, and works to find the very best deal for her clients. We have referred several people to her and will continue to do so when someone we know needs these services .
Megan
Demorest
GA
Date:
9/27/2026
5
Very helpful from the start.
Steven
Stowe
VT
Date:
9/27/2026
5
I had a great experience with Fairway Home Mortgage! This was my first time buying a home, so I was pretty nervous and had a lot of questions. The whole team was very patient, understanding, and helpful throughout the entire process. They took the time to explain everything to me, answered all my questions, and always kept me updated. I never felt rushed or like I was bothering them. Buying my first home was a big step for me, and I’m really thankful for all their help and support. They made the process much easier and less stressful than I expected. I would definitely recommend Fairway Home Mortgage to anyone looking to buy a home. Great people and great service!
Valentyn
Ludlow
MA
Date:
9/27/2026
5
Jennifer and her team did every single thing to make the transaction happen. They also submitted so many different tedious paperwork so quickly to close on the deadline.
Kalie
Marana
AZ
Date:
9/27/2026
5
Always answered and kept us informed
Gary
Pasadena
MD
Date:
9/27/2026
5
Communication and clear explanation of the process
Blake
Knightdale
NC
Date:
9/27/2026
5
the lest i got to the better for me and thats how it was everything simple,
Mario
Clarksburg
MD
Date:
9/27/2026
5
Everything was done in a timely matter & went smoothly!
Marlene
Jamestown
ND
Date:
9/27/2026
5
Nicole and her team communicated effectively and were very detailed oriented throughout the process. Their ability to keep me on track with the process, with assistance from the easy to navigate app, made my experience one of a kind.
Juanessia
Douglasville
GA
Date:
9/27/2026
5
Great customer service, timely communication
Blake
Zionsville
IN
Date:
9/27/2026
5
You and your staff were with me in this daunting process and every interaction was timely and helpful. I will be singing your praises for years to come!!
Margarita
Cedar Park
TX
Date:
9/27/2026
5
Chris, from the beginning, was prompt in his responses and communicated effectively. He always made himself available for questions or concerns.
Albert
Mitchell
NE
Date:
9/27/2026
5
We had fantastic communication throughout the whole process. Anytime we had questions they were answered quickly and thoroughly!
Drake
San Diego
CA
Date:
9/27/2026
5
I'm so grateful to Cindy Garza for helping me get the loan to buy my home. She guided me through a process that felt overwhelming at times, answered my questions with patience, and make me feel supported every step of the way. I'll always appreciate the care and dedication she showed in helping make it possible. Thank you Cindy!
Norma
San Benito
TX
Date:
9/27/2026
5
I was always kept informed of what was next in the procedure for obtaining the loan. Everyone I dealt with was very informative and easy to communicate with.
Blanche
Deland
FL
Date:
9/27/2026
5
Andrei and his team were amazing! They update you every step of the way and make all the steps simple. We sadly didn't use Andrei when we purchased our first home but it made me realize how lucky we are to now have Andrei and his team to alleviate one of the stressful parts of the home buying process.
Sabrina
North Olmsted
OH
Date:
9/26/2026
5
The Commitment and professionalism
Ricardo
Annapolis
MD
Date:
9/26/2026
5
Hunter was so pleasant and professional. I highly recommend him for your lending needs!
Claire
Montgomery
AL
Date:
9/26/2026
5
Good communication. Efficient.
Brady
Murray
UT
Date:
9/26/2026
5
all team members were very helpful and answered all the questions I had as a first time buying a home
Thomas
Gravois Mills
MO
Date:
9/26/2026
5
amazing communication and very fast with help/responses
Madison
Burlington
NC
Date:
9/26/2026
5
The whole teams hospitality and dedication to help me out in any way
Rosiane
Spencer
MA
Date:
9/26/2026
5
Very helpful and easy to work with, easy to get quick responses! Thanks so much for your help!
Stacey
Russellville
AR
Date:
9/26/2026
5
Lee is top notch!!
Regina
Laramie
WY
Date:
9/26/2026
5
Fast responses
Courtney
Oshkosh
WI
Date:
9/26/2026
5
This was our first time buying a home and Sergio went above and beyond with each step. Sergio held our hands, made us feel cared for, personalized the experience, and was an incredible communicator from beginning to the end. We could not have navigated this crazy process without Sergio and team, so grateful!
Lori
San Francisco
CA
Date:
9/26/2026
5
Hayden was super efficient and always quick to respond and very helpful
Patricia
Corsicana
TX
Date:
9/26/2026
5
Thalisson was always available no matter what time and was always extremely helpful getting through the tough process of buying a house. His honesty and hard work made it a lot easier for me and wife to find the right home for our family.
Nolan
Milford
MA
Date:
9/26/2026
5
We were able to get financing thru Fairway and close in less than three weeks.
Susanne
Gainesville
GA
Date:
9/26/2026
5
has an outstanding work ethic and every single thing she could do for us when there were some hiccups close to our closing. She is extremely knowledgeable and does her job very well!
Krista
Cincinnati
OH
Date:
9/26/2026
5
Quick follow up and thorough answers to questions
Heidi
Avilla
IN
Date:
9/26/2026
5
Everything made it great, the communication was the best part.
Ruben
Del Rio
TX
Date:
9/26/2026
5
The service and help they gave
Larry
Centerton
AR
Date:
9/26/2026
5
Christine is extremely knowledgeable and spent a great deal of time educating an d providing documentation on how the HECM product works. I was impressed with Christine and her team. The process of start to finish was flawless and exceptional customer service. I will refer her to anyone I know looking for mortgage services.
Colleen
Date:
9/25/2026
5
We had such a great experience working with Jamison and his entire mortgage team! From start to finish, they were incredibly professional, timely, and easy to work with. Jamison was always available to answer our questions and was willing to talk with us no matter what time of day it was. Buying a home can feel overwhelming, but they made the entire mortgage process feel smooth and manageable. We always felt informed, supported, and like we were in good hands. We truly appreciate all of the time, communication, and effort they put into helping us get into our new home. We would absolutely recommend Jamison and his team to anyone looking for a mortgage!
Mallory Miller
Date:
9/25/2026
5
Scott was so on top of things, explained every step clearly, was incredibly personable and professional and helped us close fast!
Daniel
Vancouver
WA
Date:
9/25/2026
5
It works. One thing I will say is that the users of your service would appreciate if we knew who was asking for information and who they work for as part of the mortgage process. There are more than a few times we had to ask if someone were legit in asking for information.
Robert
Fayetteville
TN
Date:
9/25/2026
5
5.0 Stars!
Deborah Scheer
Date:
9/25/2026
5
Always available to answer questions.
William
Cumming
GA
Date:
9/25/2026
5
Kept in contact and kept me informed
Derick
Rochester
NH
Date:
9/25/2026
5
It was a bit tricky meeting the timelines of our contractor , Fairway, and Granite. I believe we used a new loan type and may have been the first people to use the loan type theough Fairway. Brooklyn was very helpful with the process, I believe most of the confusion and convolution came from Granite/our contractor .
Haley
Saint Joseph
MO
Date:
9/25/2026
5
Very friendly and willing to answer any and all questions within a reasonable time frame
Kailea
Palmer
AK
Date:
9/25/2026
5
Ian made sure to explain everything in a way that made sense, and really went to bat for us when things got messy at the end of our loan. So grateful that Ian knew his stuff!!
Alexis
Madison
WI
Date:
9/25/2026
5
If there was an option better than great- Kimberly would get it! Above and beyond!!!
Lisa
Driftwood
TX
Date:
9/25/2026
5
Two things: 1. How quick he pulled together a pre-qual on a Friday afternoon going into a holiday weekend. 2. Weekly communication as to the progress that is being made.
Bryan
Prescott Valley
AZ
Date:
9/25/2026
5
I had an emergency trip out of the country, and I was glad I could rely on a great service provided by Fairway Home Mortgage to buy our house in Grand Junction, CO.
Anneliesse
Grand Junction
CO
Date:
9/25/2026
5
He is always happy to answer any questions.
Karla
Ramona
CA
Date:
9/25/2026
5
I simply cannot find adequate words to express how professional Teresa Tanner is, and what a complete pleasure it was to work with her. Our loan was more challenging because it was for a mobile home, but she made the entire process so easy for us. Every obstacle that arose, she handled quickly and efficiently. She was always accessible and responded quickly to all of my calls and messages. Robin Wade was equally as amazing, and always a huge help. Teresa and Robin together were a powerhouse! We knew we were in excellent hands with the two of them
June
Vancleave
MS
Date:
9/25/2026
5
All of the question were answered quickly and we were never left confused for more then a day. Very professiona.
Sean
Gig Harbor
WA
Date:
9/25/2026
5
ALLI MADE US FEEL VERY TAKEN CARE OF AND NOT TAKEN ADVANTAGE OF. COMMUNICATION WAS GREAT. SHE ANSWERD ALL OF OUR QUESTIONS AND MADE THE PROCESS SEEMLESS.
Justin
Date:
9/25/2026
5
Was Flexible and nice through a very stressful process.
Kyle
Upper St Clair
PA
Date:
9/25/2026
5
With 100% confidence, I refer my buyers to Michael and his team. They always get the job done on time, keep everyone informed through the process, consistently go above and beyond, and think outside the box when necessary. The result is a positive loan experience for my clients.
Eileen Dowd
Date:
9/25/2026
5
Cale was great. Highly recommend
Peter
Brooklyn
CT
Date:
9/25/2026
5
I felt like i was dealing with a close friend through the whole loan process. So glad Fairway was recommended to me.
Stanley
Toccoa
GA
Date:
9/25/2026
5
Not really
Christopher
Aylett
VA
Date:
9/25/2026
5
We used Martin Mortgage Group for our first home in 2019 and have since used them 2 more times on investment properties. The communication from Nicole and Jodie was constant and they eased all of our concerns and answered all of our questions. We put an offer in over a weekend, and Michael took the time to call the listing agent to make sure we had the best chance of getting the house. I highly recommend MMG!
Andrea Mcculloch
Date:
9/25/2026
5
I pursued various mortgage options and Meredith was a great resource into understanding options and weighing benefits and risks. Her experience and friendly nature was a pleasure to interact with and led to me making successful decisions. I appreciate her and would both recommend to others and work with again in the future.
Casey
Date:
9/25/2026
5
Cassie and Eric are such a helpful resource! They take the time to thoroughly explain and educate throughout the process, making everything feel smooth. I really appreciate their knowledge, patience, and exceptional communication.
Megan Stilmock
Date:
9/25/2026
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