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*Pre-approval is based on a preliminary review of credit information provided to Fairway Independent Mortgage Corporation, which has not been reviewed by underwriting. If you have submitted verifying documentation, you have done so voluntarily. Final loan approval is subject to a full underwriting review of support documentation including, but not limited to, applicants’ creditworthiness, assets, income information, and a satisfactory appraisal.
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1-2-3 we try to make it easy! From pre-qualification to the full application to the closing at title time. Making the closing process fast, secure, and in step with our award winning customer service we provide each borrower.
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Through our nonprofit organizations, Fairway Cares and American Warrior Initiative (AWI), we are able to bring comfort, hope and support to  people within the Fairway community and beyond. Each year both non-profit organizations are able to grow and impact more lives through the generous contributions of Fairway employees.

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Fairway Cares is the charitable arm of Fairway Home Mortgage. For over 20 years, Fairway's nationwide network of employees has demonstrated a deep care for the communities and people they serve.

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L.O. Confidential: Season 5

The mortgage industry's only behind-the-scenes docuseries about mortgage Loan Officers. Season 5 of LO Confidential follows three teams from Fairway Home Mortgage as they battle their way through one of the toughest downturns in history.

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Real Homebuyer experiences from recently closed loans
5
5555555
Amazing experience! Professional correspondence thoughtout the entire process with timely responses to any and all questions!
Michael
Bartlett
IL
Date:
6/14/2026
5
5555555
The experience, the knowledge, best personality ever.Great at explaining everything in terms that were easy to understand. Always replied quickly to all messages. Not a chance of dealing with anyone better.Perfect from beginning to
Donna
Waynesboro
PA
Date:
6/14/2026
5
5555555
We were very happy with Brenda. She answered all our questions in stride and she was very easy to work with.
Anna
Seville
OH
Date:
6/14/2026
5
5555555
I had a great overall experience with you all.. Shelly was AMAZING!!! She made sure everything was in order for me and the process.
Cleveland
Montgomery
AL
Date:
6/14/2026
5
5555555
Derek is a straight-shooter and the process was transparent, straightforward and professional
Jonathan
Falls Church
VA
Date:
6/14/2026
5
5555555
Clear and timely communication
Emily
League City
TX
Date:
6/14/2026
5
5555555
Flexibility, know how, very timely responses to any question. Had a relatively complex financial situation due to pending divorce proceedings and Aaron and team gave great guidance and support.
Daniel
Skokie
IL
Date:
6/14/2026
5
5555555
Good communication and provided update on progress
Vincent
Montville
CT
Date:
6/14/2026
5
5555555
Good communication and provided update on progress
VINCENT
Salem
CT
Date:
6/14/2026
5
5555555
timely responses. expert advise
Matthew
Belle Mead
NJ
Date:
6/14/2026
5
5555555
Very quick to respond and worked diligently to help us the best possible!
London
Clifton
TX
Date:
6/14/2026
5
5555555
The whole team did amazing, helping us get into our house very quickly was so great and we appreciate everyone's hard work!
Shea
Vista
CA
Date:
6/14/2026
5
5555555
Smooth easy very informative
Zachary
Michigan City
IN
Date:
6/14/2026
5
5555555
Great service and very good communication from the team.
Juan
Puyallup
WA
Date:
6/14/2026
5
5555555
Purchasing a house from out of town can be difficult. Chip's quick, thorough, and understandable information helped make the process pain-free and completed on time.
Douglas
Hahira
GA
Date:
6/14/2026
5
5555555
entire team was on top of everything. They stayed in touch with me Canaan informed of all the things that they needed, and when they receive the things that I had sent, and they made this process extremely easy.
Greg
Phoenix
AZ
Date:
6/14/2026
5
5555555
Neil takes the time to go over every detail of your loan and the process if needed. He gave a clear and concise list of what I needed to provide to him. After forwarding the necessary paperwork, Neil was quick and efficient getting our preapproval within 24 hours. We were clear to close and ready to go as soon as our insepection on our new home was completed. We have now bought two homes using Neil and sold one. I have referred my son to him and will only use Neil in any future home buying.
Tammy
Greenwood
IN
Date:
6/14/2026
5
5555555
Quick and easy to complete paperwork
Caitlin
Helena
AL
Date:
6/14/2026
5
5555555
Excellent communication and management.
Garrett
Bountiful
UT
Date:
6/14/2026
5
5555555
Carla is AMAZING! She helped make my home-buying process seamless! She is kind, helpful, communicative and patient. I would emphatically recommend her to anyone. 10/10
Jenna
Fort Worth
TX
Date:
6/14/2026
5
5555555
Brian is super friendly and very accommodating when working around crazy work schedules and having to juggle life in general !
Gabriel
North Olmsted
OH
Date:
6/14/2026
5
5555555
We achieved our goal.
Seezi
Otsego
MN
Date:
6/14/2026
5
5555555
Jake has been wonderful to work with. He really emphesised the routes we could take with the home loan process and taught us along the way. He's very communitive, skilled, and patient. My client's have worked with a few lenders in the past, but they told me that "he's been the best lender they've worked with." 10/10 would work with again.
Jacob J
Fulshear
TX
Date:
6/14/2026
5
5555555
Serigo is very patience and he always take his time to answer our questions. Also he reachable at anytime and followup with us throughout our loan process
Khanh
San Leandro
CA
Date:
6/14/2026
5
5555555
Jeff is fantastic. Professional and quick to respond. Will work with Jeff again in the future.
Ilmar
Westport
CT
Date:
6/14/2026
5
5555555
Steve was always available to answer questions, responded quickly, and kept us informed every step of the way. His knowledge, professionalism, and communication made what could have been a stressful process feel simple and straightforward. We truly appreciated their support and would highly recommend him to anyone looking for a smooth and easy home-buying experience.
Tessa
Tucson
AZ
Date:
6/14/2026
5
5555555
Maggie and her team were so resourceful throughout the process. Any questions we ever had they were there to help. Maggie made us feel very safe & secure during the most stressful times of our lives. She really brought that people & personal side most others simply don't have. I'm forever grateful for her help in us securing our home!
Micheal
Winston Salem
NC
Date:
6/14/2026
5
5555555
Very helpful lots of communication especially from a remote perspective of buying while not there yet.
Jared
Killeen
TX
Date:
6/14/2026
5
5555555
Personable
Samuel
Roanoke
IN
Date:
6/14/2026
5
5555555
Great communication, trustworthy, knowledgable, helpful.
Alexander
Canton
OH
Date:
6/14/2026
5
5555555
Your response time was always very quick which can be crucial when making an offer on a home . this helped take some stress off this home buying process!
Jamie
Woodstock
GA
Date:
6/14/2026
5
5555555
Chris Durbin and his team were so amazing to work with. Whenever it seemed that we hit a bumo in the road they always had multiple different paths to go down and did everything in their power to make the path I was most comfortable with happen. They were on top of everything and would be in contact any hour of the day to talk about the process and what steps we needed to take next. They made this process as smooth as possible!
Aryanah
Mansfield
OH
Date:
6/14/2026
5
5555555
Made the entire experience very easy and simple to follow, was very friendly and kept in contact with us the entire time, very informative, and answered any questions we had.
Laura
Cartersville
GA
Date:
6/14/2026
5
5555555
Travis was helpful and patient every step of the way. He explained the process and set clear expectations, always following up in a timely manner. He was professional, knowledgeable, and easy to work with. I felt confident throughout the process and trusted his guidance completely. I highly recommend Travis to anyone looking for exceptional service.
Towanda
Nashville
TN
Date:
6/14/2026
5
5555555
Reponsive, professional, informative, and friendly service to work with Nate. You won't be disappointed at all!
Rowena
Kansas City
MO
Date:
6/14/2026
5
5555555
So many things made this experience great, but overall just the ease of the process, especially long distance and the communication ans efficiency!
Caroline
Killeen
TX
Date:
6/14/2026
5
5555555
Easy to get a loan quickly
Kathy
Hoover
AL
Date:
6/14/2026
5
5555555
Excellent service from beginning to end! Mike was professional, responsive, and made the financing process smooth and stress-free. He kept me informed every step of the way and worked hard to find the best option for my needs. Highly satisfied with his service!
Anthony
Ocean Springs
MS
Date:
6/14/2026
5
5555555
Fast and thorough communication! We loved our experience
Julissa
Aurora
CO
Date:
6/14/2026
5
5555555
Everyone was kind , proactive, and friendly.
Travis
Nine Mile Falls
WA
Date:
6/14/2026
5
5555555
I appreciate all the communication from your team and everyone was very kind and great at their job
Jonathan
Gurnee
IL
Date:
6/14/2026
5
5555555
Christiaan was very helpful and acces during the process
Brandon
Georgetown
TX
Date:
6/14/2026
5
5555555
Easy transaction . Good communication Thanks!
Cathleen
Madison
GA
Date:
6/14/2026
5
5555555
Christiaan is fantastic. I always refer to him with confidence.
Terry
Georgetown
TX
Date:
6/14/2026
5
5555555
Lori was knowledgeable, responsive and made the process as easy as possible. Thanks!
Jason
White Salmon
WA
Date:
6/14/2026
5
5555555
Braden was so easy to deal with and he made sure everything was easy for us to understand. He will definitely go above and beyond to make sure you are taken care of.
Gavin
Port Neches
TX
Date:
6/14/2026
5
5555555
Communication, education, persistence. The ability to calm situations when im overwhelmed at work or something of that nature.
Dominic
Colorado Springs
CO
Date:
6/14/2026
5
5555555
Consistent and timely communication.
Derek
Charlotte
NC
Date:
6/14/2026
5
5555555
William and his team always went above and beyond to answer any and all questions we had and would always respond so quick!
Taylor
Canton
OH
Date:
6/14/2026
5
5555555
Friendly, very thorough
Maryam
Rosemount
MN
Date:
6/14/2026
5
5555555
It was quick and easy. Approval was very timely.
Cole
Lees Summit
MO
Date:
6/14/2026
5
5555555
felt so great to feelof the process explained very well, and the knowledge that they had was amazing. It felt like it was a personal friend giving you advice and helping you through decisions tha
Molly
Noblesville
IN
Date:
6/14/2026
5
5555555
Christiaan was very helpful and responsive to all our questions and needs
Kathleen
Georgetown
TX
Date:
6/14/2026
5
5555555
Quick seamless process with great communication
Sean
Raymore
MO
Date:
6/14/2026
5
5555555
Everyone was super helpful. answered and helped educate us on bring first time homebuyers on how the process works
Kari
Wylie
TX
Date:
6/14/2026
5
5555555
Quick responses to questions and concerns.
Olivia
Pflugerville
TX
Date:
6/14/2026
5
5555555
Communication thru out
Steve
Batavia
OH
Date:
6/14/2026
5
5555555
Worked different scenarios to make the deal work
Randall
Killingly
CT
Date:
6/14/2026
4
4444444
Always answered the phone
Randall
Yantic
CT
Date:
6/14/2026
5
5555555
Quick and prompt communication, explanations of what's going on and a willingness to help out and provide information and options to make the purchase of a home much easier!
Mason
Meridian
ID
Date:
6/14/2026
5
5555555
After 8+ years of trying to work together, I'm really glad that things finally worked out. I'm very happy with the communication and the going-to-bat for me the entire process. THANK YOU!
Brandy
Pelham
NH
Date:
6/14/2026
5
5555555
You and your team were very responsive and explained the process as we went through it. you worked quickly and personally and we really appreciate it.
Maxwell
Willis
TX
Date:
6/14/2026
4
4444444
we actually worked with Jeremy the most, Kirk started communicating with us at the very end. so we would have rather gotten a survey for Jeremy, but I dont think he works for Fairway anymore.
Shannon
Lemon Grove
CA
Date:
6/14/2026
5
5555555
Arthur and Jasmine were exceptional communicators. They went above and beyond and were ready to help with last minute requests. They were very personable and helped making a home purchase in a new state feel less confusing.
Heatherann
Highlands Ranch
CO
Date:
6/14/2026
5
5555555
We got the loan
Christopher
Johnstown
PA
Date:
6/14/2026
5
5555555
Rene and his team made the loan process easy and smooth.
Neil
KISSIMMEE
FL
Date:
6/14/2026
5
5555555
Great service. Very responsive.
JOHN
Menomonee Falls
WI
Date:
6/14/2026
5
5555555
Communication got us the best deal that we could get
Caleb
Mountain Home
ID
Date:
6/14/2026
5
5555555
Mike helped us work through a very unique and stressful situation as we were applying for our loan. The experience was personalized to our needs and we couldn't be more grateful.
Ryan
Sterling
VA
Date:
6/14/2026
5
5555555
The friendliness of Joan, and the website kept us abreast of the process.
John
Eau Claire
WI
Date:
6/14/2026
5
5555555
Fast response, good communication and reliable
Jake
North Port
FL
Date:
6/14/2026
4
4444444
The team worked diligently to get me to close fast, they were appreciative of my efforts as well!
Ricardo
De Soto
KS
Date:
6/14/2026
5
5555555
Gena is the best!! She had to do double the work for me due to crazy circumstances. She is always quick and on time with a positive attitude!
Payton
Dothan
AL
Date:
6/14/2026
5
5555555
Justin and his team made it possible for me to get my now home. Even with a few speed bumps along the journey he continued to work with me.
Yolanda
Salem
AL
Date:
6/14/2026
5
5555555
Kevin worked very hard to ensure that everything was completed in the necessary order and in a timely manner. There were a lot of steps to accomplish and Kevin made it easy to manage. I always received quick responses regarding any questions or concerns I had. Kevin is top notch and really cares about the quality of the experience.
Jace
Cheyenne
WY
Date:
6/14/2026
5
5555555
Mark is so kind and patient and really put in the work to get me approved. He guided me on what exactly I needed to do to be able to become a home buyer. Along this journey it Felt like we were a team.
Suzanne
Fort Wayne
IN
Date:
6/14/2026
5
5555555
JP was very communicative and kept us in the loop of the status of our application and what we needed throughout the refinance process!
Shelly
Good Hope
GA
Date:
6/14/2026
5
5555555
Well experienced and very helpful. Highly recommend Fairway!
Alex
Pocatello
ID
Date:
6/14/2026
5
5555555
Tim and Kim worked to make sure my refinance went smoothly and terms were worked out in my best interest.
Madalyn
Maryland Heights
MO
Date:
6/14/2026
5
5555555
One of the best and the greatest experience I ever had in my entire life. I enjoyed his expertise, advice, and coaching. His compasion, dedication, and efforts is like family to me. If i need another house loan i will 100 percent return to James Minisolo. He is my number one favorite loan officer and he is excellent as a loan officer if not one of the very best that exist.
Danny
Hyde Park
NY
Date:
6/14/2026
5
5555555
Deninne made the who experice easy and professional. I hope we can use your service in the future. Thank you so much!
Emmanuel
Palmdale
CA
Date:
6/14/2026
5
5555555
JEANEAN IS THE GOAT!! The way she commanded the entire transaction and advocated for me was such a breath of fresh air. She is by far the BEST loan officer I've experienced working with. I will definitely be coming back!
Lyndsae
Baltimore
MD
Date:
6/14/2026
5
5555555
Good communication, made the process very simple, good availability when I needed to ask questions
Michael
Olympia
WA
Date:
6/14/2026
5
5555555
The responsiveness and professionalism displayed by John, Shelly Box, and Jessie Traywick throughout the entire process was the best I have ever experienced in buying a home.
Michael
Deatsville
AL
Date:
6/14/2026
5
5555555
Very clear breakdown of the numbers. Did a good job with helping my elderly parents get their gift funds to me.
Nicole
Fort Collins
CO
Date:
6/14/2026
5
5555555
Christiaans attitude, patience, support, and willingness to follow up even at odd hours. he's very easy to work with.
Josh
Georgetown
TX
Date:
6/14/2026
5
5555555
Every thing
Kevin
Oconomowoc
WI
Date:
6/14/2026
5
5555555
Raquel made the whole process from start to finish feel effortless and without stress making sure we had everything we need lined up for success. Wouldnt have wanted a easier home buying experience and the unwaivering understanding and patience till closing day and after answering any questions I had to make me feel confident during escrow.
Jaime
Blythe
CA
Date:
6/13/2026
5
5555555
I'm a new home owner and Dawn was so patient and walked me through every step. She was caring and thoughtful and made the process very smooth. I'd recommend her to anyone looking to buy a home.
Mackenzie
Glendale
AZ
Date:
6/13/2026
5
5555555
I had zero experience buying a house and Zach and the Fairway app ere helpful every step of the way.
Rhonda
Springdale
AR
Date:
6/13/2026
5
5555555
Everything went so smootly, great communication, fast underwriting, and electronic signing of documents.
Gabriel
Austin
TX
Date:
6/13/2026
4
4444444
Aaron was super responsive and quick to answer all our questions as first time homebuyers, guiding us through the whole process and coordinated well with the rest of our homebuying team.
Anna
Chicago
IL
Date:
6/13/2026
5
5555555
Lori was really on top of everything and helped walk us through everything in a manner which we could understand. It was a great experience.
Elizabeth
Hawthorne
FL
Date:
6/13/2026
5
5555555
It was so easy to work with Ben. He was so patient answering all my questions. As someone who was figuring everything out for the first time basically all on my own, I cannot explain how much the patience and kindness was appreciated
Rachel
Franklin
WI
Date:
6/13/2026
5
5555555
The customer service was incredible. We always felt cared for and listened to. The team was always abailable to help!
Stephen
Hudson
OH
Date:
6/13/2026
5
5555555
The fact that they kept me up today, what was going on? Let me know what all I was gonna get in and provided everything that she said as she was, and I love to have her and do it all over again, providing everything.
Andre
Indianapolis
IN
Date:
6/13/2026
5
5555555
The communication was very clear and timely. Your team was very helpful with any questions that we had and set very good expectations on what would be coming next and when.
Linton
Murfreesboro
TN
Date:
6/13/2026
5
5555555
Neil was great to work with throughout the entire loan process. Buying a home can be stressful, but he made everything feel much easier. He was patient, took the time to answer all of my questions, and always made sure I understood what was happening every step of the way. What I appreciated most was that he never made me feel rushed or uncomfortable asking questions. If there was something I didn’t understand, he would explain it clearly until it made sense. His communication was excellent, and he was always available when I needed guidance. Neil genuinely cared about helping me make informed decisions and feel confident throughout the process. I couldn’t have asked for a better loan officer and would highly recommend him to anyone looking for someone knowledgeable, responsive, and easy to work with.
Abdulwarith
Baltimore
MD
Date:
6/13/2026
5
5555555
Cindy was transparent and easy to work with through the entire process. we will always use Cindy for all transactions in the future and refer all friends and family to use her services.
Tori
Kidder
MO
Date:
6/13/2026
5
5555555
Matthew is a great communicator, efficient, thorough!
Rhonda
South Lebanon
OH
Date:
6/13/2026
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