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*Pre-approval is based on a preliminary review of credit information provided to Fairway Independent Mortgage Corporation, which has not been reviewed by underwriting. If you have submitted verifying documentation, you have done so voluntarily. Final loan approval is subject to a full underwriting review of support documentation including, but not limited to, applicants’ creditworthiness, assets, income information, and a satisfactory appraisal.
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Have peace of mind knowing that your utilities can be transferred for you when your closing date is confirmed. Fairway makes it easy to connect your utilities or get them transferred over to your new home.
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1-2-3 we try to make it easy! From pre-qualification to the full application to the closing at title time. Making the closing process fast, secure, and in step with our award winning customer service we provide each borrower.
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Through our nonprofit organizations, Fairway Cares and American Warrior Initiative (AWI), we are able to bring comfort, hope and support to  people within the Fairway community and beyond. Each year both non-profit organizations are able to grow and impact more lives through the generous contributions of Fairway employees.

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Fairway Cares is the charitable arm of Fairway Home Mortgage. For over 20 years, Fairway's nationwide network of employees has demonstrated a deep care for the communities and people they serve.

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L.O. Confidential: Season 5

The mortgage industry's only behind-the-scenes docuseries about mortgage Loan Officers. Season 5 of LO Confidential follows three teams from Fairway Home Mortgage as they battle their way through one of the toughest downturns in history.

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Real Homebuyer experiences from recently closed loans
5
5555555
Steve is very informative, explained the entire process from the beginning. I trust him. Hes always looking out for my best interest
George
Tucson
AZ
Date:
3/17/2026
5
5555555
The multiple scenarios I was walked thru with apples to apples comparisons were great help. This made things so much easier when comparing different options and choosing what would be best for us
Amy
San Diego
CA
Date:
3/17/2026
5
5555555
Every phone call and text was answered. The whole process was very smooth. Every detail was explained clear and honest with no hidden costs. We are extremely satisfied with the process and whole outcome. Communication went above and beyond what we expected! Hands down the best loan officer!
Kristin
Texarkana
AR
Date:
3/17/2026
5
5555555
You guys helped me to navigate on getting my first home.
Kenneth
Pace
FL
Date:
3/17/2026
5
5555555
Colin and his team are dependable, communicate clearly, and understand that the process can be stressful. They help alleviate some of that stress through prompt responses, comprehensive information, and guidance throughout the entire process. After a less satisfactory experience with another company, we were pleased to connect with Colin and were very satisfied with both the service and the results. Colin and his team are accessible and a pleasure to work with.
Andrew
Wake Forest
NC
Date:
3/17/2026
5
5555555
Working with Santiago was a great experienc. He took the time to explain everything and was always happy to help with anything. Santiago and Andrea were always a phone call away to help with any questions or information we needed. It was great working with Santiago and he's team
Liz
Thatcher
AZ
Date:
3/17/2026
5
5555555
Communication, knowledge, and friendly character. Couldn't ask for a better experience from Lisa!
Victoria Elizabeth
Pendleton
SC
Date:
3/17/2026
5
5555555
Crustal provided great communication from the start. She informed me of the loan process, constant status updates. She replied in a timely, professional and knowledgeable manner to all my questions. It made the loan process enjoyable from start to finish.
Lannette
Boerne
TX
Date:
3/17/2026
5
5555555
Thank you for your guidance every step of the way as a first time home buyer. Anthony Roland
Anthony G
Warrior
AL
Date:
3/17/2026
5
5555555
Ben worked quickly with us and rescued us from a different lender who wasn't willing to play nice. I am so thankful for Ben's help
Ted
Brooklyn Park
MN
Date:
3/17/2026
5
5555555
Responsiveness, organization, friendliness
Hilary
Round Rock
TX
Date:
3/17/2026
5
5555555
Jeremy was always on top of whatever the next step was. He was always available when we needed him and he was very compassionate about getting us into our home with the best rates possible. 10/10 recommend working with Jeremy!
Alana
Claremont
NH
Date:
3/17/2026
5
5555555
Mackenzie was easy to work with. She provided great instructions and was available any time we had questions or concerns throughout the closing process.
Kate Theresa
Ellerslie
GA
Date:
3/17/2026
5
5555555
First of all, to say Chad was Great, is a huge understatement. Chad went above and beyond any reasonable expectations to help us achieve our dream of finally owning a home that will fit both of our needs and provide a place of peace and security. Chad personally made time to met us at his office in Hot Springs. Immediatly, we were aware that his personality was calm and sincere. He patiently listened to our concerns and excitment, and assured us with professional advice. Our loan was complicated and Chad never faultered staying optimistic until it was final.
Heather Lucinda
Mena
AR
Date:
3/17/2026
5
5555555
Everyone at Fairway Home Mortgage was helpful, ensur any and all questions I had were answered and support was given when needed. A needed and appreciated component when taking on a new responsibility where home ownership and planning for the future was made much less stressful.
Xavier Christian
Cheyenne
WY
Date:
3/17/2026
5
5555555
I mostly worked with Tori Llamas. She is fantastic. Tori is incredibly knowlegeable and patient. She made this process as a first time homebuyer seemless and efficient. I truly felt supported.
Danielle Yvonne
Tucson
AZ
Date:
3/17/2026
5
5555555
they have good communication on everything
Chouna
Miramar
FL
Date:
3/17/2026
5
5555555
Ease of completing re-fi
Jeffrey A
De Soto
KS
Date:
3/17/2026
5
5555555
The team made everything so easy to understand and the constant communication was a huge plus!
Alexis Annette
Johnsburg
IL
Date:
3/17/2026
5
5555555
Steve is a personable, yet professional individual! I felt taken care of, had ALL my questions answered (and believe me, I had ALOT of them), and enjoyed my conversations with Steve. He was an excellent coordinator, and gosh, I can't wait to work with him again for the next refi!
Joseph Robert
Lemon Grove
CA
Date:
3/17/2026
5
5555555
Justin was able to get the paperwork together quickly so I could get me house.
Gina M
Surprise
AZ
Date:
3/17/2026
4
4444444
No hassle process.
Clint Frederick
Union
WA
Date:
3/17/2026
5
5555555
Regan was always available and communicative through out the process. If there was a hiccup he would assist us in getting through any road blocks. Great service and
Myca Jhun
Honolulu
HI
Date:
3/17/2026
5
5555555
As a first time homebuyer, I was very timid getting started with the process, but Matt and Jessica were very patient and took the time to explain everything and made the process very smooth and easy! (Also Sorry this is putting extra spaces in for some reason)
Ryan Patrick
The Woodlands
TX
Date:
3/17/2026
5
5555555
You were always available and open for any questions or doubts I could have
Samuel Octavio
Tucson
AZ
Date:
3/17/2026
5
5555555
Quick response time, great at keeping us informed with what was happening in the process, very supportive and patient with us as first time home buyers.
Kendra Nicole
Issaquah
WA
Date:
3/17/2026
5
5555555
Jennifer and her team are great to work with .
Joseph
Monaca
PA
Date:
3/17/2026
5
5555555
Sharla and her dream team made every step of our mortgage/lending process simple, understandable, and just as easy as can be. They were very on the ball and ready to step in and answer questions or help out where they could. They answered questions quickly, even on weekends, which made it a no brainer to choose them as our lender. I would choose to use Sharla and her team again in a heartbeat after the fantastic service we received from them throughout this home buying process.
Jonathan
Salt Lake City
UT
Date:
3/17/2026
5
5555555
Regan was always available and willing to answer our questions. He went out of his way to assist us with solving problems as they came up and provided great service.
Heather Fusako
Honolulu
HI
Date:
3/17/2026
5
5555555
She was very helpful with answering any questions I had around a first time buyer. She walked me through each step and set the expectations up front on what to epect making me super comfortable
Allyson
Palm Harbor
FL
Date:
3/17/2026
5
5555555
Prompt responses to questions, effective communication, accurate projections
Richard
Angola
IN
Date:
3/17/2026
5
5555555
quick with answering any questions and helping when needing info
Joshua
Longview
TX
Date:
3/17/2026
5
5555555
Communication....and you guys make it easy
David
Raleigh
NC
Date:
3/17/2026
5
5555555
Communication is always excellent with Craig and his team!
Daniel
Brookfield
WI
Date:
3/17/2026
5
5555555
it was just an easy process overall. They were also willing to work with us eventhour work schedules made us flaky on the paperwork at times.
Drake
Loveland
CO
Date:
3/17/2026
5
5555555
Josh was fantastic to work with throughout the loan process. He was knowledgeable, responsive, and genuinely friendly, which made everything feel much less stressful. He took the time to answer all of my questions clearly and thoroughly, and I always felt informed every step of the way. On top of that, he truly went above and beyond to make sure everything stayed on track. I highly recommend Josh to anyone looking for a smooth and positive lending experience.
Joshua
Woodstock
GA
Date:
3/17/2026
5
5555555
Mike, Gus, and the Swaleh team were absolutely fantastic to work with on my recent home loan. I was moving from Washington State to the Sacramento area and had to do everything virtually, and it couldn’t have gone smoother. They were professional, highly communicative, and had a great working relationship with my agent - that coordination made a huge difference in keeping things on track. Even from hundreds of miles away, I always felt informed and confident throughout the entire process. If you’re looking for a mortgage team you can trust, especially for a long-distance or virtual purchase, look no further. Highly recommend!
Emily
Roseville
CA
Date:
3/17/2026
5
5555555
The response from Bruce
Michael C
Avoca
IA
Date:
3/17/2026
5
5555555
As first time homebuyers, my wife and I had several questions and a lot to learn about buying a home. Pam answered all of our questions and really took the time to make sure we understood everything. I wasn't expecting the relationship we developed with our lender to feel personal, but Pam exceeded our expectations in the care and time she put into explaining our options.
Taylor Rae
Birmingham
AL
Date:
3/17/2026
5
5555555
Chuck is very professional and on top of his game. He guided and kept me in the know for the duration of the process. It was a pleasure doing business with Chuck and Fairway and I will certainly recommend to those in need of your services.
Robert Craig
Gardner
KS
Date:
3/17/2026
5
5555555
The entire experience was effortless, swift, and the team was completely transparent throughout the process. The most significant aspect was that they offered the most competitive pricing right from the start, eliminating the need for back-and-forth negotiations.
Samer
Cumming
GA
Date:
3/17/2026
5
5555555
Kurt and Paul have both been super helpful. I've asked for a quick close and they have done everything they can to make it happen under tight circumstances. I'd HIGHLY recommend anyone work with them!
Jeff
Date:
3/17/2026
5
5555555
Great communication and very quick closing process. You kept us informed every step of the way and made it easy to understand the process. We appreciate you!
Abigail
Eagle
WI
Date:
3/17/2026
5
5555555
Mike is always easy and painless to work with he is very transparent and we love it and will always use him.
ERIC
Waterloo
IL
Date:
3/17/2026
5
5555555
Shawn Swanson made everything so easy and stress free
Michael David
Hickory
NC
Date:
3/17/2026
5
5555555
Brian was amazing. This was my first time buying a home and he made the process very smooth and easy. He was always on top of everything, documents, phone calls and keeping me up to date with the process. I would 10/10 recommend Brian as a lender.
Skylar
Colorado Springs
CO
Date:
3/17/2026
5
5555555
Everyone was very professional
Etta Charlene
Surprise
AZ
Date:
3/17/2026
5
5555555
very knowledgeable team that displayed professionalism and exceptional responsiveness!
Doug M
Portland
OR
Date:
3/17/2026
4
4444444
Mike is very friendly and knowledgable! Made our refinancing happen in a way where we knew he made sure it was as beneficial to us as possible.
Katherine
Milwaukee
WI
Date:
3/17/2026
5
5555555
John and Talon were very attentive as well as helpful
James
Lees Summit
MO
Date:
3/17/2026
5
5555555
That Debbie really went above and beyond her call of duty for us and I am forever her number 1 fan. Thank you to everyone on debs team we will not let you down Fairway mortgage is the best lender in the united states of America. They make it happen and that is a fact I am so blessed to have them on our side and my new friend for life thank you again Debbie your friends Teresa and Keith and Christina happy new home owners
Teresa Lynn
Glendale
AZ
Date:
3/17/2026
5
5555555
Troy and his team (Kevin!) were extremely responsive and patient with first-time home buyers. We appreciated their clarity on the process, their availability when we needed guidance, and their thoroughness throughout.
Dawson Charles
Issaquah
WA
Date:
3/17/2026
5
5555555
Ian was very transparent with the programs I came in asking about and why they wouldn't work for me.
Jenell Renee
Angels Camp
CA
Date:
3/17/2026
5
5555555
Kim and her team at Fairway were absolutely amazing. 12/10 ratings from us. They were always helpful and available to guide and answer our questions, and we always felt like they had our backs throughout the home buying process. Everyone was always super friendly as well. Amazing experience! Nice to work with a great team during such a stressful process.
Abigail
Decatur
GA
Date:
3/17/2026
5
5555555
In my case, it was endurance.
William Leroy
Chandler
AZ
Date:
3/17/2026
5
5555555
Great communication
Shawnee
Sarver
PA
Date:
3/17/2026
5
5555555
He was easy to communicate. He did a great job of breaking things down to make us understand the process.
Keri
Osceola
IN
Date:
3/17/2026
5
5555555
the whole process was fast and was grewr great
Karen
El Mirage
AZ
Date:
3/17/2026
4
4444444
Sam did a great job of answering all my questions and providing accurate expectations. He was timely with responses and gave me solid piece of mind on decision making.
Hunter
Eden Prairie
MN
Date:
3/17/2026
5
5555555
We thought this would be an extremely hard and stressful process.But randy made this so easy.It was the best experience we've had. Highly recommend
Krystle Loreen
Cameron
MO
Date:
3/17/2026
5
5555555
Mark was easy to work with and the process was streamlined
John
Manassas
VA
Date:
3/17/2026
5
5555555
Everyone on the Fairway team was warm, welcoming and exceptional to work with from start to finish! Traci, Vincent, and Jean returned our calls in a timely manner, answered our questions, and clearly explained processes so we knew what to expect going forward.
Robin
Meridian
ID
Date:
3/17/2026
5
5555555
Michael Galante helped us every step of the way. He is knowledgeable, understanding, and treated us like we were family
Bonnie C
Tavares
FL
Date:
3/17/2026
5
5555555
Tim was the very best! Professional, worked diligently to get our loan closed on time. He communicated well and made the whole process run smoothly. We had such a great experience and can't thank Tim enough!
Sarah
Overland Park
KS
Date:
3/17/2026
5
5555555
Great communication. Friendly and informative
Caryn
Hammond
IN
Date:
3/17/2026
5
5555555
Friendly, prompt and thorough. Excellent communication.
Richard Scott Andrew
Redding
CA
Date:
3/17/2026
4
4444444
Process happened quite quickly.
Timothy
Wendell
NC
Date:
3/17/2026
5
5555555
Mr. Royce made this a smooth and easy move. Any questions we had he was willing to listen and answer in a hastingly manner.
Stephen X
Bessemer
AL
Date:
3/17/2026
5
5555555
Extremely painless! Quick! and knowedgeable! Robin could not have made it easier!
Roy Keith
Paulden
AZ
Date:
3/17/2026
5
5555555
Very informative and responsive. Always ready to help anytime I needed anything. First time buying was much more of a breeze.
Anthony D
Cypress
TX
Date:
3/17/2026
5
5555555
How easy yall made the process . The communication and abil to answer questions was amazing
Cameron
Five Points
TN
Date:
3/17/2026
5
5555555
Oliver is proactive, communicative, and prompt.
Ellen
Bloomington
MN
Date:
3/17/2026
5
5555555
Communication
Charles Michael
Brenham
TX
Date:
3/17/2026
5
5555555
Very much appreciate the quick and transparent process. Much better experience than my previous home loan processes with Wells Fargo.
Benjamin
Hartland
WI
Date:
3/17/2026
5
5555555
We love Ray and have worked with him before!
Jill
Tampa
FL
Date:
3/17/2026
5
5555555
The proess was easy and when I would call I got immediate responce.
Mark
Sun City West
AZ
Date:
3/17/2026
5
5555555
Answered every question we had big or small. Worked with our budget. Was just great all the way through the process.
Christina Marie
Cameron
MO
Date:
3/17/2026
5
5555555
We got a really fast response, great interestelar rate and constant communication. We love the way Jon support us on every step of the process
Gerardo Enrique
Westfield
IN
Date:
3/17/2026
5
5555555
Easy process, great communication, high diligence and integrity
Marcelo
Phoenix
AZ
Date:
3/17/2026
5
5555555
The time Bill took to explain each step was amazing . and the compassion he showed when we started questioning things.
Salona D
Roseburg
OR
Date:
3/17/2026
5
5555555
The communication was excellent. Toni always took time to explain everything and gave me options. The entire process went smooth working with Toni and her team.
Elizabeth Anne
Middletown
DE
Date:
3/17/2026
5
5555555
Very punctual and urgent and provided all information!!
Jordan Smoot
Highland
UT
Date:
3/17/2026
5
5555555
Matt made the entire process incredibly smooth. He was extremely knowledgeable and helpful at every step. We encountered some friction from the selling side, but Matt stepped in to mediate and kept the process moving. It was a great experience because of him.
Rohit
Peachtree Cty
GA
Date:
3/17/2026
5
5555555
Cheryl made the process smooth and stress free! It was a pleasure working together!
Erica
Copperas Cove
TX
Date:
3/17/2026
5
5555555
Marisha was outstanding from start to finish of our loan process, providing clear communication and guidance every step of the way. Her and Brad’s professionalism and efficiency made the entire process smooth and stress free. Awesome team!
Quinyahna
Date:
3/17/2026
5
5555555
Taylor has always been the king of communication. Whether it's answering random questions or dumbing things down to make them more understandable, he's the best to work with for someone who doesn't speak lending language. Haven't and won't work with anyone else unless it's by his recommendation. He takes the best care of his people.
Megan
Edmond
OK
Date:
3/17/2026
5
5555555
Ryan and his team of Ben and Deb were excellent! We needed to get an offer in quickly and they responded! Every step of the process was smooth and well explained. Thank you to Ryan and the team.
Elizabeth Joy
North Hampton
NH
Date:
3/17/2026
5
5555555
Randy was readily available to answer questions no matter how dumb they seemed .
Deborah Cile
Whitney
TX
Date:
3/17/2026
5
5555555
Crystal Friemel made the process easy and stress-free!
Kaitlyn M
Cypress
TX
Date:
3/17/2026
5
5555555
Easy, professiona, quick
Howard
Vancouver
WA
Date:
3/17/2026
5
5555555
You made it very easy to understand everything and helped get everything done quickly
Jacob
Franklin
IN
Date:
3/17/2026
5
5555555
Mike and his team went above and beyond to provide any assistance and answer amy questions we had diring the process. Great job!!
Daniel Enrique
Herriman
UT
Date:
3/17/2026
5
5555555
Mike was always quick to respond and answer any questions we had. He made the whole process of buying our first home smooth and stressfree.
Austin
Colonial Bch
VA
Date:
3/17/2026
5
5555555
Team works fast and are very clear with requirements and process.
Anthony Vincent
Menomonee Falls
WI
Date:
3/17/2026
5
5555555
Everything was done on time. Very creativ.
Judge E
Accokeek
MD
Date:
3/17/2026
5
5555555
abito talk to someone even after hours or on the weekend
Gary
Meridian
ID
Date:
3/17/2026
5
5555555
The communication from Tarah and her team was amazing. The overall process was very easy and quick. The website was easy to navagate as well.
Emily
Olathe
KS
Date:
3/17/2026
5
5555555
Every thing is good.
Devi Maya
Canal Whchstr
OH
Date:
3/17/2026
5
5555555
How we were able to be walked through every step so easily. It was our first home, so having someone always there to help out and answer any questions we had made the process so much easier!
Jacob
College Sta
TX
Date:
3/17/2026
5
5555555
Rate is good. Managed to close in very short time window. Great support
Valerii
Dallas
TX
Date:
3/17/2026
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Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
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