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*Pre-approval is based on a preliminary review of credit information provided to Fairway Independent Mortgage Corporation, which has not been reviewed by underwriting. If you have submitted verifying documentation, you have done so voluntarily. Final loan approval is subject to a full underwriting review of support documentation including, but not limited to, applicants’ creditworthiness, assets, income information, and a satisfactory appraisal.
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Through our nonprofit organizations, Fairway Cares and American Warrior Initiative (AWI), we are able to bring comfort, hope and support to  people within the Fairway community and beyond. Each year both non-profit organizations are able to grow and impact more lives through the generous contributions of Fairway employees.

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Fairway Cares is the charitable arm of Fairway Home Mortgage. For over 20 years, Fairway's nationwide network of employees has demonstrated a deep care for the communities and people they serve.

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L.O. Confidential: Season 5

The mortgage industry's only behind-the-scenes docuseries about mortgage Loan Officers. Season 5 of LO Confidential follows three teams from Fairway Home Mortgage as they battle their way through one of the toughest downturns in history.

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Real Homebuyer experiences from recently closed loans
5
5555555
We had an outstanding experience working with Steven Klein and his team. From the very beginning, he was incredibly attentive and patient, taking the time to answer every question and clarify every detail of the process. The level of communication was top-notch; both Steven Klein and his team were highly efficient and ensured everything was clear at every step. They made what can often be a stressful process feel seamless. I highly recommend their services to anyone looking for a dedicated and professional mortgage partner.
Diogo
Huntington Station
NY
Date:
3/6/2026
5
5555555
Jill gave exceptional service in every way. I would gladly recommend to everyone.
Christine
Bismarck
ND
Date:
3/6/2026
5
5555555
Brittney was the best
Rodiques
Riverdale
GA
Date:
3/6/2026
5
5555555
Everyone on the team, without exception, has been extremely responsive, helpful, and patient with my questions throughout the process of securing our loan.
Eric Michael
Kaysville
UT
Date:
3/6/2026
5
5555555
Lori was so easy to work with and made the process, which was quick, a breeze
Laura
Waterford
WI
Date:
3/6/2026
5
5555555
Answered all my queries timely and made the entire process smooth
Vipulkumar
Keller
TX
Date:
3/6/2026
5
5555555
Friendly/ fast / knowledgeable and caring
Danny P
Hibbing
MN
Date:
3/6/2026
5
5555555
Exteremely helpful throughout the entire process. Being a first time homebuyer, most of this process was completely foreign to me. Sarah walked me through every step and made sure I understood what was going on at all times. Her and her team were also exteremely responsive. If I ever had any questions, they would get back to me right away. This kept the ball rolling on the application and helped ensure no hiccups along the way. Overall it was a tremendous experience and I am extremely greatful to Sarah and her team for the hard work put in on my behalf.
Kory
Oconomowoc
WI
Date:
3/6/2026
5
5555555
Team was very attentive and responsive throughout the whole process
Christina
Dickinson
TX
Date:
3/6/2026
5
5555555
The ability to get him on the phone anytime. And he was great at releaving the stress when it was getting to me. He kept me informed andknowing what to exspect next. He even went to closing with me and to see my new home!
Cathy Marie
Nevada
MO
Date:
3/6/2026
5
5555555
Jenn answered all of my questions in a timely manner and made sure we closed on time.
Jenika
Lk Havasu Cty
AZ
Date:
3/6/2026
5
5555555
Chris is top notch! This is my 3rd or 4th time working with Chris and it is always a great experience. You can tell Chris really cares about his clients. This is what keeps me coming back.
Jose A
Menomonee Fls
WI
Date:
3/6/2026
5
5555555
David was very helpful and responsive to our questions and concerns.
John A
Orondo
WA
Date:
3/6/2026
5
5555555
N/ananana n/a
Catherine Elisabeth
Millen
GA
Date:
3/6/2026
5
5555555
Bryan is very knowledgeable and very communicativ, always working on giving me the best deal.
David
Clermont
FL
Date:
3/6/2026
5
5555555
Customer service
Jeromy L
Columbia
SC
Date:
3/6/2026
5
5555555
Gina and team is always clear and efficient in their communication. Everyone is professional and kind, and makes the process easy from start to finish.
Addy
Shawnee
KS
Date:
3/6/2026
5
5555555
Garett had been outstanding throughout the home buying process! Great communication and quick answers to any questions I've had. He is proactive and easy to work with. I really feel like he cares about his clients!
Kyleigh Kathleen
Boston
MA
Date:
3/6/2026
5
5555555
Very friendly people to deal with,helpful since I am technically challenged.
Dennis
Anderson
IN
Date:
3/6/2026
5
5555555
I have worked with Amanda multiple times personally , as well as referred several clients over the years , and the service she provides has always been exceptional.
Ronald J
Casstown
OH
Date:
3/6/2026
5
5555555
Jason went above and beyond to help me. I appreciate his candid and detailed communication, as well as his knowledge of the entire home-buying process. He is the reason I chose Fairway.
Tian
Fort Collins
CO
Date:
3/6/2026
5
5555555
Jake went above and beyond in helping my clients, a truly exceptional experience!!
Corey
Nolanville
TX
Date:
3/6/2026
5
5555555
You were personable and made us feel comfortable with the whole process . You were open and honest about everything and we felt like you gave us same advice you would a family member. You werre genuine.
Lauryn P
Medway
MA
Date:
3/6/2026
5
5555555
Everyone was incredibly helpful and knowledgeable. They made the whole process easy.
Shawna Christine
Union
ME
Date:
3/6/2026
4
4444444
Timely responses to questions. Kristi was flexible with her time and was willing to meet with us in the evenings. She could answer all our questions and was very patient.
Amanda
Dickinson
TX
Date:
3/6/2026
5
5555555
The comunicación was great, we had questions and they answer each of the super fast.
Daniel
Joliet
IL
Date:
3/6/2026
5
5555555
Sarah was on top of everything and made sure to keep us in the loop with the closing on both our houses
Leah A
Farmington
MN
Date:
3/6/2026
5
5555555
Danny and his team are the very best. This was the best experience thank have ever had!
Jared Michael
Keller
TX
Date:
3/6/2026
5
5555555
Haley was very transparent and helpful . She answered quickly and answered any questions we had throughout the whole process.
Noah
Las Vegas
NV
Date:
3/6/2026
5
5555555
I appreciated the patience and guidance throughout the process.
Jonathan
Owens Cross Roads
AL
Date:
3/6/2026
5
5555555
Ben has been absolutely terrific helping us with our finances. He's very knowledgeable and always responds in a timely manner. Because of his expertise, we were able to close on our dream home!
Nicole L
Burlington
WI
Date:
3/6/2026
5
5555555
Great Communication and support throughout the process.
Jamshed
Dumfries
VA
Date:
3/6/2026
5
5555555
Jonathan was very Very patient with me & answered all my questions without delay!! Best
Heather
Robinson
TX
Date:
3/6/2026
5
5555555
Easy process for buying a house made sure we were well informed about everything, and made sure we got everything we were looking for.
Arturo
Surprise
AZ
Date:
3/6/2026
5
5555555
Thank you for making this process easy for us!!!
Tyler
Grand Junction
CO
Date:
3/6/2026
5
5555555
This is the second time I have worked with James, and both times it was a smooth and easy experience. He always answers my questions and gives me straight up answers. I will definitely use him again if I need it.
Kevin
Phoenix
AZ
Date:
3/6/2026
5
5555555
very friendly and supportive
Travis E
Wasilla
AK
Date:
3/6/2026
4
4444444
Closed early. Rd loan went quickly due to services provide/underwriting before sending
David V
Evansville
WY
Date:
3/6/2026
5
5555555
Communication and working with holly was easy
Michelle Arlene
Mesa
AZ
Date:
3/6/2026
5
5555555
Tim Lambert was absolutely amazing to work with! He provided updates the entire transaction and was always on top of tasks needing to be done! I look forward to working with him again!
Megan
Alvord
TX
Date:
3/6/2026
5
5555555
Phil was a complete professional and explained how everything worked and I am grateful for his help
Paul A
Independence
MO
Date:
3/6/2026
5
5555555
Everyone was pleasant and answered my questions within a fast time frame. Mike worked miracles with making the loan process happen for me. I app the whole team because bi did think this could be possible.
Charnese
Las Vegas
NV
Date:
3/6/2026
5
5555555
Dave's the best!! :)
Kristopher L
Sioux Falls
SD
Date:
3/6/2026
5
5555555
Quick response, timely completion or tasks, and consistent communication on next steps
Nathan Cain
Leoma
TN
Date:
3/6/2026
5
5555555
Jamie and his team's ability to hone in and fit the needs and wants of our finances to match the Home that we desired. And accomplished it! In a Customer Friendly and Timely manner while working around the clock to provide us with any and all Queries and/or adjustments needed to succed in the Financing for our new home. Thanks Jamie, your a Rockstar!
Wyatt
Whitney
TX
Date:
3/6/2026
5
5555555
Marshall and team are awesome! Helped guide us and gave us reminders to get to purchase and closing on our new home in a timely and smooth process.
Susan L
Riverview
FL
Date:
3/6/2026
5
5555555
Jon and Vicky were extremely helpful, quick to respond and made the whole process easy and stress free
Danielle
Hillsboro
OR
Date:
3/6/2026
5
5555555
My Family and I have worked with Josh McGinn and Fairway previously. 🤗 Josh helped me every step along the way and has made it easy to buy and sell properties. I will always work with Fairway Mortgage & Josh McGinn.
Eleanor Roberts
Canton
GA
Date:
3/6/2026
5
5555555
Communication was spot on..friendly easy to talk to. Answered questions quickly and is very knowledgeable in the industry
Sharon J
Orondo
WA
Date:
3/6/2026
5
5555555
They helped explain everything and made sure we could afford our payments on our mortgag.
Kelsey
Cheyenne
WY
Date:
3/6/2026
5
5555555
Troy took the time to fully understand out situation and needs for a new home. Working with Troy felt like working with an old friend, I would absolutely recommend Troy and his team to my friends and family.
Quinn T
Lake Forest Park
WA
Date:
3/6/2026
5
5555555
Danielle was on our team the entire process. She was our biggest advocate, cheerleader, and answered all of our hundreds of questions cleary and quickly. As first time homebuyers, you go into this process pretty insecure, especially if you are the most financially competitive, but Danielle never made us feel less than. She really made us feel like we were her only clients and made us feel like we were her main priority. She took away any insecurties we had in this process, and our now in our dream home. We truly could not have done this without her. We are Danielle clients for life!
Molly
Lake Stevens
WA
Date:
3/6/2026
5
5555555
whole team was very professional easy to work with I would highly recommend
Phillip Wayne
Summertown
TN
Date:
3/6/2026
5
5555555
John is amazing and really gets to know and take care of his customer
Sandra
Tolar
TX
Date:
3/6/2026
5
5555555
Fantastic team thru and thru!
Christopher
Pendleton
IN
Date:
3/6/2026
5
5555555
Everyone was very helpful and make the process so much easier than I expected it to be. thank you all so much!
Matthew Dietrich
Los Angeles
CA
Date:
3/6/2026
5
5555555
Quick responses professionlism Patients team work trust
St Clair Decourcey
Wesley Chapel
FL
Date:
3/6/2026
5
5555555
Responsiveness and being transparent
Mahmut
Hoover
AL
Date:
3/6/2026
5
5555555
With all of her experience and the amazing job she does, I would refer to anyone that asks.
Rahel B
Happy Valley
OR
Date:
3/6/2026
5
5555555
kept us in the loop and always repled replied to our calls and emails promptly
MARIE
Westerlo
NY
Date:
3/6/2026
5
5555555
Very attentive, honest and quick to help
Bernetta C
Port Townsend
WA
Date:
3/6/2026
5
5555555
Mindy was amazing and made this experience for me very easy and simple!
Mason
Harrison
OH
Date:
3/6/2026
5
5555555
Timely communication and explaining information about my loan I didn't know.
Dana
Dothan
AL
Date:
3/6/2026
4
4444444
We were able to sign and close on the house. That was a great and positive thing. I do believe that Anne did her best....the process was terrible....it took nearly 4 months. I'm not sure if it was due to it being a USDA loan or other circumstances. Anne did seem to truly care however.
Spencer
Weippe
ID
Date:
3/6/2026
5
5555555
Ryan was very responsive when I had questions, and his instructions to me were clear. The process was smooth, and I had confidence in the outcome, and no stress along the way.
Dan
Lenexa
KS
Date:
3/6/2026
5
5555555
The level of care and attention you and your team put into the job made this process great even when the sellers seemed against it. Thank you for your time and effort this sale couldn't have happened with you.
Tyler S
La Grande
OR
Date:
3/6/2026
5
5555555
While Jenna is a numbers person, I am not. She was able to explain things to me in a way that made sense. She also made herself available to us after hours, which was not her responsibility. We appreciate everything she did for us!
Sheila Lynn
Jacksonville
NC
Date:
3/6/2026
5
5555555
Communication was fast and dependable throughout the process.
Angelina
Madisonville
TN
Date:
3/6/2026
5
5555555
Great response time and attentiveness . kept us on track and activly updated us. very knowlagable
Erin
San Antonio
TX
Date:
3/6/2026
5
5555555
Heather is amazing to work with. Shes helped use with three homes now and we look forward to working with her in the future.
Connie
Friendship
WI
Date:
3/6/2026
5
5555555
Lucy is such an amazing person to work with!! She assisted us with our first house and not our second. She made the process seamless both times! she's very good at her job and is always available to answer All our questions without feeling like we were burdening her! We refer Lucy to everyone looking into purchasing a home!!
Jena
Atwater
OH
Date:
3/6/2026
5
5555555
Very helpfu l and made sure to explain everything well and made sure we understood the process.
Adrian
Cheyenne
WY
Date:
3/6/2026
5
5555555
Ashlee has been an incredible mortgage lender to work with. Her knowledge of the lending process is impressive, and she always takes the time to explain everything clearly so you feel confident in each step. She is extremely smart, detail-oriented, and always seems to know exactly how to navigate any situation that comes up. Ashlee is also very responsive and makes what can be a stressful process feel smooth and manageable. I would highly recommend her to anyone looking for a lender who truly knows her stuff and cares about her clients.
Randi Michelle
South Jordan
UT
Date:
3/6/2026
5
5555555
Communication!
Christopher David
Evergreen
CO
Date:
3/6/2026
5
5555555
Everyone was so helpful and supportive If I had any questions at didn't understand you guys were def there to help appreciate all your help thank you so much if possible can you let me l know how I make my mortgage payment from my bank account thank you for everything
Gilbert A
Phoenix
AZ
Date:
3/6/2026
5
5555555
Everything was able to be completed online making the entire process convenient.
Theodore
Brainerd
MN
Date:
3/6/2026
5
5555555
1. Great communication. 2. Quick responses to questions. 3. Friendly and courteous. 4. Knowledgeable!
Terry
Littleton
CO
Date:
3/6/2026
5
5555555
Tom always got back to me quickly , is inherently kind, and is a great communicator. The process was really easy and he walked me through each step of the way. I was expecting it to be very cumbersome
Jennifer
Phoenix
AZ
Date:
3/6/2026
5
5555555
Teri was very helpful.
Shannon
La Grande
OR
Date:
3/6/2026
5
5555555
Everyone worked smoothly and professionally to get our funding and closing completed quickly!
Kristin
Belton
TX
Date:
3/6/2026
5
5555555
Good communication and easy to work with
Elizabeth M
Vestavia Hls
AL
Date:
3/6/2026
5
5555555
The fact that you allll took care of everything!!!! Explained , any Time I called you all answered ! Best choice I have made
Daniela
Apache Junction
AZ
Date:
3/6/2026
5
5555555
Great and constant vacation through the entire process.
John B
Clemmons
NC
Date:
3/6/2026
5
5555555
Jennifer made the process so easy and direction on every step of the way. I could not have asked for more.
Daniel
State College
PA
Date:
3/6/2026
5
5555555
Byron made it great with his excellent communication kerping me informed at every step and tracking the process
JoAnn
San Jose
CA
Date:
3/6/2026
5
5555555
Supportive. Great communication. Knowledgeable
Vera-Lyn
Theodosia
MO
Date:
3/6/2026
5
5555555
Melanie was responsive to my questions and concerns and she helped us through each step of the process, which can feel daunting for someone unfamiliar with the procedure of homebuying. She explained everything to us and helped us secure funding we were happy with. Thanks!
Holly
Benton
AR
Date:
3/6/2026
5
5555555
Kenny took the time to walk me thru all sorts of scenarios when it came to money down or interest rates, being a first time homeowner this was super helpful! I could text or call him any time and he and his team were incredibly responsive wonderful to work with
Lucille D
Cheyenne
WY
Date:
3/6/2026
5
5555555
Sam was really easy to work with and helped us understand our options. We are first time home buyers so it really helped us get comfortable.
Stephanie
Minneapolis
MN
Date:
3/6/2026
5
5555555
Mary made the refinancing of my mortgage extremely easy! She called me to let me know that a lower rate was available and was able to complete the process quickly and efficiently!
Scott Thomas
Walsenburg
CO
Date:
3/6/2026
5
5555555
good communication!
Alison
Indianapolis
IN
Date:
3/6/2026
5
5555555
Trust in Kelly Rogers.
Cherry Valdez
Houston
TX
Date:
3/6/2026
5
5555555
Everything went smoothly great experience & really appreciated the care package after my surgery!
Staci D
Corinth
TX
Date:
3/6/2026
5
5555555
Drew alway made himself available to answer any questions we had during the process and made it a very painless process from start to finish.
Jordan
Attleboro
MA
Date:
3/6/2026
5
5555555
Carley was on it from day one! So very helpful. Appreciate everything getting done as soon as possible. Taking care of questions very quickly. Thank you 😊
Kaylen Mae
Fort Atkinson
WI
Date:
3/6/2026
5
5555555
Great communication and easy to get in contact with whenever we had questions.
Justin C
Williston
ND
Date:
3/6/2026
5
5555555
Communication
Douglas J
Inverness
FL
Date:
3/6/2026
5
5555555
Jacob did absolutely everything in his power to find the right home loan for us and kept us updated throughout the entire process. He was quick to answer any questions we had (even on weekends) and made the process feel painless!
Kaylee J
Casper
WY
Date:
3/6/2026
5
5555555
it's my first
Brian Andrew
Mount Vernon
OH
Date:
3/6/2026
5
5555555
Donna Stewart and her assistant Lisa Hogan were amazing. Then answered all our questions and made our dream of buying a house possible. They were professional and courteous.
Sarah
Lucedale
MS
Date:
3/6/2026
See More Reviews
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Toll Free: 866-912-4800
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