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Real Homebuyer experiences from recently closed loans
5
Ashland made the process easy
Mary
Maple Grove
MN
Date:
9/14/2026
5
Jon was referred to us by our financial advisor. He and his assistant, Vicky, made the whole process simple, smooth, and efficient! They were friendly, courteous, and professional throughout. Highly recommend!
Lisa
Fallbrook
CA
Date:
9/14/2026
5
Good person
Valentin
Caledonia
IL
Date:
9/14/2026
5
Carley and Evan were an absolute joy to work with! Carley made the process seamless and even enjoyable with her personable, positive demeanor. She prioritized my needs, made herself available to me constantly and assured me she will be right there for me even after the papers were signed. Evan was professional, knowledgeable, efficient and together they were a great team. They worked tirelessly for me to offer me even more than initially expected and I'm beyond appreciative of their help. I'd highly recommend this duo for your financing needs ! P.S. they also gave me this beautiful pen ❤️
Jailene
Racine
WI
Date:
9/14/2026
5
Tim and his team made the whole process easy to understand. They were always willing to help us !
Daria
Paradise
TX
Date:
9/14/2026
5
Beth's prompts and professionalism
Valeria
Enterprise
AL
Date:
9/14/2026
5
we Bought the house! I didn't think we were there yet and was told we werent but Marcy got us pre approved and was So grateful and the rest has been a dream and we can't wait to get in our first home ! thank you Traci and Marcy
Billy
Manchester
OH
Date:
9/14/2026
5
Steve is the best . He truly takes the time for his customers and understands the value of relationships.
Steven
Louisville
Kentucky
Date:
9/14/2026
5
Made the process easy for a first time homebuyer.
John
Kremmling
CO
Date:
9/14/2026
5
Great communication clearly explained the process
Timothy
Wantagh
NY
Date:
9/14/2026
5
Nate was very helpful and helped to understand the process of getting a loan and buying a home as a first time home buyer.
Jacob
Valley City
ND
Date:
9/14/2026
5
was an amazing help throughout the process of applying for two home loans. He answered my questions quickly and was so kind anddurinhee transaction.
Nancy
Springville
AL
Date:
9/14/2026
5
The process was easy and straightforward. Josh was good about explaining everything and was very reassuring. Having the buy before you sell program as a backup plan was super helpful and allowed us to get a house we wouldn't have otherwise because of a sale contigency
Jonathan
Tyngsboro
MA
Date:
9/14/2026
5
I got approved!
Charity
Saint Joseph
MO
Date:
9/14/2026
5
Professiona team !
Irina
Woodridge
IL
Date:
9/14/2026
5
She is so professional with her work. Good customer service, good communication and great person.
Jose
Chicago
IL
Date:
9/14/2026
4
Sara was always responsive to my inquires, and very willing to explain numbers and fees. In addition Sara was very accomodating to finding time for communication even in off hours. The most frustration for me was with the fees upon fees upon fees. It seems as though one is being soaked for every little thing. It was also a big wake up that the house total is what all the fees are based on by the mortgage company, and NOT the amount of the mortgage. Seems like another money grab. I also was negligent in not shopping for at least 3 mortgage providers to educate myself on fees in general. Sticker shock. Thank you.
Susan
Wilmington
DE
Date:
9/14/2026
5
Tommy Cerven and his team at Fairway Mortgage were absolutely great to work with. They made the entire home loan process much easier than I expected and handled so much of the legwork for me. Communication was excellent from start to finish. They kept me updated, were always quick to answer any questions I had, and made sure I understood what was going on throughout the process. Everyone I dealt with was friendly, professional, and easy to work with. I really appreciated how smooth they made everything and would definitely recommend Tommy and his team to anyone looking for a mortgage lender.
Daniel
Dowagiac
MI
Date:
9/14/2026
5
"We had an amazing experience working with this team! Manuel explained all of our financial options completely and gave us a thorough rundown of the deposits and payment information. He was incredibly patient and took the extra time to explain concepts we didn’t fully understand. His hours were flexible, he accommodated our schedules seamlessly, and the entire process was fast and easy. Additionally, his office staff was very friendly and kept us constantly updated on our paperwork as the closing date approached. Leticia was equally fantastic. She worked around our busy schedules to show us every property we wanted to see, and she kept us thoroughly updated on the process immediately after we made our offer. We highly recommend them!"
Elvira
Madera
CA
Date:
9/14/2026
5
Ashland and her Team are excellent they are very responsive, they make sure to answer all your questions and doubts, they kept us informed and up to date every step of the way and processed all our documents i a timely maner. Im extremely glad to have had them on our team and recomend Ashland 100% to anyone looking to purchase a home.
Anayeli
Farmington
MN
Date:
9/14/2026
5
Ryan and his team made the process so easy. The platform was easy to know what tasks needed to be completed. Then, any questions were handled via email and communication was clear and timely.
Jill
Kansas City
MO
Date:
9/14/2026
5
Communication was great, made everything easy to understand. Worked around our work hours for phone calls.
Katherine
Center Barnstead
NH
Date:
9/14/2026
5
Linda was very patient with me as there were ups and downs during my home search. It's been a while since I purchased a home and she walked me step by step through the process. She and my realtor helped me find and secure financing for just the perfect home.
Toni
Augusta
GA
Date:
9/14/2026
5
Luis was a pleasure to work with. He was always available to answer any questions we had. He walked us thru the whole process which made it so smooth. Would highly recommend him to anyone.
Diana
Chicago
IL
Date:
9/14/2026
5
Barb was always willing to answer any questions we had . She would make sure we understood what was going on and made sure we understood the process
Jason
Natrona Heights
PA
Date:
9/14/2026
5
We ran into several bumps along the way and Alison handled everything in a very profesional manner. At times even giving me reassurance that everything would be ok. I was told by another professional Alison was a Miracle Worker and I can attest to the fact she is the closest to an Angel on Earth I have ever had the pleasure of working with. You at Fairway are blessed to have such a wonderful and profesIonal person in your employee, I will highly recommend her!
John
Danville
VA
Date:
9/14/2026
5
Jon and his team were amazing! They made the whole process so easy and were always there to answer my questions. I really appreciated how helpful and supportive they were throughout everything. I highly recommend Jon and his team!
Katy
Ontario
CA
Date:
9/14/2026
4
Dedicated customer commitment when bumps came up
Anthony
Blacklick
OH
Date:
9/14/2026
4
Relatively responsive. The end goal was to buy the condo and that was what occured.
Matthew
Ocean City
MD
Date:
9/14/2026
5
Walter by far is the best contact in this market and one of the easiest kindest people to work with as well. He is a wealth of knowledge and a dedicated leader in the industry. He always makes everyone feel comfortable regardless of the situation. His integrity is over the top. It’s all in the details when working with Walter and his team. And at the end of the day, that’s what matters!
Buffy Bromberg
Date:
9/14/2026
5
Easy to work with Chris and his team, he was able to find additional services to make my home purchase smooth while still fixing the previous house to be sold.
Timothy
Burnsville
MN
Date:
9/14/2026
5
You made it easy and we appreciate working with such a professionally dedicated and very experienced Loan Officer!
Anna
Phoenix
AZ
Date:
9/14/2026
5
Kept everything moving.
Timothy
Safford
AZ
Date:
9/14/2026
5
Always able to help me out with questions and Felt treated as family
Allen
Chisholm
MN
Date:
9/14/2026
5
My experience with Sarah was amazing. She did a great job communicating with us on the status of our loan and documents needed to complete the process. I highly recommend Sarah and your company.
Nancy
Springville
AL
Date:
9/14/2026
5
Paige orchestrated a 2 week close in a hyper competitive market with such ease from what we could tell! She was so communicative at each step of the process and transparent on what was going on. Home buying is a stressful process, but we felt so taken care of by Paige and her team .
Justin
Chicago
IL
Date:
9/14/2026
5
Craig is one of the most "on-top-of-it" people I've ever met. It's surprising how willing he is to take HOURS upon HOURS to work with you when he's off the clock for no overtime; that's how dedicated he is. Craig made sure I understood what I was doing EVERY step of the way and because of his partnership, I have a BEAUTIFUL home, and everything lined up perfectly. Craig knows his stuff. I recommend every single person looking to buy a home in Nashville to use his services.
Brian
Nashville
TN
Date:
9/14/2026
5
Working with you and Jessi was wonderful. Great communication and quick responses to my questions! It was a smooth proces.
Julia
Menomonee Falls
WI
Date:
9/14/2026
5
Brad was responsive, knowledgeable, and explained our options clearly.
Kara
Minneapolis
MN
Date:
9/14/2026
5
Level of communication, realistic planning and advice, and the level of care, urgency, and planning .
Koy
Conroe
TX
Date:
9/14/2026
5
Renee, she's the best made it so easy and hassle free
Max
Kansas City
MO
Date:
9/14/2026
5
Alex was great to work with and made the process seamless. Her communication was timely and thorough. Her baseline knowledge was intelligent and accurate.
Charlotte
Kansas City
MO
Date:
9/14/2026
5
Great back and forth communication throughout the entire process and a lot of help completing steps and paperwork. I truly could not have done this without the help of this team.
Luis
Chicago
IL
Date:
9/14/2026
4
great communication and help. questions always answered with direct replies
Malaki
Cheyenne
WY
Date:
9/14/2026
5
Great communication and fast responses. Answered all of our many questions as first time home buyers and made us feel comfortable during the entire process.
Haley
Buckhead
GA
Date:
9/14/2026
5
Warm thorough timely personalized communication
Rosalind
Saint Paul
MN
Date:
9/14/2026
5
excellent service, made buying the house a great experience
Timothy
Oak Island
NC
Date:
9/14/2026
4
great service in a timely neve manner.
James
Cody
WY
Date:
9/14/2026
5
Easy and time efficient
Emily
Salisbury
NC
Date:
9/14/2026
5
She helped me through every step of the way and explained everything in detail!
Sarah
Oviedo
FL
Date:
9/14/2026
5
Alli and team did a great job. Great to work with
Cory
Date:
9/14/2026
5
Your knowledge of the many processes involved and willingness to make the refinance happe in its best form for clients. You have passion for the work and it shows through.
Jean Ann
Salt Lake City
UT
Date:
9/14/2026
4
everyone was willing to help me with any questions that I had through the whole process they also made evrything easy to understand
Ty
Zim
MN
Date:
9/14/2026
5
Alli and her team were phenomenal! With interest rates at some of the highest levels we’ve seen in years, Alli was able to secure us a lower rate—all within just two weeks of closing. We were already working with another lender and were scheduled to close in less than two weeks, but something told me to shop around one more time. Thank goodness we did and found Alli! She was able to save us money on our mortgage and made the entire last-minute transition feel seamless. Alli was thorough, knowledgeable, energetic, and incredibly responsive throughout the entire process. She worked quickly without ever making us feel rushed or overlooked and kept us informed every step of the way. We are so grateful we trusted our gut and made the switch. I would absolutely recommend Alli and her team to anyone looking for a lender who genuinely works hard to get the best possible outcome for their clients!
Stephanie
Date:
9/14/2026
5
Marcy was excellent in my journey to buying my home. Her knowledge was wonderful in helping me understand a lot that I didnt know. Marcy had excellent communication with me at anytime cuz I had so many question and things I didnt understand.
Amy
Brooksville
KY
Date:
9/14/2026
5
Haley was great, very responsive to text and call. We had a few things come up during the loan process and she was able to get everything worked out! Great experience!
Shawn
Las Vegas
NV
Date:
9/14/2026
5
Very helpful! Even if they were out of the office or attending to other clients they never put you off! I always had an answer within 24 hours!
Dustein
Watford City
ND
Date:
9/14/2026
5
Mike was very willing to answer all my questions and address any concerns!
Cole
Madison
WI
Date:
9/14/2026
5
Ben took the time to get to know us and our needs which made the process feel less like a business transaction. He made everything as stress free as possible and that is beyond helpful as a first time home buyer.
Megan
West Allis
WI
Date:
9/14/2026
5
Good communication and very helpful
William
Madison
MS
Date:
9/14/2026
5
I had a great experience working with Jimmy. He was professional, knowledgeable, responsive, and made the entire mortgage process much easier than I expected.
Zackary
Maricopa
AZ
Date:
9/14/2026
5
Randy is very responsive, informative, and helpful! Glad we were able to work with him again.
Mallory
Mandan
ND
Date:
9/14/2026
5
Kaitlyn made everything easy to work through.
Larry
Ballwin
MO
Date:
9/14/2026
5
Every personal and concerned
Kermit
Lakeland
GA
Date:
9/14/2026
5
Bianca was a pleasure to work with. Shes answered all of our questions in a timely manner and made the process such a breeze.
Brittany
Pleasanton
TX
Date:
9/14/2026
5
Todd, Jimmy and the team made this super easy. Great communication through the entire process and we also loved the help with getting items like, utilities, internet and security install appointments set up early.
Bryan
Waxhaw
NC
Date:
9/14/2026
5
Jacob wasn't just about a professional business deal; he was genuinely concerned about your well-being and that of your family.
James
Jefferson
GA
Date:
9/14/2026
5
Cole and his team do a great job communicating needs early on and anticipating needs. They also helped us navigate a change and made sure all our questions were answered.
Elizabeth
Gunnison
CO
Date:
9/14/2026
5
Garrett was very helpful and informative and always happy to answer any questions that arose throughout the process.
Jake
Center Barnstead
NH
Date:
9/14/2026
5
Thanks for all the communication and support
Janet
Athens
GA
Date:
9/14/2026
5
Everything is fast, clear, and informative. The team is very supportive and responsive, and whenever I don’t understand something, they take the time to explain it. Great team and great service!
Liubov
Newtown
CT
Date:
9/14/2026
5
Instant communication, Sarah kept us informed each day about progress, and made the documentation repeats and signing process as painless as possible!
Frederic
Morgan
UT
Date:
9/14/2026
5
Everyone I had contact with through this process was extremely kind and supportive. They explained everything I had questions about.
Diane
Wardsboro
VT
Date:
9/14/2026
5
As a first time homebuyer, the experience at times felt daunting and unclear. Chris virtually held our hand and walked us through the process. Even when we became frustrated with the many "asks" he explained the why in a way that made sense. We would definitely use Chris again. He was such a valuable member of our team tha worked to make our family' desire a reality. He possesses the knowledge, the skills and the patience to work with anyone who desires to and is tenaciou enough to get to the finish end. Thank you Chris.
Yvette
Mastic
NY
Date:
9/14/2026
5
He was very knowledgeable, patient, and responsive throughout the entire process. He took the time to explain everything clearly, answered all my questions, and made sure the loan process was quick and stress-free. I truly appreciate his help and highly recommend Jeff to anyone looking for excellent service!
Fatma
Shelton
CT
Date:
9/14/2026
5
very responsive quick to provide information and a very smooth closing
Timothy
Cedar Lake
IN
Date:
9/14/2026
5
The process was so easy with you guys. And everything was always done in such a timely manner.
Cirby
Abilene
TX
Date:
9/14/2026
5
Brad and Joel have everything pretty automated
John
Minneapolis
MN
Date:
9/14/2026
5
I was coached by professionals, who guided us on the path to homeownership! If I didn't understand something or had a question, Dan was right there!
Brent
Sumter
SC
Date:
9/14/2026
5
From day one, she was very kind, diligent, communicative, and highly professional throughout the entire process.
Nesliber
Berryton
KS
Date:
9/14/2026
5
Harriett was always very pleasent and helpful
Kevin
Pine Mountain
GA
Date:
9/14/2026
5
The process was very smooth and very fast. The team at fairway kept me informed throughout the entire time. I can't thank Jake enough for making this dream possible and helping me so much.
Irma
Bloomington
IN
Date:
9/14/2026
5
Steve and his team were very helpfull throughout our entire home buying experience. They provided excelent communication and were always avaliable when we had questions. We would give them the highest recommendation to anyone looking for a morgage lending team.
Nikola
Springfield
VA
Date:
9/14/2026
5
Professional and knowledgeable
Jacob
Columbus
GA
Date:
9/14/2026
5
It was fast and a good experience
Joyce
Laramie
WY
Date:
9/14/2026
5
This is our second time working with Brad and his team and everything was very communicative. We received reminders and follows up promptly. We love working with Brad because he makes the process seamless and we feel confident working with him. Our closing was on time and went very smoothly. We appreciated his expertise at every step of the way.
Hannah
Saint Paul
MN
Date:
9/14/2026
5
It was quick and concise
Barbara
Elburn
IL
Date:
9/14/2026
5
Communication was 10/10, frindliness, and kept me up to date on everything. couldn't have asked for a better Team!
Armanda
Jacksonville
FL
Date:
9/14/2026
5
The years of experience the staff has and how amazingly they worked with me ro build my credit so we could finally purchase a home.
Jose
Chicago
IL
Date:
9/14/2026
5
I can’t say enough good things about Allison at Fairway Mortgage Company! She made the entire process so much easier and was incredibly helpful, knowledgeable, and responsive from start to finish. She took the time to answer all of my questions, kept me informed throughout the process, and genuinely made me feel like I was in good hands. It’s rare to find someone who cares as much about their clients as Allison does. I’m extremely grateful for all of her help and would absolutely recommend her to anyone looking for someone they can trust with their mortgage needs!
Hannah Gibson
Date:
9/14/2026
5
Nichole didn’t just come through for my family and me this time—she has helped my family tremendously over the years. She has always been someone we can truly count on, no matter the day, the week, or even the hour. Knowing that she is always willing to be there when we need her means more to my family and me than words can express. We are incredibly grateful for everything she has done for us.
Sandeep
Auburn
WA
Date:
9/14/2026
5
5.0 Stars!
Dave Miller
Date:
9/14/2026
5
Very timely and communicative
David
New Richmond
WI
Date:
9/14/2026
5
There was not a day that went by that we felt unsatisfied with your service. We received quick responses at all times of the day/night, our questions were answered thoroughly. Being first time homebuyers, we were definitely nervous going into this whole process but you and your team brought so much relief to us. We cannot thank you guys enough!!
Vikki
Spring
TX
Date:
9/14/2026
5
The ability to text and receive fast replies was super helpful while navigating a busy life.
Christopher
Cherry Hill
NJ
Date:
9/14/2026
5
Amazing team that truly made getting a mortgage clear, efficient, and easy. Looking forward to doing continued business with Jerry, Joe, and the rest of the team.
Christopher
Date:
9/14/2026
5
Fairway Mortgage were very helpful thru the whole process of buying our home. Justin kept up communicated of any updates and was very helpful and encouraging.
Luz
Date:
9/14/2026
5
Salma and her team went above and beyond to make sure I was able to get the home that I wanted and worked to get me the best possible loan and rates possible. Cayla was an especially helpful and great team member that helped me through every step of the process. Highly recommend and am thankful to them for helping me through my first home buying experience.
Luis Rodriguez
Date:
9/13/2026
5
superresponsive and didn't make me feel like a dope when I misplaced something or didnt know some I really should have.
Melissa
Los Angeles
CA
Date:
9/13/2026
5
Communication was great & definitely made my homebuying process smoother by making sure I stayed on top of turning all documents in that were needed for closing
Angela
Alexander
AR
Date:
9/13/2026
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