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Serving borrowers is our number one priority
Real Homebuyer experiences from recently closed loans
5
5555555
answered all questions in detailed manner
Austin
Belton
MO
Date:
5/3/2026
5
5555555
Beth made everything very simple and explained every detail perfectly.
Robin
Chancellor
AL
Date:
5/3/2026
5
5555555
Scott Synovic...where do I start? He has been amazing! He made it possible for me to purchase my dream home within an incredibly condensed timeline; from "offer accepted" to "closing" was 20 days, total. Scott was available on extremely short notice, taking my calls, assauging my concerns with clear, concise explanations. He really is the consumate professional, providing knowledgeable information on a range of topics that cropped up during the purchase of this home. Plus, I know that he was working on several other mortgages at the same time as mine, which makes this all the more incredible. I really cannot sing his praises enough, so I will just say this...I would absolutely recommend Scott Synovic to ANYONE who is looking for home financing. He truly is the best I could have ever hoped to find in this field! Thank you, Scott! You are appreciated. RO...a very happy Fairway Home Mortgage customer!
Rae
Date:
5/3/2026
5
5555555
Quick efficient good communication
Yitzhak
Superior
CO
Date:
5/3/2026
5
5555555
Fast, smooth, easy process!!!
James
Eastlake
OH
Date:
5/3/2026
5
5555555
Todo bien
DAYLEN
Peoria
AZ
Date:
5/3/2026
5
5555555
Nathan was wonderful to work with. He works very quickly, is willing to put in the extra work to make his clients happy, and is personable. He made our experience as first time homebuyers seem effortless in the end and will definitely recommend him in the future.
Alec
Nampa
ID
Date:
5/3/2026
5
5555555
Quick responses to all of my questions.
Olivia
Everett
WA
Date:
5/3/2026
5
5555555
Willing to work with us even though we were out of town. Staff responded right away. Very professional.
Timothy
Chancellor
SD
Date:
5/3/2026
5
5555555
It was very quick and streamlined.
Jessica
Cheyenne
WY
Date:
5/3/2026
5
5555555
Thank you Todd
Adeel
Lees Summit
MO
Date:
5/3/2026
5
5555555
Debbie went above and beyond for us in several ways. Her communication is top notch. Our questions were always promptly answered . We had some loop holes with buying a home states away and Debbie worked diligently to make the process feel seem less for us. We won't take future home buying anywhere else !
Amy
Lindale
TX
Date:
5/3/2026
5
5555555
Matt is the best! He made the entire process very easy for me as a first time homebuyer
Sam
Tampa
FL
Date:
5/3/2026
5
5555555
Aaron and the whole team were very timely with communication and went above and beyond to make sure I understood every step of the process. They took care of me like I was family. I have never been treated so well by a loan team!
Elaina
Bannockburn
IL
Date:
5/3/2026
5
5555555
Always available. Explained things throughly.
Renee
Forest Lake
MN
Date:
5/3/2026
5
5555555
Everytjibg went smoothly from start to finish
Misty
Monticello
GA
Date:
5/3/2026
5
5555555
everything a great customer serves I so happy ent thing you need to ask shw always answers and explains to you we have a great customer servic.
Mario
Eagle Pass
TX
Date:
5/3/2026
5
5555555
Thank you
Mike
Howard
OH
Date:
5/3/2026
5
5555555
Transaction was smooth for the refinancing. Very strong communication skills. Answered all questions asked
Eric
Beaver Dam
WI
Date:
5/3/2026
5
5555555
Fairway is the best mortgage company ever Amy did a very good job keeping us informed
Rick
Tulsa
OK
Date:
5/3/2026
5
5555555
Tim and Bridget are the best! I will definitely refer all of my future real estate clients, family and friends to them! They are very informative, easy to talk to and not intimidating at all .
Kellyn
Natick
MA
Date:
5/3/2026
5
5555555
I have always had a fear experienfe with Donna and her team. Life for me is hectic with my just work schedule and they have always found wats ways to work around it. The team always goes above and beyond, is personable, and skilled! I'm so happy that they have been on my side for my refinance. No regrets !
Yolaida
New Bedford
MA
Date:
5/3/2026
5
5555555
From the beginning Zac gave us all the information we needed up from and walked us through the process until the very end.
Darren
Phoenix
AZ
Date:
5/3/2026
5
5555555
Great communication, patience and flexibility. Lori kept us informed at every step of the process, and made the process smooth! I will definitely recommend her in the future!
Deborah
Hollywood
FL
Date:
5/3/2026
5
5555555
Brad was great he was available almost every time I called or texted him. Speaking to Brad you can tell that he's an expert and knows how to do his job at a very high level!
Keishaun
Greensboro
NC
Date:
5/3/2026
5
5555555
I had a lot of questions, Mark and team were available at any time for us to help us understand and feel comfortable. Thank you guys for everything. I didn't think it was possible. Yet, here we are! Moving into our new house, that's something to celebrate!!
Aleasha
Spanaway
WA
Date:
5/3/2026
5
5555555
Mike was very thorough.
Jeremiah
Woods Cross
UT
Date:
5/3/2026
5
5555555
Tyler was there for us every step of the way! Whenever we needed to call him, he was there to answer. He took time explaining everything to us so he would thoroughly understand. He made a process that I find very intimidating very smooth! Wonderful, awesome experience. 1000,000,000 out of 10!
Callie
Kannapolis
NC
Date:
5/3/2026
5
5555555
Really appreciate the flexibility and accommodation dealing with us from overseas
Marco
College Station
TX
Date:
5/3/2026
4
4444444
Rob kept his word through the entire process
David
Granite Falls
WA
Date:
5/3/2026
5
5555555
Richard was easy to work with and helped me understand the process. This was the first time I purchased a home alone, and he made everything go quickly and smoothly. Wonderful person to work with and would highly recommend!
Debra
Bonney Lake
WA
Date:
5/3/2026
5
5555555
Everything was made quick and easy for me
Deacon
Hilliard
OH
Date:
5/3/2026
5
5555555
Christine was incredibly kind and patient and attentive throughout the entire process. She made my experience painless and provided exceptional service.
Heaven
Akron
OH
Date:
5/3/2026
5
5555555
The fact that Chris was and has been FOR YEARS extremely helpful courteous and knowledgeable throughout the home buying/loan process, willing to reach out to sellers and go the "extra mile" to help in making a deal happen. Was always available even after normal business hours, (weekends and nights) which just goes to show how dedicated he is, at times where he should be enjoying his time and family he was helping me with questions and the purchase of my home which is greatly appreciated!
James
Columbia Station
OH
Date:
5/3/2026
5
5555555
Darrin and his team were knowledgeable, thorough and helpful through the entire process.
Amy
Grand Junction
CO
Date:
5/3/2026
5
5555555
Scott and his whole team made the process very simple and easy for me
Skye
Inman
SC
Date:
5/3/2026
5
5555555
Prompt responses. Always there to andwer answer questions. Good guidance.
Madhu
Round Rock
TX
Date:
5/3/2026
5
5555555
Great customer service. Made the process smooth and easy.
Aron
Montrose
CO
Date:
5/3/2026
5
5555555
Kept us well informed, made the process feel quick is easy, which was very much appreciated! Loved working with everyone involved !
Audrey
Muscatine
IA
Date:
5/3/2026
5
5555555
The support and frequent communications from Michael as well as his innovative spirit and desire to move at pace, systematically.
Marlon
Zephyrhills
FL
Date:
5/3/2026
5
5555555
Easy to understand
Salvador
Green Forest
AR
Date:
5/3/2026
5
5555555
Easy to understand
Carolina
Green Forest
AR
Date:
5/3/2026
5
5555555
Lee was professional, prompt, and laid out the process and next steps. We felt very comfortable through the whole process.
Bobbie
Laramie
WY
Date:
5/3/2026
5
5555555
Above and beyond great!
Joseph
Noblesville
IN
Date:
5/3/2026
5
5555555
Kerensa was amazing! She helped us get preapproved on a Sunday!! I've never had that kind of customer service- purely excellence!! She communicated every step of the way. We were never stressed or left to fell uninformed. she helped us to organize and understand what information she needed so kindly with excellent communication. We were so impressed with the way she helped us understand interest rates in a market that was so competitive and fast paced! We highly recommend Kerensa!
Lisa
Grand Rapids
MI
Date:
5/3/2026
5
5555555
Mark is a great loan officer. His way of making you understand the process is priceless. He does is job well.
Teresa
Youngstown
OH
Date:
5/3/2026
5
5555555
Working with Monica’s team has been a great experience. They stayed on top of every detail from start to finish, keeping everything moving smoothly and on schedule. Their professionalism really stands out, but what I appreciated most was how down-to-earth and easy they were to communicate with. They made the entire process feel simple and stress-free. I’d highly recommend them to anyone looking for a reliable and dedicated team.
Jonathon
Edgewood
TX
Date:
5/3/2026
5
5555555
I felt like your team was on our team during this process, and that you were great at explaining things when we had questions. I also felt you were helping us get the most for our money.
Catherine
Farmington
UT
Date:
5/3/2026
5
5555555
Provide ddetailed and concise information about how the loan was progressing
Sanford
Laurel
MD
Date:
5/3/2026
5
5555555
The whole team Between Melissa, Laura, Kim, and Kelly were very responsive, a pleasure to talk to, answered any question I had, and were very timely in the process. in The beginning Kim said buying a home isn't supposed to be stressful, and this team made it as easy as possible so we could be excited about buying our first home!
Michael
Jacksonville
FL
Date:
5/3/2026
5
5555555
Excellent,clear, timely communication throughout the process. Cole answered my questions before I even knew I had them. He moved quickly, yet accurately, through my rush need. Cannot recommend highly enough!
Tammi Jo
Minneapolis
MN
Date:
5/3/2026
5
5555555
patient, kind, communicated clearly, and made the entire process fast and stress‑free.
Ruth
Newnan
GA
Date:
5/3/2026
5
5555555
Being able to submit paperwork online
Emily
Henagar
AL
Date:
5/3/2026
5
5555555
Michael and his team are a pleasure to work with
Sean
Tipton
IN
Date:
5/3/2026
5
5555555
As a first time homebuyer, Jason and his entire team made the process as straightforward and easy as possible, considering it's a complicated and nerve-wracking process!
Jennifer
Bradenton
FL
Date:
5/3/2026
5
5555555
David Ransdell was there for me the whole time!
Willis
Tulsa
OK
Date:
5/3/2026
5
5555555
Andy makes the process super smooth and stays in communication throughout the entire process. His team and him are very responsive and answer every question quickly and efficiently!
Courtney
Tucson
AZ
Date:
5/3/2026
5
5555555
Dave was always available for questions and took the stress out of searching for the right type of loan.
Vanessa
Danbury
CT
Date:
5/3/2026
5
5555555
Quick responses. Professionalism. Educating new homebuyers on difficult subjects.
Zachary
Kenosha
WI
Date:
5/3/2026
5
5555555
Kim was very attentive, quick to respond to any questions, and spent time explaining everything thoroughly to me. I enjoyed working with her and plan to do future transactions with her in the future. The whole process went very smoothly and all communications from the office were clear and pleasant. I highly recommend!
Janine
Atlanta
GA
Date:
5/3/2026
5
5555555
You made us feel like family and did everything you could to get us the best rate in the timeframe that we provided which was amazing!
Dennis
Mission
KS
Date:
5/3/2026
4
4444444
Getting back to me when I did understand the inf provided
Daniel
Douglasville
GA
Date:
5/3/2026
5
5555555
Quick. Very intentive
James
Henagar
AL
Date:
5/3/2026
5
5555555
The constant communication and friendly , willingness to go above and beyond to look out for our best interests. He was willing to answer any and all questions regardless of how dumb the question was, and was constantly looking up information when we would come across uncommon issues, in order to find an alternate way to get the job done.
Joseph
Columbia
NJ
Date:
5/2/2026
5
5555555
Ben is an excellent loan officer. From the time that we began our journey of looking to purchase our first home to the home purchase Ben was extremely helpful and professional, providing us with everything that we needed to know when buying a house, walking us through step by step on what needed to be done in regards to our credit to get us the scores that we needed in order to be able to purchase the home, the explaining the full trajectory of the process thereafter, being a liason for any sort of financial questions that we may have had throughout the process. Ben was readily available when we needed him, going above and beyond to make sure that we had our questions answered and felt confident in our home purchase. If anyone is looking to purchase a home I will send them to Ben because he is awesome!!
Keldon
Milwaukee
WI
Date:
5/2/2026
5
5555555
Jennifer is truly amazing! She is there every step of the way. She eases the minds of buyers, works endlessly to make it happen. She's available weekends, evenings - she makes hweself available at sll times for clients. Fairway is lucky to have her!
Lisa
Fishers
IN
Date:
5/2/2026
5
5555555
Amanda always made herself available for all questions necessary throughout the process making it as seamless as could be with continuous communication with updates.
Tyler
Wallkill
NY
Date:
5/2/2026
5
5555555
We were kept well informed of options and status throughout the process of financing the house. Mike was always available for questions we had.
Kenneth
Salt Lake City
UT
Date:
5/2/2026
5
5555555
Communicative, supportive, a great guide through the process. Helped make everything as seamless as possible !
Ashley
Richmond Hill
GA
Date:
5/2/2026
5
5555555
Shane's flexibility, his willingness to help us over a weekend and outside of "normal" business hours, his communication and how simple he made the process.
Kathleen
Colfax
WI
Date:
5/2/2026
5
5555555
............
Jennifer
Brookhaven
GA
Date:
5/2/2026
5
5555555
Chadd was amazing!! He was thorough, responsive, communicative and so patient with all the questions I had during the home buying process. I will recommend him to others and will use him again in the future!
Mewded
Mountville
PA
Date:
5/2/2026
5
5555555
Getting the Home loan approved
Brian
Fruitland
ID
Date:
5/2/2026
5
5555555
Great communication, clear timelines, and a very smooth closing process. The team was professional and responsive throughout the entire experience.
Kacie
Statesville
NC
Date:
5/2/2026
4
4444444
app was quick and easy. Process was smooth
Samuel
Phoenix
AZ
Date:
5/2/2026
5
5555555
Everything
Heriberto
Huntley
IL
Date:
5/2/2026
5
5555555
Dennis was communicative and explained intricate details well throughout the process. I am grateful for his guidance.
Nicholas
Palmyra
NJ
Date:
5/2/2026
5
5555555
Answered all my questions and worked
John
Saint Paul
MN
Date:
5/2/2026
5
5555555
Justin was very thorough and made sure my closing was smooth.
Richard
Raleigh
NC
Date:
5/2/2026
5
5555555
She help us so much i I am so happy and i I will like to keep her in case i I will like to look for a new house
Blanca
Thermal
CA
Date:
5/2/2026
5
5555555
The communication and the details provided made the whole lending process seamless and effortless.
Michael
Amarillo
TX
Date:
5/2/2026
5
5555555
The customer service was outstanding. Being a new homeowner and the first time purchaser I had a lot of questions. And I had hit Tyler up a multiple times at different hours of the day and he had always contacted me or answered and explained. Definitely an experience I greatly appreciate
Howard
Cooleemee
NC
Date:
5/2/2026
5
5555555
the online portal made it easy ro update paperwork online . Great communication
Kimberly
Granbury
TX
Date:
5/2/2026
5
5555555
Great at communicating and always there to help when it was needed! Really made my first home purchase easy and less stressfu!
Cristina
San Antonio
TX
Date:
5/2/2026
5
5555555
Just the ease, the whole process could not have been better.
Brandon
Monroe
NC
Date:
5/2/2026
5
5555555
Everybody was awesome. Very helpful, quick and called me back everytime. Outstanding work!
John
Litchfield Park
AZ
Date:
5/2/2026
5
5555555
Meggan was amazing; knowledgeable, supportive, professional, patient and efficient as she guided us through the process. She is extremely personable and was easily accessible at all times of the day or evening .
Kathy
East Lyme
CT
Date:
5/2/2026
5
5555555
Steve and his team are the best in the business. I've worked with others and will not do it again if I can help it.
Alexander
Lafayette
IN
Date:
5/2/2026
5
5555555
Teresa was absolutely amazing to work with. She always had an answer when I called , even if I called everyday. She stayed on top of everything throughout the entire proces. if I ever have to do this again I will 100% caller her again to handle everything for me.
Corey
Vancleave
MS
Date:
5/2/2026
5
5555555
5.0 Stars!
Jaime Herrera
Date:
5/2/2026
5
5555555
Mark was very helpful, patient, and understanding. He went above and beyond
Jaime
Locust Grove
VA
Date:
5/2/2026
5
5555555
Jazz was great to work with, especially as a first time home buyer. He communicated clearly, was very transparent, and made the whole process feel a lot less overwhelming.
Dylan
Canton
OH
Date:
5/2/2026
5
5555555
Brittney was very knowledgeable and was able to answer all of my questions. kept me updated throughout the process and always available
Olivia
Griffin
GA
Date:
5/2/2026
5
5555555
Hands down the best experience I could ever imagine throughout the entire process. Teresa was always on top of everything and had an answer for me when I would call her daily. She is so sweet and she always had our best interest. If I ever have to do this again I will without a doubt reach out to her again.
Corey
Date:
5/2/2026
5
5555555
Jamie was incredible to work with! The entire experience was as stress free as it could be. We csnt can't recommend Jamie enough!!! He's our go to guy and we will recommend him to anyone and everyone!
Travis
Salado
TX
Date:
5/1/2026
5
5555555
At first, I wasn't very optimistic on being able to purchase a home, but Candice made it possible and walked me through all the options we had. From the very start to closing she was there. She is very responsive, if any status was updated or something needed to keep the loan in motion she would reach out. Even sent weekly updates to show where we were in the process. I highly recommend Candice and Fairway team. They did an amazing job!
Christopher
Gilmer
TX
Date:
5/1/2026
5
5555555
Carlie is the absolute best!!! When I was in one of the scariest moments of my life, Carlie listened to my wants & needs and provided me with options. She was by my side every step of the way. Her professionalism, passion, communication, and dedication was top tier. I am so thankful for her and all her hard work!
Corinne Sommese
Date:
5/1/2026
5
5555555
This was such a simple and stress free process. Doing much of it electronically made it so easy, and really Raygen did everything behind the scenes and kept us updated each step of the way, then we showed up to close. It was a GREAT experience.
Mindy
Higginsville
MO
Date:
5/1/2026
5
5555555
Leslie was very patient and took great care making sure we knew what to do as first time homebuyers.
Kandice
Bonner Springs
KS
Date:
5/1/2026
5
5555555
Communication and understanding!
Ephram
Hartselle
AL
Date:
5/1/2026
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Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
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