The communication was very consistent as they provided updated communication with regard to the what to expect and the steps leading up the refinancing as well on the day of the closing. Dennis and his associates were very professional, very informative and just overall very pleasant to work with. Any questions asked, were answered very promptly. Thank you to Dennis and his team for your patience with us and assisting us through this refinancing/closing.

You couldn't be nicer and more helpful in answering my questions. This was my first rodeo, and I had no idea how it worked/what to expect or do, and you were very patient with me. I appreciate it very much! One thing re: feedback/comments: I had been expecting a conversation to explain what my options were, what the best choice would be, what the process entailed/etc. That could be on me in that I was supposed to ask those questions - but when I got the initial doc virtually to sign and asked whether there was going to be a conversation later and should I just sign that to keep the process moving, the response was yes, there would be a conversation later and best to keep things moving. You did offer to chat then, but since there was going to be one later, I thought I'd just wait and quickly sign the doc. And then when we got to the point where you shared the rate with me (I think that's what it was), I asked a question about whether it was a fixed/adjustable, and the response that it was late in the game to be changing/looking at something different. All of which is to say: for first-time folks like myself, I think more of an explanation of what is going to happen and when to ask questions would be really helpful. When I had questions, you were fabulously kind, but I don't know what I don't know/when to ask all the things. So, it would have been great to be more proactive/upfront with that info. At that point I felt like I had missed a step I was supposed to have done re: due dilligence and whatnot, and I had basically placed all my trust in you guys. Which again is on me for not doing enough research to understand the process, and I legitimately do believe I can trust that you had my best interest in mind, but it was a momentary panic of "oh boy, what have I done?" It wasn't until the closing where we walked through all the details which made me feel completely comfortable - that was the conversation I had been expecting with you guys and much earlier. At that point, it was a done deal, so if I had had any concerns, it would've been too late (basically). Sharing just as a head's up into what it looks/feels like from this side of the equation, not as a knock. I truly appreciate your help and guidance and have no residual doubts or anything!

A good rate and good communication, fast closing.

Ashley was responsive and helpful. She answered all of our questions, even on the weekend!

Ashley was very helpful! She answered all of our questions and responded quickly

Tom and the Tevis team were excellent with timely communications, provided good guidance and idea brainstorming, and walked me through the fairly challenging aspects of a first-home purchase. Appreciate the timely closing and a fairly smooth process!

The team at Fairway was in continuous communication with us throughout the entire process. They were always available for any questions. Their friendl, respectful attitudes made this the easiest loan we have ever gotten!

Fantatsic efficient service!! Will definitely be recommending to all of my clients.

You all listened, gave amazing advice, and really kept me calm during this tough process. I can't thank you enough for your help! You all listened, offered incredible advice, and truly kept me at ease throuhout this challenging process. I can't thank you enough for your help!

The communication is amazing!

One of the sweetest people I met during this experience . You answered every question and never seemed irritated. Thank you so much for everything!

First house i bought with some natual anxiety. Jeff and his team really did a good job of explaining everything and making me feel very comfortable with every step.

Very helpful and informative.

As first time home buyers, we were unfamilair with the process. Sergio was very patient and thoroughly explained each step, as we reached each step, so we were not overwhelmed all at once. He was extremely responsive each time we reached out, providing very timely answers to our questions.

Kimberly is the absolute best! She is extremely responsive and very efficient. She communicates well especially taking time to explain the more uncommon aspects that may not be as familiar to the casual home buyer/layperson. She definitely makes you feel special like you are her one and only customer although it is apparent that she has many! Thank you Kimberly for making our experience so quick, easy, and unstressful!

Extremely glad to be able to work with Greg and his team, being able to make this whole process make sense in mine and my girlfriends minds has taken an emmense amount of stress off of our shoulders! As well as being able to continue communication with my difficult and erratic work schedule, truly impressive and extremely helpful!

easy and prompt responses to any questions

Fast and easy

Jamison and his team were very knowledgeable, incredibly responsive and stayed in top of us to ensure we were completign the necessary paperwork in time. Overall an exceptional experience!

Jacob was very knowledgeable about every aspect of the home buying process . Any questions and he is back to you within a respectable time frame . made my life way less stressful through this whole process!

Mark is responsible for our great experience, from the start of the buying process Mark kept in touch all the way. Mark's professionalism is over the edge, he should be recognized for the customer servic we receive.

Fast response and a seemless closing experience!

U made the whole process easier and u were alot of help thanks for everything

Extremely informative communication throughout the entire process, pleasant and upbeat attitude.

The communication was awesome, all the help she gave to make things easier for us. The time and effort she put in was awesome. We will be forever greatfull.

Dana was so helpful and friendly throughout the whole experience. Very responsive and knowledgeable whenever I had any questions.

You were prompt with getting paperwork over to me along with trying to make the process as smooth as possible, especially with the transition of loan officers.

Very timely and efficient. Great communication

Very knowledgeable from start to finish, answered all my questions and concerns

Amount of communication given. Efficiency and timeliness

Good work

Communicatio, fast process, answered every question we asked and helped us understand every part of the home buying process

Communication, availability, honesty, transparency, and they did what they said they would do

Easy to work with, fast and efficient, and a great guy to boot.

Communication was fantastic. Kimberly was great at answering all my questions!

Andy's communication was clear, and he went out of his way to help us out at a moment's notice!

It was a pleasant experience. Shea did a great job keeping us informed about how things were coming along. He was so friendly and caring thru the whole process. We are so thankful to him and for him.

Jason and his team were great the process was seamless.

Rachel was attentiv, caring, and always went out of her way to help!

Jennifer made the process smooth and easy she is very easy to communicate with and walk us through the steps of getting a home loan

Sarah was great to work with through out the whole experience. She has really mastered the balance between professionalism and personal relations. I'm a first time home buyer and she did an excellent job of explaining things to me along the way. She was always readily available to answer my questions and make sure all of my paperwork was done correctly and on time. I'm so thankful she was on my team! Everything went so smoothly!

Everything made it great it was fast reliable and the people were amazing and friendly

Cale is top notch!

Was always there to help at any point.

Jeff and Taylor were easy to work with and helped us through the esigning process

Incredibly responsive and amazing attention to detail. In a very stressful and confusing process we felt completely taken care of.

Patrick was very friendly, knowledgeable, and always willing to help.

It was an amazing experience for first time home buyers! she really went above and beyond. I will alwyays be using her or recommending her team.

I appreciate Tonja making her self available after hours. My work schedule did not always allow me to speak during business hours but Tonja understood and worked dilegently with me.

Working with Luke was great. He was very knowledgable and always available and willing to answer any questions I had. I would recommend Luke to anyone looking for a loan on their next home!

Julie is extremely knowledgeable in her field and made this experience painless. Julie answered any and all questions to help me understand the home buying process using the VA loan. i had zero worries or concerns going through the home buying process because of Julie. she always kept me informed of upcoming steps and important information I needed to know. 10/10 experience and best part was I was never stressed or worried throughout the whole process.

Communication was great!

Kept us up to date and we'll informed on progress of Loan. Assisted us with all things needed to get to closing date.

Moved quickly and efficiently. Our quick close was about a week and went as planned!

My experience overall was amazing! Quick and friendly replies and the team made process so much easier for me. 😊

Tasha was the best…

Bob is very pleasant to speak with and is very knowledgeable. He also works very fast and always kept in touch over the years to see where we were at with findign a home.

We can’t recommend Melissa enough! Being self-employed made the mortgage process a little more complicated, but she went above and beyond to help us get into our dream home. She explained everything clearly, communicated with us every step of the way, and worked incredibly hard behind the scenes to make it all happen. We’re so grateful to have had a friend and someone we trust in our corner throughout the entire process. Thank you for everything, Melissa!

Aaron sent a check for approx $700 for some technicality that happened during the closing process . He could have just blown us off but didn't. I'll be working with him for the next deal in 2027. it's going to have to be more creative than this last one but I'm sure we can figure it out he seems like a smart guy.

Debbie was very punctual and got us answers and explanations as soon as possible and didn't leave any stone unturned.

Easy to work with thru every step of the process . Gave us weekly updates and communication was excellent.

Has helped me so much to where i get a good deal and helping me to get my first home. Im I'm truly grateful for everything he has done for me

He understood that we needed to get this done fast and be kept in contact with us and reassured us that things will get approved and moved along

I was truly blown away by how incredible Tammy was in insuring all of my information was handled quickly and efficientl! she was absolutely the best in encouraging me through the process and always ensured I had nothing to worry about . The communication was great anytime I had questions or concerns they were answered almost immediatel! I can truly say working with Tammy and her team made my first home buying experience so smooth and pleasan!

was easy to work with quick to response and kind, and proficient at what she does

I had a hundred questions during this process. Terry made himself available anytime of day or night to answer my questions or walk me through an explanation of this process. Certainly knowledgenable and an expert on HELOCs.

The team made the process as fast and painless as possible and reassured us through all the steps.

You and your team were super helpful with info and working through roadblocks, and *so* fast!

Susan was very patient and kind with me, and helped me even though she was in the middle of another meeting! She was very helpful!

great communication

Amazing help every step of the way! Troy Worked with a crazy landlord for me. Troy would take my call anyway even when he was in vacation. He did everything to help us find a bew place when 1st one fell threw. He referred people that was the best ever. I would 100% refer him. Again When i found a new home my loan o ly took 3 weeks because Troy and everyone working with him worked so hard. I cannot thank you enough.

Good service from everyone at the office.

Good contact

I appreciated Aaron's willingness to work with me. I was a young homebuyer that was still in college and working only part-time, but Aaron was still willing to work with me and provide me with what my options were. He was upfront with me about what would and wouldn't be possible and what I needed to have, but he didn't put me off of buying or refuse to work with me, which I did experience with other companies. He was very attentive the entire time and always happy to answer my questions when I called. He even worked with me to file a quit claim deed when my cosigner didn't originally make it onto the mortgage like we had discussed. Every step along the way he was very helpful, remembered what we talked about, and worked hard to ensure that I got what I wanted. I really appreciate Aaron and all he did for me in the homebuying process!

seemles communication

Damon provided legendary service to me. He kept me well informed at all times and was extremely knowledgeable regarding the loan process. He stepped in and got me approve when another loan fell through. He was very positive throughout the process and I am very grateful for the way he handled my loan. If it were not for him and his expertise, I don't think I would be in my new home now. Thank you so much Damon and the staff at Fairway Mortgage. In addition, the app was great that also kept me informed of the progress of my loan.

Chris does very well in communicating, answering questions, being transparent, as well as making his clients feel valued and respected. He is available for every step in the process and made closing on our home go very smoothly!

Help I recieved, communication, updates along the way, simple and easy document signing, over all great

Very smooth transaction great team to work with

Very efficient had a great team to work with made everything easy, quick and painless

He has ALWAYS been super to work with and he

Eric is very pleasant to work with and very knowledgeable. He and his team are always there to assist in any way they can and to answer any questions. I would not hesitate to recommend his services to anyone who needs it. Eric is great and a pleasure to work with as well as his whole team.

The entire process was so smooth. Nick went above and beyond to get the transaction done and we are so greatful to him and his team.

Justin and all of his staff made our financing experience fast, easy and peaceful . ☺️ I have used 2 big banks and it was the most stressful experience in my life Fairway was a pleasure, trustworthy and very knowledgeable . I am so pleased and plan on referring Justin and Fairway in the near future when anyone I know needs these services . Thanks everyone . Big hugs 🥰

Kayla was incredibly supportive every step of the way. We felt heard and understood. She really knows this business and how to properly carry out a loan all the way to closing.

The entire process was seamless and much simpler than we were expecting! It was all made possible by Kimberly's help and her explaining what was expected of us and when!

ALWAYS available to help answer questions. Communication was exemplary.

Brian and his team made the entire home buyer/lending experience as seamless as possible. My realtor said our whole process was one of the smoothest sales he's been a part of and mentioned how Brian and his team are the unsung heroes behind it! Couldn't agree me.

Matt and the team were great. Answered all our questions and helped us get a great home!

Great communication and follow-up from start to finish.

Communication after aaron need fix

Great communicatio! Willingness to work on our timeline.

Trevor always had great communication, and made sure we always understood what was happening. he always went to bat for us and did what he could to make everything happen. His team was also great to work with as well!

The whole team made the process run so smoothly. They kept us updated on our loan status regularly so we were never wondering what was going on. They answered all our questions in a timely fashion and made sure we understood every part of the process. They are a wonderful team!

Fast clear communication .

Nikie was extremely helpful during the entire process. She was always ready to answer any questions I had and went above and beyond to make sure I was getting the most up to date information for my loan. I will recommend Nikie to anyone I know looking at buying a home.

You and your team were always there to answer questions and concerns and where are in the process.

Tom is very communicative and timely--he made sure to reach out with each update to ensure we understood next steps and where we were at each step of the way. He remained involved until closing, and assisted with minimizing the paperwork required to close the mortgage despite somewhat challenging circumstances as we were coming off of parental leave at the time of close. We enjoyed working with him, and hope to again in the future!

I said I need it done fast and 2 weeks and 1 day was fast enough for me. Made me very confident starting this next

Positive attitude and knowledgeable service, don't beat around the bush if something is good or bad he won't hesitate to tell you