From the very beginning and until the very end Ms. Gena Johnson and Ms. Tina helped me with everything. Even when the going got tough they both were there to help me and stand by me to keep the process going.

Easy communication- always available. Very friendly, explained the provess very well. Holly and Tracy were also amazing

Thomas anwsered the phone no matter what time it was and explain everything properly for me to understand and walked me through every step

Great communication and seamless process, even though we weren't in town through the whole process.

All the new experience I did know about and Ashley Dehart help me 💯% along she's the best....

Michelle was always responsive and went above and beyond "normal" duties to help us without us asking

Communication was fantastic and Benjamin was very sincere and straightforward.

Samantha is the best! worked around my schedule and helped with every problem that came up a long the way would highly recommend.

As first time homebuyers, Justin took great care to make the experience of buying as smooth as possible. He was there every step of the way from pre-approval to close; explaining each part of the process as it came up. Talking with Justin made things much less intimidating. When unexpected developments came up through the process, Justin worked behind the scenes to resolve issues and ensure we were at ease. Overall, we had a great experience with Justin and would recommend his services to any other homebuyters.

Kaitlyn was so patient and always willing to answer any questions

From the start to the end, Josh and his team were incredibly friendly, professional, knowledgeable, and fast. I would highly recommend him to anyone wanting a house loan, especially if it's your first time.

Dave Davis did an outstanding job in completing our loan. He was patient and asked several times if he could help us with anything. Everyone we had contact with was professional and knowledgeable. We have nothing negative to say. We also have to thank Patrick for his support and direction.

Very thorough

Very quick to respond when I would call or email or text and entered all of my questions tried to help me to not stress so much

I been working with Tony for 4 years and he is extremely helpful the whole way to end.

Crystal was always a ailable to answers any questions and she did a great job explaining everything throughout the whole process

Jeremy was transparant and kept me in the loop with all things that were going on with the home purchasing process. He was clear in explaining any changes that occured on my account and loan estimates. And he was readily available whenever I had questions or concerns.

JP and the rest of the team made our experience so easy and smooth. They were thorough, thoughtful, and kind every step of the way. We were nervous going into home buying thinking it wouldn't be possible, but they punched in the numbers and showed a path that made our experience fruitful!

Strong client relationship skills, time management, persuasive communicator, and follow-up pro

Chris and Joel were very responsive and clear in their communication. I can't imagine having a better experience setting up a mortgage

Katarzyna informed me about the process the entire way and introduced me to the Cook County Down Payment program! Thank you!

Will and his tam were very kind, helpful, and communicative throughout the whole process. I couldn't have done it without their knowledge and assistance. Thank you Fairway team!!!

Kelly has such great communication with us. She constantly made sure we were kept in the loop and updated daily. She always was there for any questions or concerns we had at all hours. I would recommend Kelly anyday Of the week.

Communication and timelieness of it

The attention to detail, great communication and patience explaini the process and any answers to questions we had.

Eric and Chelsa did a great job on follow thru and answering all our questions Great on explaining all steps and procedures!!!

We felt uncertain for some of the time between starting and closing, with not being sure we'd be able to get all the pre-requisites together from starting a new job in a few months. The uncertainty was a difficult feeling as it got closer to closing day.

The process was very easy and we were always in the loop of everything .

Absolutely wondeful experience. Every step of the way was easy to navigate. This process went fast and smooth and we couldn't have a made better choice in realtor help.

Very attentive to all details.

Excellent communication . Very professional and frienfly . Made the process very easy .

Everyone was ressponsive and caring.

Working with Matt was a positive experience. He was incredibly responsive throughout the entire lending process , always quick to answer any questions and provide updates. Matt made everything easy to understand and took the time to explain each step, which made the process feel smooth and stress free. His clear communication were greatly appreciated.

Quick efficient and kind

Paige was very responsive and answered all my questions. I never expected a loan officer to get back to me so quickly or even when I would text her on a weekend. I really appreciated everything she did to make sure I had my questions answered, felt comfortable, and kept me in the loop about everything. I expected to have some stress throughout the process, but that was not the case and everything went very smooth. I really could not ask for a better loan officer for this process.

Very reliable , Eric was able to respond to every question comment and concern in a beyond fast manner. Couldn't ask for a better loan officer

Ms Jackie is so friendly and great at explaining things!

Great communication and help in the process

Clear expectations were set through regular and pleasant communication, and all expectations were met or exceeded by Shelly and her team as a result of theit hard work. I knew exactly where things stood at all times throughout the process, and Shelly routinely anticipated what was coming next allowing me to be prepared to react quickly which led to an expedited close. It was great experience start to finish!

We have worked with Sean in the past and have been very happy with him. He is very knowledgeable and strives to find the best solution for our needs.

The communication was clear and consistent, and I felt that none of my questions went unanswered. Heather is very friendly and she made me feel supported throughout the process. Overall, the experience was very satisfactory!

very easy process, friendly and caring staff

This is my second time working with hazel. She is amazing and always has the answers to any of my questions. She got the job done 2 times for me. i highly recommend her to all my friends and family looking for a home or loan. Thank you so much Hazel!!

helped make the overall experience smooth and efficient

Working with Ben was a game-changer in my home-buying journey. From our first conversation, he made the entire process of securing the right mortgage feel simple, manageable, and even enjoyable. He kept me informed at every step, ensuring I was never left wondering what came next. One standout moment was when Ben took the extra time to create a personalized video that walked me through all the terms of the disclosure document — allowing me to understand everything at my own pace and on my own time. That level of care and convenience is rare and truly appreciated. Ben didn’t just present mortgage options — he empowered me by explaining how each choice would impact me personally. He broke down complex information with clarity and insight, helping me feel confident in my decisions. I never felt rushed, overwhelmed, or unsure. What really sets Ben apart is his unwavering “customer first” attitude. At every turn, it was clear that he was advocating for my best interests. He genuinely wanted me to feel informed, comfortable, and cared for — and he absolutely delivered. Because of his dedication and expertise, I wouldn’t hesitate to recommend Ben to anyone seeking a smooth, transparent, and personalized mortgage experience.

Jason, was great to work with. He kept us informed every step of the way and his friendly demeanor was an extra bonus.

I am very happy because the process was very fast, the communication was very fluid and everything was perfect.

Communication, fast closing, responsiveness, guidance

Unbelievable how fast the process went and your entire team was so easy to work with. Fast and efficient that's what makes a great company. Great Job to everyone!!!

Chris was great. Everything was smooth and quick.

Having an amazing team 😊

He explained in a way that is easy to understand

My husband and I recently purchased our home, and we couldn’t have asked for a better experience thanks to Kim Cole and her Amazing team. From start to finish, she was professional, knowledgeable, and incredibly responsive. She answered every question we had—no matter how small—and always took the time to explain each step in a way that made the process clear and easy to understand. Every email was responded to promptly, and she consistently went above and beyond to ensure we felt supported throughout the entire journey. Buying a home can be overwhelming, but with her guidance, it felt manageable and even exciting. We’re so grateful for her expertise and genuine care. We highly recommend working with her if you’re in the market to buy a home!

Rob was very responsive, which made the whole process smooth and stress-free. I really appreciated how quickly he answered my questions and kept me informed every step of the way.

Constant communication, prompt responses, throrough explanations, and a positive approach to the process.

We were working with a previous lender that just had nothing for us, he didn't explain anything as firs ttike home buyers , he was just having us jump through loops, and he was blowing up my managers phone for verification after verification once she had already completed it . Overall , he was not communicating with us , let alone in a way to understand anything. Aftrr this experience, our realtor referred us to Shea and it and was like night and day! He explaind explainded every bit of the process, made sure we understood and asked if we had any questions, him and his team communicated very well and kept us up to date on every stage of the process. The app also made a huge difference for the experience. I know Gavin and myself are both extremely thankful we went with Shea and his team and will never go to another person if we can help it . He will definitely be getting a ton of referrals!

Jason was great! Honest and provided all the details upfront.

Kim is an absolute delight to work with, skillful in her craft and knowledgeable in her domain. She has been very responsive, collaborative and helpful throughout the entire buying process. She was able to move with lightning fast precision for me. Will be a returning customer for many years to come. Will be sending referrals to Kim, 10/10 all around. Amazing.

Shelly and her team were so professional and they really took care of us and provided us with everything we needed!

Very responsive and professional .

The service was so great. They were patient and understanding during every step.

Great team

Great commincation. Always making sure everything was as smooth as it could be. Even close to the end ran into a little hiccup and he did everything he could to ease the situation and make it better !

He gave us a chance and we succeeded.

Patrick and team were super professional, very friendly, and extremely responsive to me and communicated frequently with my realtor aa well. It made for an unexpectedly pleasant and smooth experience.

The communication and transparency throughout the whole process.

Moved quickly and kept us in the loop of what was going on!

Attention, and honestly

Easy to deal with

Linda made it great! She was patient, kind, and accessable. Most important, she was totally honest and upfront with me at every step of the way.

The experience was wonderful! I was always kept informed and knew what my options were and knew what to expect throughout the entire process. Shannon was great to work with!

Adam made the process quick and painless. he was great!

The communication of the entire team was excellent. My wife and I are first time home buyers and did not know anything about buying a home; but the way Fairway breaks it up, you can understand it piece by piece. It makes the process easy!

Easy to work with and helpful with everything.

What made this experience great was th amount of knowledge you had and your willingness to share that know with us on any given topic anytime. You made things that were so unknown and confusing easy to understand. You made the whole process so simple and easy

Julia is amazing to work with and made the entire process feel easy and stress-free.

The process was smooth and efficient. I assumed the process would take months but I literally had everything taken care of in 1 month.

Very communicative and transparent. He was always there to answer any questions. We highly recommend him.

Alison was willing to go the extra mile for us with no hesitation . She is amazing at what she does and we are forever grateful for her and her expertis!

Timing and results, as well as personal interactions, were great.

Please see above, thank you.

Steph was friendly, patient, knowledgeable, and easy to contact.

Kat was so helpful for us in understanding the process of buting our first home! She was always available and responsive if we had a question or needed any help!

The hard work to get what needed to be done got

Everybody was easy to work with! They kept us updated throughout the whole process, and helped ensure a smooth closing!

Very informative

knowledgeable, great communication, prompt. A pleasure to work with.

Answered all my questions and made sure we made smart decisions during our house buying process.

Everyone readily available and made the process seemless

Extremely communicative and easy to work with!

Communication! I'm incredibly OCD; i want all the information all the time, and you always answered my questions expediency and succinctly. I really appreciate it!

The experience the prompt responses and the opportunities extended

Great communication with not only us but our realtor as well! Made the process so much less stressful!

Great communication

Anne is very personable. She also helped when there were issues with the sale of the house I needed sold in order to get my new mortgage.

David, Truly made the process of buying our newest home a very easygoing stress free experience. All assets of his team are both courteous and professional.

From start to finish the process was amazingly easy and professional. Every question, call, and email answered promptly and courtesly.

Provided excellent communication, explained loan options clearly, and managed the mortgage process efficiently, ensuring a smooth and positive experience for us when buying a home.

, knowledgeable service.

Just what he done for us.