The good communication

John was knowledgeable, patient, flexible in his availability, and he helped me to feel informed throughout the process. I worked with a few others on his team throughout the process, and every interaction was supportive, friendly, and truly enjoyable.

Good communication.

Communication and attention given to our application process was valued

You were wonderful throughout this entire experience!!!! Thank you for helping us get our first rental home!

courtesy and the expertise of all the staff😇

While there were some odd details that needed follow-up the process was very good, and we were able to close earlier than initially anticipated and this was much appreciated!

I always felt comfortable knowing that any and all of my questions would be answered in a quick and timely fashion and that all documents and procedures were done quickly with very little, if any, delays.

Amazing communication

Positive experience

John made the process of buying our first home understandable and smooth. By the first phone call, he had taken a lot of the initial anxiety away. We can't thank him enough for being part of the process.

Tyler is hardworking , reliable, efficient, easy going and very knowledgable. I had a great experience with Tyler and I would highly recommend him.

Very responsive, continuous communication.

Communication with all parties

Stress-free.

Great communications enhanced all the tasks from applying to closing in a very expeditious manner.

Francisco is amazing. He had incredible patience and an intense, rarely seen, driven work ethic. There were alot of curveballs in this purchase (more than any other purchase we have made) and Francisco handled everything professionally. He was great at soothing our anxiety through the ups and downs too. Simply put, we would not have been able to purchase our dream home without Francisco.

Lou made everything straightforward and simple. He truly helped my husband and I feel confident and stress-free during the home buying process.

The process went very smoothly. Couldn't be happier.

Responsive

The process was very simplified and professional, William was able to answer any of my questions and concerns! We would definitely recommend!

Mr. Smith made the process seem easy. He was very attentive to all my questions. Thank you!

Francisco helped us navigate several hurdles associated with transitioning to retirement from the military that made our process somewhat unique. He kept us informed of progress and assisted with timely submission of documents and information .

Brad gave personal and timely communications. He walked us through every step of the proces.

Timely communication and expert service.

Timely communication and expert service.

Josh was great, coaching me through the entire process, answering all my questions, and keeping me on track.

ReAnn and Erin were and incredible team to work with. I knew I could contact ReAnn with a question or concern and would get a response well within 24 hours. ReAnn also had an abundance of knowledge for something Jo and I knew little about and did a great job of advising us on the information, steps, and requirements with a steady stream of information and not just an info dumb. Erin, our processor, also did such a great job of ensuring we were ready for underwriting and were able to get such a quick approval. We even moved up our closing date and both ReAnn and Erin moved heaven and earth to ensure we could get final approval and undergo closing within 5 days. They were such an incredible team to work with and we are ever grateful for their help!

Excellent communication. Knowledgable. Transparent.

Paul explained things and the process to where we can understand.

Nate was incredibly personable with us. He checked in with us and made it easy to talk to him about issues that arose. 10/10!

Jen was truly exceptional throughout the entire mortgage process. Her attention to detail and responsiveness were second to none. She answered every call and text, no matter the time of day. Jen's deep knowledge of the market and her ability to clearly explain each step made the experience smooth and stress-free. She's not only incredibly smart, but also deeply committed to her clients' success.

Julians hard work and dedication to helping us close on our home far exceeded our expectations. Couldn't be happier with this service he provided. I wouldn't hesitate to recommend fairway to friends or family members in the future. Thanks again for everything , Julian! You're the best!

Professionalism, communication, prompt responses, ease of use throughout the process. Everything was awesome!

Taylor answer all our questions and anytime of the day.

Tim was personable and thorough with communication. He was accommodating in making himself available to assist us with the process. We had a great experience and are very grateful for everything Tim and the team did.

Tim helped find grants that I qualified for to help with my home buying. He was wonderful to work with.

Very easy and low stress to myself.

Easy and painless.

We truly appreciated how attentive and supportive you were throughout the entire home-buying process. What made the experience great was your clear communication, quick responses, and willingness to answer every question—no matter how small. You made something that can feel overwhelming much more manageable and even exciting. We always felt like you had our best interest at heart, and that made all the difference.

.....n/a.....

Justin was extremely responsive and not only assisted with the questions asked but advised me on how the entire process works (which is extremely valuable for a first time home buyer like myself)

I enjoyed working with Teresa Lewis. She's very pleasant, friendly, patient, organize and hard worker. Ms. Lewis kept in touch with me and explained why certain documents needs to be completed. She's awesome and has great communication skills. Mr. Dan was great as well explaining interest rates and keeping in contact. Overall, thanks again to Fairway.

Being thorough upfront so no surprise later in the process. Great communication and education!

Everything was done as promised. Thank you

The way everything was

constant commu

Drew worked hard to make things happen but his office staff didn't always have the same urgency and follow up.

The communication with Travis and his team was great. they answered any question we had right away.

Very quick and efficient

Timely responses, quick to meet and provide cost sheet estimates.

John made the experience easy and made us feel important and we appreciated his patience with us

Good work.

The care and attention that Ben and his team provided was unmatched. They were incredibly responsive, informative, and accurate. Thanks again for a smooth & successful transaction!

Sheri was responsive and would take all my calls. I had lots of questions that Sheri took time to answer and people most would not have been as thorough.

Clear communication and easy to use portal

He was very informed, responded quickly and laid out my options

Kelly was very communicative and happy to answer all our questions

Leanne & team were very helpful Guiding us through all financing options with both our first house and now our second home. Patient , kind & knwledgeable.

Any questions we may have had Peter would always get back to us asap he made the whole experience very easy to understand and very Pleasant we would highly recommend him to any friends of family .

Great Communicate Reafily Accessible Expert knowledge

Matt was very helpful and Was always easy to reach and speak with. He broke things down for us to understand and we always felt very well taken care of. Highly recommend him!

Quick and clear communication

Highly responsive and reassuring even though we were working with a very short time frame. Went above and beyond. Especially impressed by the concern for our situation at a very human level.

The fast communcations back in fourth when a doc was needed. The way they explained the loan and the fees. Rafael was always on on point when i had a question.

Jo is extremely attentive, helpful, and personable.

How things went quick. I was suprised.

Morgan was aleays available for updating my approval through the VA and always took phone calls and kept me in the loop without ever asking. Definitely will recomend.

Sheila, Steve, and Tatia were incredible to work with for the recent purchase of my new townhome. Steve went out of his way to explain the reverse mortgage product and the process to move forward. Sheila walked along side me with all the paperwork and information I needed to gather for a reverse mortgage. Tatia was great in processing everything and keeping me updated. They all were very responsive and available when every I had a question or concern. Because of their hard work I was able to close on the sale of the property 10 days earlier than anticipated! They are quite a team and I would definitely recommend them to anyone looking for home financing, especially a reverse mortgage.

Sheila, Steve, and Tatia were incredible to work with for the recent purchase of my new townhome. Steve went out of his way to explain the reverse mortgage product and the process to move forward. Sheila walked along side me with all the paperwork and information I needed to gather for a reverse mortgage. Tatia was great in processing everything and keeping me updated. They all were very responsive and available when every I had a question or concern. Because of their hard work I was able to close on the sale of the property 10 days earlier than anticipated! They are quite a team and I would definitely recommend them to anyone looking for home financing, especially a reverse mortgage.

Customers services and fast response to questions great advice

From the very beginning and until the very end Ms. Gena Johnson and Ms. Tina helped me with everything. Even when the going got tough they both were there to help me and stand by me to keep the process going.

Easy communication- always available. Very friendly, explained the provess very well. Holly and Tracy were also amazing

Thomas anwsered the phone no matter what time it was and explain everything properly for me to understand and walked me through every step

Great communication and seamless process, even though we weren't in town through the whole process.

All the new experience I did know about and Ashley Dehart help me 💯% along she's the best....

Michelle was always responsive and went above and beyond "normal" duties to help us without us asking

Communication was fantastic and Benjamin was very sincere and straightforward.

Samantha is the best! worked around my schedule and helped with every problem that came up a long the way would highly recommend.

As first time homebuyers, Justin took great care to make the experience of buying as smooth as possible. He was there every step of the way from pre-approval to close; explaining each part of the process as it came up. Talking with Justin made things much less intimidating. When unexpected developments came up through the process, Justin worked behind the scenes to resolve issues and ensure we were at ease. Overall, we had a great experience with Justin and would recommend his services to any other homebuyters.

Kaitlyn was so patient and always willing to answer any questions

From the start to the end, Josh and his team were incredibly friendly, professional, knowledgeable, and fast. I would highly recommend him to anyone wanting a house loan, especially if it's your first time.

Dave Davis did an outstanding job in completing our loan. He was patient and asked several times if he could help us with anything. Everyone we had contact with was professional and knowledgeable. We have nothing negative to say. We also have to thank Patrick for his support and direction.

Very thorough

Very quick to respond when I would call or email or text and entered all of my questions tried to help me to not stress so much

Working with Christiaan Turner was honestly one of the best decisions we made during our move. We were relocating to a brand new city, totally unfamiliar with the neighborhoods, and everything but Christiaan was a steady, trustworthy guide from day one. This was also our first time buying a home without family help, which felt a little overwhelming at first. But knowing we could e-mail, text or call Christiaan with any question (big or small) gave us so much peace of mind. He really took the time to understand what we were looking for, and he never rushed or pushed us. Instead, he made the whole experience feel thoughtful, even fun. We truly felt like we were in good hands the entire way. I’d recommend Christiaan to anyone especially if you’re moving somewhere new or feeling unsure where to begin. We couldn’t have found the home of our dreams without him. Thanks, Christiaan!

I been working with Tony for 4 years and he is extremely helpful the whole way to end.

I been working with Tony for 4 years and he is extremely helpful the whole way to end.

Amazing experience! Crystal and her team were all super helpful and they explained everything very well throughout the whole process!

Crystal was always a ailable to answers any questions and she did a great job explaining everything throughout the whole process

Jeremy was transparant and kept me in the loop with all things that were going on with the home purchasing process. He was clear in explaining any changes that occured on my account and loan estimates. And he was readily available whenever I had questions or concerns.

JP and the rest of the team made our experience so easy and smooth. They were thorough, thoughtful, and kind every step of the way. We were nervous going into home buying thinking it wouldn't be possible, but they punched in the numbers and showed a path that made our experience fruitful!

5.0 Stars!

Strong client relationship skills, time management, persuasive communicator, and follow-up pro

Chris and Joel were very responsive and clear in their communication. I can't imagine having a better experience setting up a mortgage

Katarzyna informed me about the process the entire way and introduced me to the Cook County Down Payment program! Thank you!

Will and his tam were very kind, helpful, and communicative throughout the whole process. I couldn't have done it without their knowledge and assistance. Thank you Fairway team!!!

Kelly has such great communication with us. She constantly made sure we were kept in the loop and updated daily. She always was there for any questions or concerns we had at all hours. I would recommend Kelly anyday Of the week.

Communication and timelieness of it

The attention to detail, great communication and patience explaini the process and any answers to questions we had.