Search for something...

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Popular links:
Locations
Podcasts
Homeownership Hub
Fairway Newsroom
Loan Products
Videos
Is this your Fairway Loan Officer?
NAME
NMLS#:
NMLS#
Title:
title here
Email:
email here
VIEW MY PROFILE
Hi, I'm Beacon, Fairway's AI assistant. Click Me!
Fairway Beacon
By messaging Fairway AI, you agree to our Terms of Service and acknowledge our Privacy Policy. View terms →
Skip Navigation
About Us
By The Numbers
In the Community
Careers at Fairway
Locations
Loan Products
Calculators
Videos
Newsroom
Press Releases
Payment information
Payment Assistance
Fairway Next
Homeownership HUB
Homeownership insights podcast
Borrower Resources
Homebuyer Guides
FAQ's
Mortgage Glossary
Contact Corporate
About Us
Locations
Loan Products
Calculators
Videos
Careers
Get started
SEARCH
Menu
MENU
Newsroom

Get the latest company news, consumer tips, and Fairway media in just a few clicks. Browse the Fairway Newsroom.

Homeownership Hub

Homeownership Hub is an all-inclusive resource with content to assist in the home-buying process.

Payment Information

You've closed, what's next? FairwayNEXT provides convenient ways to obtain valuable information about your mortgage loan, such as where to make your first payment as well as who your current servicer is.

Careers at Fairway

So many companies say they “put people first.” If you are ready to join a team that really walks the walk, it’s time to consider a career at Fairway! Discover your future.

Credit Resources
In The Community
Press Releases
Mortgage Glossary
Recent Testimonials
Mortgage Questions
Homebuyer Guides
Borrower Resources
By The Numbers
Contact Corporate
5

Stars

5555555
Date:
9/7/2026

Featured Review

Where do I begin? Katherine exceeded my expectations in ways I could never have imagined. I made the call to her with much hesitation, as the prospect of me purchasing a home was against all odds - next to none. Literally. When I called Katherine, I had just lost my husband, and I was faced with a financial tragedy. It took months, but she never, ever gave up on me. I knew I was sent an Angel, a magnificent human being, when I made a comment, and she responded: I said to her, "I feel like I'm swimming alone in this ocean and trying to stay above water." Her response: "Well, you're not alone anymore, and we are going to swim together through this." If plan A did not work, she had plan B, and so on. Her patience & her knowledge were impressive and admirable. I will never forget the compassion she demonstrated towards me and the valuable time she gave me, never rushing me off the phone when I first called, knowing the slim chance I could get lending. She was always 10 steps ahead and always educating me as I was a first time buyer. My experience with Kathere will be one I will never forget - she was there at this picitol point in my next new chapter in my life... I would like to add what the my agent and the seller's agent had to say about Katherine: the seller's agentt has done realty for 42years and my agent for 10 years. They both said they have never worked with any lender that is steps ahead of them and sending them what they needed without the agents needing to request information and to always stay after the lender. "Incredible and an impressive lender." -- A profound Thank You, Katherine. This could NOT have happened without you... Juliet

Juliet
Belleville
IL
5
5555555
Tanner was helpful, informative, and really responsive throughout the process. Whenever I had questions through the process, Tanner always very patiently and calmly explained whwat was goign on, what was needed, what was next, etc. Best way to describe it was that he 'shepherded' us through the mortgage loan approval process.
Jeffory
Overland Park
KS
Date:
9/2/2026
5
5555555
Alfredo is an agent who is very knowledgeable about his work and treats clients very kindly
Santiago
Rogers
AR
Date:
9/2/2026
5
5555555
We had an excellent experience working with Becky Elder and her team at Fairway Home Mortgage on a Reverse Mortgage. From the very beginning, Becky took the time to thoroughly and knowledgeably explain how a Reverse Mortgage works, answer our many questions, and make sure we truly understood the product and the process before moving forward. Becky and her team guided us through every step with professionalism, patience, and care. They kept us informed throughout the process, were always responsive, and worked diligently to make everything as smooth and understandable as possible. What stood out most was their patience, knowledge, and genuine commitment to making sure everything was handled properly. We always felt that we had a dependable and experienced team in our corner. We are very grateful for Becky and her team and would highly recommend them to anyone considering a Reverse Mortgage or looking for mortgage professionals who truly care about their clients.
Mair B
Date:
9/2/2026
5
5555555
Amey was awesome to work with and very accommodating to my work and moving schedule. she made the process seamless and easy!
Ajay
Yelm
WA
Date:
9/2/2026
5
5555555
I had the opportunity to work with Jose Orozco. He helped guide me through the loan and what steps I should take. He helped a friend off mine and I was Confident in trusting him with buying my first home. He looks out for you and will show you what options are best! I could not be more happier and grateful.. Ask for Jose he's the guy !
Anibal Delatorre
Date:
9/2/2026
5
5555555
I had a great experience the process was very quick. I was very suprised on how smooth process was. Jose did a great job on guiding me on what the next steps were and how we can proceed forward. I could not be happier. Thank you for helping me & my famliy
Anibal
Douglas
AZ
Date:
9/2/2026
5
5555555
Salma team helped me a lot to go through the loan process you did a phenomenal job thank you .
Mohammed K Y
Hickory Hills
IL
Date:
9/2/2026
5
5555555
Everyone was as helpful as I ever could have expected, and it was a great experience overall. Very responsive team. Highly recommend
Ryan Wallace
Date:
9/2/2026
5
5555555
Everyone was as helpful as I ever could have expected, and it was a great experience overall. Very responsive.
Ryan
Marietta
GA
Date:
9/2/2026
5
5555555
the attitud, communication, explanation, overall experience and hard work
Jose
Glendale
AZ
Date:
9/2/2026
5
5555555
Very smooth process!
Alexis Joseph
CHARLOTTE
NC
Date:
9/2/2026
5
5555555
5.0 Stars!
Rachele Robertson
Date:
9/2/2026
5
5555555
Kendrick is a great communicator and made the process easy.
Estelita
Federal Way
WA
Date:
9/2/2026
5
5555555
Karen was a DREAM to work with! I am a young professional single woman who went on QUITE the journey for buying my first home. I must have been lighting up Karen's inbox at least once a week, asking questions, clarifying, punching numbers, and more. Through it all, Karen was incredibly thoughtful, kind, patient, and knowledgable. There was no silly question she didn't answer with her full attention. When it comes to communication, Karen continues to excel. She promptly replied to emails, phone calls, texts, and even came to my closing, where I continued to ask questions as we went through the documents! I am confident that I could call her at any reasonable hour and recieve a quick follow-up if she missed me the first time. If I contacted her outside of business hours, sometimes she responded even then! When it comes to knowledge, she's continuing to outdo herself. She helped me figure out what type of loan was best suited for me and my situation and at no point did I feel pressured to make a move before I was ready to. Selfishly, as a woman, I like to support other women. It was wonderful working with what I affectionately refered to as my "team of anxious women" (who, honestly, probably weren't anxious, that was me projecting as a worry wart!) who kept me wise, held my hand when it needed some holding, and helped me make the best decision for me and the future I want. I am so glad I worked with Karen and had her on my "team of anxious women."
Courtney
Jacksonville
FL
Date:
9/2/2026
5
5555555
Would highly recommend Steven and his team! So incredibly thankful an easy, painless experience!!
Lindsay Fickenscher
Date:
9/2/2026
5
5555555
The whole process was by far our easiest buying a house experience. Everyone from the get go was awesome. Steven was AMAZING! We will definitrly tell others about him and his team!
Lindsay
Loveland
CO
Date:
9/2/2026
5
5555555
The fantastic staff !
Lisa
Bethel
OH
Date:
9/2/2026
5
5555555
Super easy and simple
Melissa
Mesa
AZ
Date:
9/2/2026
5
5555555
Just a over good experience. Once I had the list of things that needed done on my side everything moved forward pretty smoothly and realities quickly and even when it slowed I was sent updates.
Weston
Casper
WY
Date:
9/2/2026
5
5555555
Great communication and always made sure we understood documents regarding the loan.
Angeles
Lyman
SC
Date:
9/2/2026
5
5555555
Dan was very responsive and great at explaining things for us as first time homebuyers.
Kelly
Streetsboro
OH
Date:
9/2/2026
5
5555555
Ralph was amazing. When a problem occurred, he didn't hesitate to make me aware of it and communicate, and he worked tirelessly to resolve any issues.
Jack
Dekalb
IL
Date:
9/2/2026
5
5555555
As a first time homebuyer Tammy help us with whatever we needed. she broke down everything and helped us understand the whole process so it wasn't so overwhelming.
Daniel
Epsom
NH
Date:
9/2/2026
5
5555555
Communication was fabtastic
Lauren
Menomonee Falls
WI
Date:
9/2/2026
5
5555555
Fairway is an excellent company, with an amazing staff, who were all communicative, friendly, and beyond professional. You should count on them for all of your home financing needs.
Erin Clarke
Date:
9/2/2026
5
5555555
From start to finish, the staff at Fairway were communicative, friendly, and professional. They helped to make the mortgage process feel like a breeze! I would highly recommend them for all of your home financing needs.
Erin
Willingboro
NJ
Date:
9/2/2026
5
5555555
Informative and on point
Daniel
Monroe
NC
Date:
9/2/2026
5
5555555
Meggan was a fantastic partner during our mortgage process: patient, kind, always taking the time to explain all the steps to us. We highly recommend working with her.
William
Date:
9/2/2026
5
5555555
Shelley was professional and very detail. There were a lot of issues in our purchase of our home and Shelley was up to the challenge. Awesome person to work with.
Rudy
Date:
9/2/2026
5
5555555
Great service and help!!
Robert
Date:
9/2/2026
5
5555555
5.0 Stars!
Chuck
Date:
9/2/2026
5
5555555
5.0 Stars!
Jake
Date:
9/2/2026
5
5555555
Everyone was as helpful as I ever could have expected, and it was a great experience overall. Very responsive team. Highly recommend
Ryan
Date:
9/2/2026
5
5555555
5.0 Stars!
Nicole
Date:
9/2/2026
5
5555555
Excellent customer service and she made the process painless. For sure would use again.
Paul
Date:
9/2/2026
5
5555555
5.0 Stars!
Benjamin
Date:
9/2/2026
5
5555555
Just a overall good experience. Once I had the list of things that needed done on my side everything moved forward pretty smoothly and quickly and even when it slowed I was sent updates.
Weston
Date:
9/2/2026
5
5555555
5.0 Stars!
Steven
Date:
9/2/2026
5
5555555
Taylor made everything easy. He's a fantastic loan officer and knows his business.
Joshua
Date:
9/2/2026
Previous
Next
Steve Jacobson, CEO, Fairway Home Mortgage
“It’s not about the loans we do; it is about the hearts we change and the people we help.”
Steve Jacobson
Founder & CEO
Facebook IconInstagram IconLinkedIn IconX formerly known as TwitterX formerly known as Twitter
Madison Headquarters Location
4750 S. Biltmore Lane, Madison, WI 53718
Toll Free: 866-912-4800
Monday–Friday, 8:30 a.m.–5:00 p.m. Central
NMLS Consumer Access
Customer Service
Toll Free: 800-201-7544
Contact Customer ServiceLoan Serviced in New York? Click Here
Report Fraud / Suspicious Activity
Hotline: 855-920-0002
Report An Incident Online, click here
Complaints
Toll Free: 877-699-0353
Submit Complaint
Legal Information & Links
Privacy PolicyTerms Of UseLegal DisclosuresTexas Consumer ComplaintsIL Community Reinvestment NoticeTalent Acquisition Privacy Notice
© Copyright Fairway Independent Mortgage Corporation | NMLS Entity ID #2289 |
www.nmlsconsumeraccess.org. All Rights reserved.
Hello, I'm your Fairway Loan Officer
Loan Officer
Business Title
NMLS#:
NMLS#
My Profile
Email Me
Call Me
VIEW MY PROFILE
P:
primary phone here
primary phone here
E:
Text Link
email here
View Profile
Apply Now