I rarely write reviews for products or services—good or bad—but after working with Jenna, I felt compelled to share my experience and give her the credit she truly deserves.
Over my 30-year military career, my family and I have purchased multiple homes. When it came time to find our perfect “forever home,” we began shopping for lenders and initially chose a large institution. After weeks of miscommunication and vague guidance, it became clear that it just wasn’t working. Then, through a random recommendation from another military spouse, we reached out to Jenna via email one evening around 8:30 p.m.—hoping to start a conversation later that week. To our surprise, just five minutes later, Jenna texted us and began answering every question we had.
That lightning-fast response and attention to detail weren’t just a first impression. Her dedication and work ethic remained consistent from start to finish. No matter the time of day—or even the weekend—Jenna was always there to respond with professionalism, kindness, and genuine care. She never made us feel like a burden, even when we reached out with last-minute worries or concerns.
If you want a loan officer who is knowledgeable, hardworking, and truly committed to your family’s success, Jenna is the one. I can’t recommend her highly enough. Just do her a favor—maybe don’t call during her anniversary dinner (we may or may not have done that… sorry, Jenna!).
